$15.50 - $30.70/hr
This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...
$15.50 - $30.70/hr
This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...
Business Operations Associate
$15.50 - $23.30/hr
This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...
Business Operations Associate
$15.50 - $23.30/hr
This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...
Business Operations Associate
Saint Peters, MO · On-site
$15.50 - $30.70/hr
This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...
Business Operations Associate
Saint Peters, MO · On-site
$15.50 - $30.70/hr
This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...
Business Operations Associate
Independence, MO · On-site
$15.50 - $23.30/hr
This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...
Business Operations Associate
Independence, MO · On-site
$15.50 - $23.30/hr
This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
We work side-by-side with our DashMart partners to deliver a seamless customer experience ... Collaborate with DashMart Operations Associates to maintain a cohesive and efficient site * Assist ...
We work side-by-side with our DashMart partners to deliver a seamless customer experience ... Collaborate with DashMart Operations Associates to maintain a cohesive and efficient site * Assist ...
Client Service and Operations Associate
Chesterfield, MO · On-site
$50K - $55K/yr
Client Service and Operations Associate Type of Position: Full-time Hours per week: 40 FLSA ... Manage CRM accuracy * Provide timely and confidential handling of client information Operations ...
Quick apply
Client Service and Operations Associate
Chesterfield, MO · On-site
$50K - $55K/yr
Client Service and Operations Associate Type of Position: Full-time Hours per week: 40 FLSA ... Manage CRM accuracy * Provide timely and confidential handling of client information Operations ...
Client Service and Operations Associate
Chesterfield, MO · On-site
$50/hr
Client Service and Operations Associate Type of Position: Full-time Hours per week: 40 FLSA ... Manage CRM accuracy * Provide timely and confidential handling of client information Operations ...
Client Service and Operations Associate
Chesterfield, MO · On-site
$50/hr
Client Service and Operations Associate Type of Position: Full-time Hours per week: 40 FLSA ... Manage CRM accuracy * Provide timely and confidential handling of client information Operations ...
MetroMarket Operations Associate - Seasonal (April through November)
Saint Louis, MO · On-site
$16 - $18/hr
Operations Associates are involved in a rich variety of tasks and skills including customer service, produce display, quality control, community engagement, maintaining a clean and vibrant sales ...
MetroMarket Operations Associate - Seasonal (April through November)
Saint Louis, MO · On-site
$16 - $18/hr
Operations Associates are involved in a rich variety of tasks and skills including customer service, produce display, quality control, community engagement, maintaining a clean and vibrant sales ...
Customer Operations Associate information
See Missouri salary details
$9.02 - $12.50
14% of jobs
$15.39 is the 25th percentile. Wages below this are outliers.
$12.50 - $15.99
14% of jobs
The median wage is $19.39 / hr.
$15.99 - $19.47
23% of jobs
$19.47 - $22.96
7% of jobs
$25.42 is the 75th percentile. Wages above this are outliers.
$22.96 - $26.44
24% of jobs
$26.44 - $29.93
4% of jobs
$29.93 - $33.41
4% of jobs
$33.41 - $36.90
3% of jobs
$36.90 - $40.38
3% of jobs
$40.38 - $43.87
2% of jobs
$43.87 - $47.35
1% of jobs
$9
$24
$47
How much do customer operations associate jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for customer operations associate in Missouri is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $25.72 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer operations associate?
To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are some common challenges faced by customer operations associates, and how can they be managed?
Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.
What is the difference between Customer Operations Associate vs Customer Service Representative?
| Aspect | Customer Operations Associate | Customer Service Representative |
|---|---|---|
| Primary Focus | Handling operational processes, order management, and backend support | Assisting customers directly with inquiries, complaints, and product information |
| Required Skills | Process management, technical proficiency, problem-solving | Communication skills, empathy, product knowledge |
| Work Environment | Backend teams, cross-departmental collaboration | Frontline customer interaction, call centers, retail |
| Common Usage | In logistics, e-commerce, SaaS companies | In retail, telecom, service industries |
The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.
What does a customer operations associate do?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.
What is a customer operations associate?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.
What is the role of a customer operations associate?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.
What are the most commonly searched types of Customer Operations jobs in Missouri?
The most popular types of Customer Operations jobs in Missouri are:
What job categories do people searching Customer Operations Associate jobs in Missouri look for?
The top searched job categories for Customer Operations Associate jobs in Missouri are:
- Global Operations Associate
- Sales Operations Assistant
- Investment Operations Associate
- Business Operations Associate Analyst
- Bookkeeper Financial Operations Associate
- Investment Banking Associate Public Finance
- Scheduling Operations Associate
- Operations Associate
- Entry Level Series 7
- Latam Financial Controller
What cities in Missouri are hiring for Customer Operations Associate jobs?
Cities in Missouri with the most Customer Operations Associate job openings:
CarMax rating
8.0
Based on 371 frontline employees who took The Breakroom Quiz
26th of 734 rated retailers
Job description
6052 - Mid Rivers Mall - 4990 N Service Rd, St. Peters, Missouri, 63376
CarMax, the way your career should be!
Position Overview
As a Business Operations Associate, you will be the backbone of our store operations, ensuring smooth and accurate processing of sales, auctions, and appraisals. This role combines exceptional customer service, attention to detail, and strong organizational skills in a fast-paced, team-oriented environment. You'll handle cash management, audit and process critical paperwork, and provide clear communication to customers and internal teams-all while upholding CarMax's commitment to transparency and integrity.
Why CarMax?
At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
Required Qualifications
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$15.50 - $30.70
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax, the way your career should be!
Position Overview
As a Business Operations Associate, you will be the backbone of our store operations, ensuring smooth and accurate processing of sales, auctions, and appraisals. This role combines exceptional customer service, attention to detail, and strong organizational skills in a fast-paced, team-oriented environment. You'll handle cash management, audit and process critical paperwork, and provide clear communication to customers and internal teams-all while upholding CarMax's commitment to transparency and integrity.
Why CarMax?
At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
- Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
- Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
- Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
- Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
- Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
- Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
- Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
Required Qualifications
- Ability to read, interpret, and record data accurately for compliance and reporting.
- Strong organizational and multitasking skills in a deadline-driven environment.
- Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
- Effective verbal and written communication skills for customer and team interactions.
- Ability to lift up to 20 lbs and work on your feet for extended periods.
- Commitment to confidentiality, integrity, and adherence to CarMax policies.
- Flexibility to work varied schedules, including nights, weekends, and holidays.
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$15.50 - $30.70
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
About CarMax
Sourced by ZipRecruiter
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Industry
Automobile dealers and finance and insurance
Company size
10,000+ Employees
Headquarters location
Henrico, VA, US