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Customer Manager Jobs in Mobile, AL (NOW HIRING)

StaffMyAgency LLC

Customer Service

Bay Minette, AL · On-site

$33K - $65K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Royal Cup, Inc.

Market Manager

Mobile, AL · On-site

$65K/yr

Market Manager Overview COMPANY PROFILE: Royal Cup, Inc. is the proven leader in sourcing, roasting ... Our customer centric focus results in actions we live by that not only retain our current customer ...

Carmax

Customer Specialist - Part Time

Mobile, AL · On-site

$15.50 - $23.30/hr

Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation ... Skilled in balancing customer needs with business goals and following processes accurately.

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Showing results 21-40

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Mobile, AL

Customer Manager information

See Mobile, AL salary details

$32.7K

$65.6K

$106.2K

How much do customer manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer manager in Mobile, AL is $65,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $77,400.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Mobile, AL?

The most popular types of Customer jobs in Mobile, AL are:

What are popular job titles related to Customer Manager jobs in Mobile, AL?

For Customer Manager jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Mobile, AL look for?

The top searched job categories for Customer Manager jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Customer Manager jobs?

Cities near Mobile, AL with the most Customer Manager job openings:

Customer Manager jobs near you

Customer Service - Customer Service Representative

Capitol City Produce

Robertsdale, AL • On-site

$12.75 - $17.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

When you work for Capitol City Produce, you discover we are all about people. Whether you are a team member or a customer, we have a singular focus: improving your experience. We gain our energy from creating "Wow!" experiences. So join our team and let us "Wow" you!
We're Hiring: Customer Service Representative (Full-Time) | Robertsdale, AL
Capitol City Produce is growing, and we're on the lookout for an EXCEPTIONAL Customer Service Representative to join our team! If you thrive in a fast-paced environment, are detail-oriented, and deliver top-tier professionalism under pressure, we want to hear from you.
What You'll Do:
As a valued member of our family-owned business, you'll play a key role in providing outstanding service to our customers. This position is responsible for:
Accurately taking and entering customer orders via phone.
Monitoring customer order patterns and identifying trends or concerns.
Proactively contacting appropriate personnel to resolve issues.
Managing multiple high-volume phone lines with professionalism and efficiency.
Supporting customers with questions or updates regarding products or services.
Why You'll Love It Here:
At Capitol City Produce, we invest in our team and offer benefits that go beyond the basics:
  • Weekly Pay & On-Demand Pay Access
  • Paid Vacations and Holidays
  • Medical, Dental, Vision & Supplemental Insurance Options
  • 401(k) with Company Match
  • Wellness Program & Employee Development
  • Secured Access Facility
  • Opportunities for Advancement
  • Family-Owned Culture with 70+ Years of Service Excellence

What You Bring to the Table:
• High school diploma or equivalent
• 3-6 years of customer service experience (required)
• Excellent communication and problem-solving skills
• Friendly, helpful, and professional demeanor
• Proficient in 10-key data entry
• Experience with Google Suite and Excel
• Ability to work flexible hours, including evenings, weekends, and occasional holidays
Schedule Requirements:
Must be available to work one Saturday morning or holiday following training
Occasional mid/night shifts may be required
Capitol City Produce is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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