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Customer Assistant Jobs in Mobile, AL (NOW HIRING)

Assistant General Manager

Robertsdale, AL · On-site

$125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold ...

Assistant General Manager

Robertsdale, AL

$125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold ...

Customer Representative

Mobile, AL · On-site

$16 - $21.50/hr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ... Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ...

The company is also looking for someone dependable and professional who can assist with training new customer service representatives as needed. Responsibilities: * Handle incoming customer service ...

Customer Service Rep

Moss Point, MS · On-site

$13.25 - $18/hr

Assistant Manager / General Manager FLSA Status: Non-Exempt Location: Store Level Position Summary The Customer Service Representative (CSR), also known as an Insider, plays a key role in delivering ...

Customer Service Representative

Mobile, AL · On-site

$13.75 - $18.50/hr

  • Medical

  • PTO

CSRs also assist customers with tuxedo rentals, from measurements, to ensuring perfect fit, to pick-ups and returns, while promoting and maintaining an exceptional customer experience from drop off ...

Customer Service Agent

Orange Beach, AL · On-site

$13.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience ... You'll handle inquiries, assist with leasing processes, and work closely with on-site teams to ...

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience ... You'll handle inquiries, assist with leasing processes, and work closely with on-site teams to ...

Customer Service Agent

Orange Beach, AL · On-site

$13.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience ... You'll handle inquiries, assist with leasing processes, and work closely with on-site teams to ...

Customer Service Specialist

Point Clear, AL · On-site

$15.75 - $20.75/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

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Customer Assistant information

See Mobile, AL salary details

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How much do customer assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer assistant in Mobile, AL is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $21.92 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What are the most commonly searched types of Customer jobs in Mobile, AL?

The most popular types of Customer jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Customer Assistant jobs?

Cities near Mobile, AL with the most Customer Assistant job openings:

Infographic showing various Customer Assistant job openings in Mobile, AL as of August 2026, with employment types broken down into 63% Full Time, 35% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,505 per year, or $20.4 per hour.

Assistant General Manager

Buc-ee's

Robertsdale, AL • On-site

$125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 hours ago


Buc-ee's rating

7.0

Company rating: 7.0 out of 10

Based on 160 frontline employees who took The Breakroom Quiz

4th of 47 rated convenience stores


Job description

Overview
$125,000 Join our Team - Great Opportunities to Grow Your Career!
The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold Buc-ee's standards in the absence of the Store General Manager. The Assistant General Manager should have ability to manage store personnel, ensure product quality, and promote customer service. Assistant General Managers typically work a minimum 48 hour work week consisting primarily of early mornings and afternoons, including most weekends and holidays.
3 weeks PTO - Use it, cash it, roll it
Medical * Dental * Vision
401k 100% Match up to 6%
The essential job functions include, but are not limited to:
  • $125,000 / salary
  • Perform duties and responsibilities of the Store General Manager in their absence or upon their discretion
  • Illustrate competent knowledge of various Point of Sale and transaction devices
  • Reconcile multiple shift reports
  • Resolve customer and employee issues quickly and in a friendly and professional manner
  • Assign and inspect elements listed on shift duty list
  • Communicate professionally with the Store General Manager and employees
  • Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters
  • Assist the General Manager in recruiting, training, evaluating and managing employees
  • Assure safety rules and regulations are implemented and followed
  • Accurate and rapid use of small keyboards on Point Of Sale and transactional devices
  • Ability to identify and resolve immediate customer and store needs without constant supervision
  • Effectively and efficiently complete tasks
  • Interact professionally with other team members
  • Perform other duties as required and/or assigned
  • Employee must be able to perform essential functions of the job with or without reasonable accommodation

The position requirements include, but are not limited to:
  • Degree from college or university; or 1-2 years or more related experience and/or training; or equivalent combination of education and experience in job related field
  • Retail or management experience preferred
  • Ability to work in a fast paced, high pressure environment
  • Prolonged walking and/or standing for 8-12 continuous hours
  • Ability to work on the store's busiest days including most weekends and holidays
  • Ability to work a rotating schedule that alternates between day and night
  • Maintain regular and prompt attendance

Joining our team puts you on a path where opportunity for advancement is available.
Buc-ee's, Ltd. is an Equal Opportunity Employer

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