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Customer Manager Jobs in Decatur, AL (NOW HIRING)

Markon

Project Manager

Mooresville, AL · On-site

$120K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The project manager shall be highly skilled in customer service, competent in reading and understanding construction drawings and specifications, and knowledgeable in standard construction industry ...

Markon

Project Manager

Mooresville, AL · On-site

$120K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The project manager shall be highly skilled in customer service, competent in reading and understanding construction drawings and specifications, and knowledgeable in standard constructionindustry ...

Leidos

Manufacturing Program Manager

Huntsville, AL · On-site

Everything we do is built on a commitment to do the right thing for our customers, our people, and ... Leidos' Defense Systems Manufacturing is seeking a Manufacturing Program Manager to join our ...

Leidos

Manufacturing Program Manager

Huntsville, AL · On-site

$92K - $166K/yr

  • Medical

  • Retirement

  • PTO

Everything we do is built on a commitment to do the right thing for our customers, our people, and ... Leidos' Defense Systems Manufacturing is seeking a Manufacturing Program Manager to join our ...

Leidos

Manufacturing Program Manager

Huntsville, AL · On-site

Everything we do is built on a commitment to do the right thing for our customers, our people, and ... Leidos' Defense Systems Manufacturing is seeking a Manufacturing Program Manager to join our ...

Leidos

Manufacturing Program Manager

Huntsville, AL · On-site

$92K - $166K/yr

  • Medical

  • Retirement

  • PTO

Everything we do is built on a commitment to do the right thing for our customers, our people, and ... Direct operational management of multiple and concurrent programs to meet established business ...

Leidos

Manufacturing Program Manager

Huntsville, AL · On-site

$92K - $166K/yr

Everything we do is built on a commitment to do the right thing for our customers, our people, and ... Direct operational management of multiple and concurrent programs to meet established business ...

Leidos

Manufacturing Program Manager

Huntsville, AL · On-site

$92K - $166K/yr

Everything we do is built on a commitment to do the right thing for our customers, our people, and ... Direct operational management of multiple and concurrent programs to meet established business ...

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Showing results 41-60

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Decatur, AL

Customer Manager information

See Decatur, AL salary details

$30.9K

$62K

$100.3K

How much do customer manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer manager in Decatur, AL is $61,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $73,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the most commonly searched types of Customer jobs in Decatur, AL?

The most popular types of Customer jobs in Decatur, AL are:

What are popular job titles related to Customer Manager jobs in Decatur, AL?

For Customer Manager jobs in Decatur, AL, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Decatur, AL look for?

The top searched job categories for Customer Manager jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Customer Manager jobs?

Cities near Decatur, AL with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Decatur, AL as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $61,968 per year, or $29.8 per hour.

Project Manager

Markon

Mooresville, AL • On-site

$120K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Description
Markon is seeking a Project Manager to support one of our Intelligence Community customers at a major campus in Huntsville, Alabama. This individual will assist the government with project management, space management, requirements development, stakeholder engagement, and status reporting for the Facilities Project Management enterprise. The project manager must be proficient in physical security construction, developing project management plans, leading teams from a variety of organizations, developing project schedules, and monitoring/reporting project status. The project manager shall be responsible for assigned projects from project inception through physical and financial closeout. The project manager shall be highly skilled in customer service, competent in reading and understanding construction drawings and specifications, and knowledgeable in standard construction industry practices. The project manager shall review contractor proposals and provide recommendations to the Contracting Officer's Representative. Additionally, the project manager shall assist the government with space planning strategy and use collaborative tools to perform enterprise space management.
Responsibilities
  • Collect requirements, prepare scopes of work, conduct market research, and develop sole source justification if appropriate
  • Assist the Contracting Officer and COTR with acquisition planning, execution, and administration
  • Conduct pre-bid and pre-construction site visits
  • Conduct technical review and evaluate project solicitations, proposals, quotes, and proposed change requests
  • Manage design projects and review designs submitted for changes to Government facilities
  • Oversee short-term and long-term construction projects within the customer site to ensure the completion of projects as per construction drawings, approved permits, and all safety regulations
  • Review and approve shop drawings and submittals
  • Create, distribute, and maintain all transmittal documents
  • Integrate and coordinate projects with field personnel
  • Conduct construction inspections ensuring conformance with design specifications & building codes
  • Maintain, track, and update Contract Change Requests (CCRs)
  • Prepare and distribute project communication (including official weekly status reports) with customers, management, integrated project teams and stakeholders
  • Host Utility Assistance Request (UAR) meetings between stakeholders and the general contractors to accommodate building outages
  • Manage and evaluate contractor performance, and assist in the preparation of Contractor Performance Report (CPR) upon contract closeout
  • Conduct/Approve punch-list items prior to property turnover
  • Coordinate with government clients in strategy development, execution of enterprise space management, and de-confliction of space requirements
  • Oversee and improve organizational processes used to plan and manage space throughout the area of responsibility
  • Collect, organize, analyze, and prioritize customer requirements within the space management system of record.
  • Provide data, metrics, and input on space usage across the enterprise
  • Develop presentations and lead coordination meetings with stakeholders

Qualifications
  • TS/SCI clearance with CI Polygraph
  • Bachelor's degree 6+ years of experience managing complex projects or 10+ years of expereince in lieu of a degree
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook) and Microsoft Project
  • Proficiency with developing project management plans, leading multi-discipline teams of architects and engineers from a variety of organizations, and monitoring/reporting project status
  • Highly skilled in customer service and diverse stakeholder engagement
  • Competent in reading and understanding construction drawings/specifications and knowledgeable in standard construction industry practices

Desired:
  • Project Manager Professional (PMP) certification

Salary Range
USD $120,000.00 - USD $135,000.00 /Yr.
The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Overview
Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions.
At Markon, we don't just offer jobs - we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work.
Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services.
Markon values people and the tremendous impact each individual can make - which is why we're consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation's most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters - bringing out the best in each other to advance our clients' missions.
Join us and make a meaningful impact.
Markon is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Benefits Offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays

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