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Senior Aflac Customer Service Jobs in Decatur, AL

Chenega MIOS

Customer Service Technician II

Huntsville, AL · On-site

$16.50 - $22.25/hr

Req ID: 39962 Summary Customer Service Technician II Huntsville, AL Are you ready to enhance your ... From entry-level employees to senior leaders, we believe theres always room to learn. We offer ...

Venturi

Customer Service Technician II

Huntsville, AL · On-site

$18 - $24.25/hr

Overview Customer Service Technician II Huntsville, AL Are you ready to enhance your skills and ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...

Venturi

Customer Service Technician II

Huntsville, AL · On-site

$17 - $23/hr

Summary Customer Service Technician II Huntsville, AL Are you ready to enhance your skills and ... From entry-level employees to senior leaders, we believe there's always room to learn ...

Venturi

Customer Service Technician II

Huntsville, AL · On-site

$18 - $24.25/hr

Overview Customer Service Technician II Huntsville, AL Are you ready to enhance your skills and ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...

WMH

Senior Field Service Technician/Mechanic

Madison, AL · On-site

$22.50 - $30.50/hr

Become a Senior Field Service Technician! Why Us? * Propel your career with us - Join an ... Collaborate with customers to meet their needs * Master your tools and safety protocols * Stay ...

WMH

Senior Field Service Technician/Mechanic

Huntsville, AL · On-site

$24.75 - $33.50/hr

Become a Senior Field Service Technician! Why Us? * Propel your career with us - Join an ... Collaborate with customers to meet their needs * Master your tools and safety protocols * Stay ...

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All JobsAflac Customer Service JobsSenior Aflac Customer Service JobsSenior Aflac Customer Service Jobs in Decatur, AL

Senior Aflac Customer Service information

See Decatur, AL salary details

$11

$21

$32

How much do senior aflac customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for senior aflac customer service in Decatur, AL is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.89 per hour, depending on experience, location, and employer.

Is it hard to get hired at Aflac?

The hiring process for a Senior Aflac Customer Service role typically involves submitting an application, passing a phone interview, and completing training. Candidates with strong communication skills and customer service experience tend to have a better chance of being hired, but competition can vary based on location and demand. Overall, it is achievable with the right qualifications and preparation.

What qualifications do you need to work at Aflac?

To work as a Senior Aflac Customer Service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and customer service experience. Knowledge of insurance products and the ability to use computer systems are also important; some roles may require relevant certifications or licensing depending on the state or position.

How much do Aflac agents make their first year?

Aflac agents, including those in senior customer service roles, typically earn between $30,000 and $50,000 in their first year, depending on sales performance and commissions. Income can increase with experience, client base growth, and additional certifications or training.

What is the difference between Senior Aflac Customer Service vs Aflac Customer Service Representative?

AspectSenior Aflac Customer ServiceAflac Customer Service Representative
Required CredentialsHigh school diploma, experience in insurance/customer serviceHigh school diploma, basic insurance knowledge
Work EnvironmentCall centers, office settings, remote optionsCall centers, office settings
Employer & Industry UsageUsed within Aflac for experienced rolesEntry to mid-level roles in insurance industry
Common Search & ComparisonFocuses on experienced customer service roles with leadership or specialized dutiesEntry-level customer service roles handling client inquiries

The main difference between Senior Aflac Customer Service and Aflac Customer Service Representative lies in experience and responsibilities. Senior roles typically require more experience and involve handling complex customer issues or mentoring others, whereas representative roles focus on basic customer support. Both positions are vital in the insurance industry and share similar work environments and credentials.

Does Aflac pay hourly or commission only?

Aflac customer service roles, including senior positions, typically offer a combination of base pay and commissions or bonuses based on performance. Compensation structures can vary by position and location, so it is advisable to review the specific job listing for detailed pay information.
What are the most commonly searched types of Aflac Customer Service jobs in Decatur, AL? The most popular types of Aflac Customer Service jobs in Decatur, AL are:
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What job categories do people searching Senior Aflac Customer Service jobs in Decatur, AL look for? The top searched job categories for Senior Aflac Customer Service jobs in Decatur, AL are:
Senior Aflac Customer Service jobs near you
Customer Service Representative

Customer Service Representative

Community Choice Financial Family of Brands

Huntsville, AL • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Community Choice Financial rating

5.6

Company rating: 5.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

Easy Money

Huntsville, AL

As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. 

Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! 


Compensation  

The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.   

Benefits & Perks* 

  • Paid on-the-job training and a comprehensive new hire program. 
  • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. 
  • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. 
  • Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. 
  • Performance-based career advancement. 
  • Educational Reimbursement Program. 
  • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). 
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. 
  • Company-Sponsored Life and AD&D Insurance. 
  • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. 
  • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. 
  • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. 
  • Paid time off that grows with you, starting with 12 days in your first year.  
  • A relaxed, business casual dress code that includes jeans and sneakers! 

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. 


  • Connect with customers to cultivate lasting relationships that drive repeat business.  
  • Review, validate, and process customer transactions with accuracy.  
  • Maximize customer success by offering personalized financial services that fit their lifestyle.  
  • Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. 
  • Build new business by completing daily call campaigns.  
  • Assist in customer account management and collections by accepting payments and managing customer appointments.  
  • Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.  
  • Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.  

What Community Choice Financial employees say

Pay

Benefits

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