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Full Time Customer Service Representative Jobs in Decatur, AL

QCHI

Customer Service Representative

Athens, AL · On-site

$15/hr

Lend Nation is looking for an energetic, positive Full-Time Customer Service Representative to join our team! This position will work at Store 4106 located at 211 Hwy 31 S Athens, AL 35611. The ...

QCHI

Customer Service Representative

Huntsville, AL · On-site

$15/hr

Lend Nation is looking for an energetic, positive Full-Time Customer Service Representative to join our team! This position will work at Branch 4129 located at 2615 Memorial Pkwy NW, Suite A&B ...

QCHI

Customer Service Representative

Huntsville, AL · On-site

$15/hr

Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Branch 4130 located at 2714 Clinton Ave West, Huntsville, AL ...

Circle K

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

Store 2709323: 7131 University Dr, Huntsville, Alabama 35806 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you to ...

Circle K

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

Store 2723734: 11040 Memorial Pkwy SW, Huntsville, Alabama 35803 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want you to ...

Circle K

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

Store 2709300: 1582 Hwy 72 E, Huntsville, Alabama 35811 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want you to join our ...

Cahaba Management & Consulting

CSR

Decatur, AL

$14 - $16/hr

Local finance company looking to fill a full-time position as a Customer Service Representative (CSR). In simple terms, your job is to make sure the customers are happy and that they continue doing ...

Cahaba Management & Consulting

CSR

Decatur, AL

$14 - $16/hr

Local finance company looking to fill a full-time position as a Customer Service Representative (CSR). In simple terms, your job is to make sure the customers are happy and that they continue doing ...

dbi

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Only Data Entry

Customer Service Representative

Athens, AL · Remote

$13.50 - $18.50/hr

Customer Service Representative Athens, Alabama, United States Job Openings Customer Service Representative Important: After applying, you will receive an email within 2 minutes, check your inbox or ...

Only Data Entry

Customer Service Representative

Athens, AL · Remote

$13.50 - $18.50/hr

Customer Service Representative Athens, Alabama, United States Job Openings Customer Service Representative Important: After applying, you will receive an email within 2 minutes, check your inbox or ...

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Full Time Customer Service Representative information

See Decatur, AL salary details

$9

$17

$25

How much do full time customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for full time customer service representative in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Many companies require full-time reps to work standard business hours, and some roles may include benefits such as health insurance and paid time off.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

What are the most commonly searched types of Customer Service Representative jobs in Decatur, AL? The most popular types of Customer Service Representative jobs in Decatur, AL are:
What are popular job titles related to Full Time Customer Service Representative jobs in Decatur, AL? For Full Time Customer Service Representative jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Representative jobs in Decatur, AL look for? The top searched job categories for Full Time Customer Service Representative jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Full Time Customer Service Representative jobs? Cities near Decatur, AL with the most Full Time Customer Service Representative job openings:
Full Time Customer Service Representative jobs near you
Infographic showing various Full Time Customer Service Representative job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,652 per year, or $17.6 per hour.

Customer Service Representative

QCHI

Athens, AL • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Lend Nation is looking for an energetic, positive Full-Time Customer Service Representative to join our team!
This position will work at Store 4106 located at 211 Hwy 31 S Athens, AL 35611.
The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative, you will:
  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:
  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:
  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays

BENEFITS:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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