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Weekend Customer Service Representative Jobs in Decatur, AL

Cahaba Management & Consulting

CSR

Decatur, AL

$14 - $16/hr

As a CSR, your responsibilities would be assisting customers with queries or offering financial loans as well as servicing those loans. Other possible duties include: * Taking loan applications

QCHI

Customer Service Representative

Athens, AL · On-site

$15/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Circle K

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

Store 2709300: 1582 Hwy 72 E, Huntsville, Alabama 35811 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want you to join our ...

Circle K

Customer Service Representative

Madison, AL

$14.25 - $19.50/hr

Store 2709316: 7606 Wall Triana Hwy, Madison, Alabama 35749 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

QCHI

Customer Service Representative

Athens, AL · On-site

$13.50 - $18.50/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Circle K

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

Store 2709328: 11821 Memorial Parkway Southwest, Huntsville, Alabama 35803 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We ...

Circle K

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

Store 2709311: 905 Memorial Pkwy NW, Huntsville, Alabama 35801 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you ...

Circle K

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

Store 2723677: 6278 University Dr NW, Huntsville, Alabama 35806 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

U-Haul

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Open availability on weekends Work Environment: The work involves moderate risks or discomforts ...

dbi

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

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Weekend Customer Service Representative information

See Decatur, AL salary details

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$17

$25

How much do weekend customer service representative jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for weekend customer service representative in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is a Weekend Customer Service Representative job?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the Weekend Customer Service Representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a Weekend Customer Service Representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the most commonly searched types of Customer Service Representative jobs in Decatur, AL? The most popular types of Customer Service Representative jobs in Decatur, AL are:
What are popular job titles related to Weekend Customer Service Representative jobs in Decatur, AL? For Weekend Customer Service Representative jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service Representative jobs in Decatur, AL look for? The top searched job categories for Weekend Customer Service Representative jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Weekend Customer Service Representative jobs? Cities near Decatur, AL with the most Weekend Customer Service Representative job openings:
Weekend Customer Service Representative jobs near you

CSR

Cahaba Management & Consulting

Decatur, AL

$14 - $16/hr

Full-time

Re-posted 24 days ago

Job description

Local finance company looking to fill a full-time position as a Customer Service Representative (CSR).  In simple terms, your job is to make sure the customers are happy and that they continue doing business with your employer.

As a CSR, your responsibilities would be assisting customers with queries or offering financial loans as well as servicing those loans. Other possible duties include:

  • Taking loan applications
  • Processing the payments of customers.
  • Collections in person, over the phone and via written communication.
  • Ensuring customer queries are answered to their satisfaction both by phone and in person.
  • Using computerized systems to access the details of customers.
  • Promoting certain financial products and services.
  • Handling customer complaints or handing them over to a supervisor.

Expert communication and listening skills are a must for this challenging and rewarding position which is often the “face” of the company to the customers. By listening effectively to find the root cause of issues, and communicating in a clear and friendly way, the Customer Service Representative is able to solve the issue and provide a positive customer experience.

Customer Service Representatives know how to diffuse a tense situation and do everything within reason to quickly and effectively resolve the issue.

Customer Service Representative Duties and Responsibilities

  • Manage and prioritize multiple concerns simultaneously.
  • Provide appropriate and correct information to incoming customer order status and product knowledge requests.
  • A positive attitude, even when faced with misplaced criticism or frustration.
  • The ability to learn quickly and move on from both success and failure.
  • Provide timely feedback to company management regarding challenges or customer concerns.
  • Partnership with the sales team to meet and exceed customer’s service expectations.
  • Listen, document, and help resolve conflicts with customers.

Customer Service Representative Preferred Qualifications

  • High School diploma.
  • Previous customer service experience.
  • Computer experience and aptitude.
  • Patience in dealing with confused or irate customers.
  • Problem-solving skills, and the ability to think under pressure.
  • Commitment to continual education about the company, products and services.

Similar Job Titles

  • Customer Service Representatives
  • Collector
  • CSR

Salary Range: $14.00-$16.00 per hour with additional bonus opportunities every month ranging from *$485 - $1110 

*Depending on what bonus is made and current hourly wage. Â