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Seasonal Healthcare Customer Service Jobs in Decatur, AL

Walgreens

Customer Service Associate

Huntsville, AL · On-site

$14.50 - $19.75/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick ...

Walgreens

Customer Service Associate

Madison, AL

$12.50 - $17.25/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick ...

Walgreens

Customer Service Associate

Huntsville, AL

$12.50 - $17.25/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick ...

Walgreens

Customer Service Associate

Madison, AL · On-site

$12.50 - $17.25/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick ...

Walgreens

Customer Service Associate

Huntsville, AL · On-site

$14.50 - $19.75/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick ...

Walgreens

Customer Service Associate

Huntsville, AL · On-site

$12.50 - $17.25/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick ...

Walgreens

Customer Service Associate

Madison, AL · On-site

$15 - $17.50/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick ...

Walgreens

Customer Service Associate

Huntsville, AL · On-site

$15 - $17.50/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick ...

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Seasonal Healthcare Customer Service information

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How much do seasonal healthcare customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for seasonal healthcare customer service in Decatur, AL is $14.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.20 per hour, depending on experience, location, and employer.

What is a seasonal healthcare customer service representative?

A Seasonal Healthcare Customer Service Representative is a temporary employee who assists customers with questions about healthcare plans, insurance benefits, enrollment, billing, and claims during peak periods, such as open enrollment or flu season. These representatives typically work for healthcare providers, insurance companies, or call centers. Their main duties include answering phone calls, resolving issues, providing information, and ensuring a positive customer experience. The seasonal nature of the job means employment lasts only for a specific period when demand for support is highest.

What are the key skills and qualifications needed to thrive as a seasonal healthcare customer service representative?

To thrive as a Seasonal Healthcare Customer Service representative, you need strong communication skills, attention to detail, and a basic understanding of healthcare processes, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes knowledge of HIPAA regulations is typically required. Patience, empathy, and problem-solving abilities are soft skills that help you address customer concerns compassionately and efficiently. These skills ensure accurate information delivery, positive customer experiences, and compliance with healthcare standards during high-demand periods.

What are some common challenges faced by seasonal healthcare customer service representatives during peak periods?

Seasonal Healthcare Customer Service representatives often experience high call volumes and tight deadlines during open enrollment or flu season, which can be challenging to manage. Adapting quickly to frequent updates in healthcare policies and system changes is essential, as is maintaining empathy and professionalism with customers who may be stressed or confused about their coverage. Collaborating with team members and supervisors is crucial to ensure accurate information is provided and to resolve complex issues efficiently. Effective time management and strong communication skills help representatives succeed in this fast-paced, dynamic environment.

What is the difference between Seasonal Healthcare Customer Service vs Healthcare Customer Service?

AspectSeasonal Healthcare Customer ServiceHealthcare Customer Service
CertificationsBasic healthcare or customer service certifications often preferredSame certifications, often more comprehensive
Work EnvironmentTemporary, seasonal settings like flu season or vaccination drivesYear-round healthcare facilities such as hospitals or clinics
Employer & Industry UsageHospitals, clinics, health insurance companies during peak seasonsHealthcare providers, insurance companies, hospitals

Seasonal Healthcare Customer Service roles focus on temporary, peak periods in healthcare, requiring similar certifications but often with a shorter duration. Healthcare Customer Service positions are ongoing, supporting daily operations in healthcare facilities. Both roles involve assisting patients and handling inquiries, but seasonal roles are tied to specific times of increased demand.

What are popular job titles related to Seasonal Healthcare Customer Service jobs in Decatur, AL?

For Seasonal Healthcare Customer Service jobs in Decatur, AL, the most frequently searched job titles are:

What job categories do people searching Seasonal Healthcare Customer Service jobs in Decatur, AL look for?

The top searched job categories for Seasonal Healthcare Customer Service jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Seasonal Healthcare Customer Service jobs?

Cities near Decatur, AL with the most Seasonal Healthcare Customer Service job openings:

Seasonal Healthcare Customer Service jobs near you
Infographic showing various Seasonal Healthcare Customer Service job openings in Decatur, AL as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $30,924 per year, or $14.9 per hour.

Healthcare Customer Service Representative

Teleperformance USA

Huntsville, AL • Remote

$16.75 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

46th of 72 rated call and contact centers

Job description

Category : Customer Service/Support

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

 With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY

Your Responsibilities

Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. 

  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required

We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

  • Ability to work remotely in a virtual team environment
  • 6 months Customer service experience preferred
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer system
  • Proven oral & written communication skills
  • Logical problem-solving skills
  • Ability to navigate Windows operating systems
  • Organization and work prioritization skills

Work from Home Requirements:

  • Internet Connection Requirements:
    • Minimum subscribed download rate equal or exceeds 12.0 Mbps
    • Minimum subscribed upload rate equal or exceeds 3.0 Mbps
    • ISP must have no packet loss and ping under 50ms
    • Proof of internet speed required
  • Clean and quiet workspace

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

TP is an Equal Opportunity Employer

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