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Remote Ambit Energy Customer Service Jobs in Decatur, AL

Liveops

Remote Customer Service Agent

Athens, AL · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Madison, AL · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Athens, AL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Spanish Bilingual Customer Service

Decatur, AL · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsAmbit Energy Customer Service JobsRemote Ambit Energy Customer Service JobsRemote Ambit Energy Customer Service Jobs in Decatur, AL

Remote Ambit Energy Customer Service information

See Decatur, AL salary details

$9

$17

$25

How much do remote ambit energy customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote ambit energy customer service in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Ambit Energy Customer Service vs Remote Ambit Energy Sales Representative?

AspectRemote Ambit Energy Customer ServiceRemote Ambit Energy Sales Representative
CredentialsBasic customer service skills, sometimes relevant certificationsSales experience, communication skills, sometimes certifications
Work EnvironmentRemote, customer support-focusedRemote, sales-focused, client outreach
Employer & Industry UsageBoth roles are used by Ambit Energy in the energy sectorBoth roles are used by Ambit Energy in the energy sector
Search & Comparison IntentUnderstanding customer support roles at Ambit EnergyUnderstanding sales roles and opportunities at Ambit Energy

Remote Ambit Energy Customer Service focuses on assisting customers with inquiries, billing, and support, while Remote Ambit Energy Sales Representative emphasizes promoting and selling energy plans. Both roles are remote, industry-specific, and require communication skills, but they serve different functions within the company.

What are the key skills and qualifications needed to thrive as a Remote Ambit Energy Customer Service representative, and why are they important?

To excel as a Remote Ambit Energy Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, empathy, and adaptability help you effectively address customer inquiries and resolve issues remotely. These competencies are crucial for delivering high-quality service, ensuring customer satisfaction, and maintaining company reputation in a virtual environment.

What are Remote Ambit Energy Customer Service representatives?

Remote Ambit Energy Customer Service representatives are professionals who assist Ambit Energy customers with their inquiries, concerns, and account management through phone, email, or chat, all while working from a remote location, typically their home. They help resolve billing issues, provide information about energy plans, process payments, and address service-related questions. These representatives play a crucial role in ensuring customer satisfaction and maintaining the company's reputation for reliable service.

What are some common challenges faced by remote Ambit Energy Customer Service representatives, and how can they be successfully managed?

Remote Ambit Energy Customer Service representatives often encounter challenges such as managing high call volumes, maintaining clear communication without face-to-face interaction, and navigating multiple systems to resolve customer issues efficiently. To succeed, it's important to develop strong time management and multitasking skills, make effective use of Ambit Energy's training resources, and proactively communicate with team leads or peers when encountering complex problems. Building a supportive virtual network and staying organized can make the remote work environment more manageable and rewarding.
What are popular job titles related to Remote Ambit Energy Customer Service jobs in Decatur, AL? For Remote Ambit Energy Customer Service jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Remote Ambit Energy Customer Service jobs in Decatur, AL look for? The top searched job categories for Remote Ambit Energy Customer Service jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Remote Ambit Energy Customer Service jobs? Cities near Decatur, AL with the most Remote Ambit Energy Customer Service job openings:
Remote Ambit Energy Customer Service jobs near you
Infographic showing various Remote Ambit Energy Customer Service job openings in Decatur, AL as of June 2026, with employment types broken down into 79% Full Time, 15% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,652 per year, or $17.6 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

MCI Military Recruitment

Redstone Arsenal, AL • Remote

$14/hr

Full-time

Posted 7 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers