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Remote Ambit Energy Customer Service Jobs in Decatur, AL

HMG Careers

Remote Sales and Service Advisor

Eva, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Harvest, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Eva, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Lester, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Falkville, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Elkmont, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Huntsville, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Eva, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Somerville, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Addison, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsAmbit Energy Customer Service JobsRemote Ambit Energy Customer Service JobsRemote Ambit Energy Customer Service Jobs in Decatur, AL

Remote Ambit Energy Customer Service information

See Decatur, AL salary details

$9

$17

$25

How much do remote ambit energy customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote ambit energy customer service in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Ambit Energy Customer Service vs Remote Ambit Energy Sales Representative?

AspectRemote Ambit Energy Customer ServiceRemote Ambit Energy Sales Representative
CredentialsBasic customer service skills, sometimes relevant certificationsSales experience, communication skills, sometimes certifications
Work EnvironmentRemote, customer support-focusedRemote, sales-focused, client outreach
Employer & Industry UsageBoth roles are used by Ambit Energy in the energy sectorBoth roles are used by Ambit Energy in the energy sector
Search & Comparison IntentUnderstanding customer support roles at Ambit EnergyUnderstanding sales roles and opportunities at Ambit Energy

Remote Ambit Energy Customer Service focuses on assisting customers with inquiries, billing, and support, while Remote Ambit Energy Sales Representative emphasizes promoting and selling energy plans. Both roles are remote, industry-specific, and require communication skills, but they serve different functions within the company.

What skills and qualifications are needed to thrive as a remote Ambit Energy Customer Service representative?

To excel as a Remote Ambit Energy Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, empathy, and adaptability help you effectively address customer inquiries and resolve issues remotely. These competencies are crucial for delivering high-quality service, ensuring customer satisfaction, and maintaining company reputation in a virtual environment.

What is a remote Ambit Energy Customer Service representative?

Remote Ambit Energy Customer Service representatives are professionals who assist Ambit Energy customers with their inquiries, concerns, and account management through phone, email, or chat, all while working from a remote location, typically their home. They help resolve billing issues, provide information about energy plans, process payments, and address service-related questions. These representatives play a crucial role in ensuring customer satisfaction and maintaining the company's reputation for reliable service.

What are common challenges faced by remote Ambit Energy Customer Service representatives, and how can they be managed?

Remote Ambit Energy Customer Service representatives often encounter challenges such as managing high call volumes, maintaining clear communication without face-to-face interaction, and navigating multiple systems to resolve customer issues efficiently. To succeed, it's important to develop strong time management and multitasking skills, make effective use of Ambit Energy's training resources, and proactively communicate with team leads or peers when encountering complex problems. Building a supportive virtual network and staying organized can make the remote work environment more manageable and rewarding.
What are popular job titles related to Remote Ambit Energy Customer Service jobs in Decatur, AL? For Remote Ambit Energy Customer Service jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Remote Ambit Energy Customer Service jobs in Decatur, AL look for? The top searched job categories for Remote Ambit Energy Customer Service jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Remote Ambit Energy Customer Service jobs? Cities near Decatur, AL with the most Remote Ambit Energy Customer Service job openings:
Remote Ambit Energy Customer Service jobs near you

Customer Support Representative

Five Star Solutions

Huntsville, AL • Remote

$14/hr

Full-time

Posted 8 days ago

Job description

We are seeking customer-focused individuals to join our team supporting a membership services campaign. In this role, you will assist customers with membership inquiries, account updates, cancellations, and service requests while providing exceptional customer service. Successful candidates are confident communicators who can navigate multiple systems, multitask efficiently, and remain professional when assisting customers with challenging situations.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Key Responsibilities
  • Assist customers with membership questions and account management.
  • Follow approved client scripts to present retention offers and attempt to save memberships before processing cancellations.
  • Process cancellation requests using one of two CRM systems based on the customer's location.
  • Navigate multiple CRM systems to review account history, transactions, and previous actions.
  • Update customer information and maintain accurate account records.
  • Complete and submit claim forms to appropriate locations.
  • Create and manage family membership plans.
  • Schedule services for customers at participating locations.
  • Add or remove vehicles from customer accounts.
  • Submit messages to locations regarding missing vehicle information, customer complaints, or service concerns.
  • Guide customers through their online account portals.
  • Send promotional coupons and submit refund requests to corporate offices when appropriate.
  • Locate equipment and location information using internal resources and approved scripts.
  • Stay current on company services, policies, and frequent updates.
Qualifications
  • 1 year of prior call center, office, or customer service experience required
  • Strong customer service and communication skills.
  • Comfortable working in multiple computer systems simultaneously.
  • Ability to learn and navigate various CRM platforms.
  • Excellent attention to detail and organizational skills.
  • Ability to adapt quickly to changing processes and policies.
  • Strong problem-solving skills and a positive attitude.
Work Environment

This is a fast-paced, high-volume contact center position. The ideal candidate remains calm under pressure, demonstrates empathy, and is committed to providing outstanding service while meeting performance expectations.

If you enjoy helping customers, solving problems, and working in a dynamic environment, we'd love to hear from you!

$14 - $14 an hour

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)

Working hours between - 9:00am-6:00pm (CST) ; Work Days - M-F and rotating weekends

Paid Training - typically 1 week in length from 8:00am-4:00pm Mon-Fri (CST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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