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Remote 1800 Contacts Customer Service Jobs in Decatur, AL

Liveops

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Madison, AL · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Athens, AL · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Athens, AL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Spanish Bilingual Customer Service

Athens, AL · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Madison, AL · Remote

$14 - $17.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsRemote 1800 Contacts Customer Service JobsRemote 1800 Contacts Customer Service Jobs in Decatur, AL

Remote 1800 Contacts Customer Service information

See Decatur, AL salary details

$9

$17

$25

How much do remote 1800 contacts customer service jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for remote 1800 contacts customer service in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote 1800 Contacts Customer Service Representative, and why are they important?

To thrive as a Remote 1800 Contacts Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat tools, and phone support platforms is important. Patience, empathy, and active listening make someone stand out in this position. These skills ensure efficient, personalized service that builds customer trust and loyalty in a remote environment.

What is the difference between Remote 1800 Contacts Customer Service vs Remote 1-800 Contacts Customer Service?

AspectRemote 1800 Contacts Customer ServiceRemote 1-800 Contacts Customer Service
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Industry UsageOptical and contact lens industry

Both roles involve providing customer support in the optical industry, requiring similar credentials and work environments. The main difference lies in the company branding and specific product focus, with both positions offering remote work opportunities in customer service for contact lens customers.

What are some common challenges faced by remote 1800 Contacts Customer Service representatives, and how can they be managed?

Remote 1800 Contacts Customer Service representatives often encounter challenges such as maintaining clear communication with customers without face-to-face interaction and managing a high volume of inquiries efficiently. Staying organized, using effective time management strategies, and leveraging company-provided tools can help address these issues. Additionally, building rapport with customers through active listening and empathy is key to providing quality service remotely. Regular virtual team meetings and support from supervisors also help representatives stay connected and informed.

What are Remote 1800 Contacts Customer Service jobs?

Remote 1800 Contacts Customer Service jobs involve assisting customers of 1800 Contacts via phone, email, or chat from a home-based location. Employees help customers place orders, resolve issues with contact lenses or prescriptions, answer questions about products, and provide general support. These roles require good communication skills, a customer-oriented attitude, and the ability to work independently. Training is typically provided virtually, and all necessary technology is usually supplied by the company.
What are popular job titles related to Remote 1800 Contacts Customer Service jobs in Decatur, AL? For Remote 1800 Contacts Customer Service jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Remote 1800 Contacts Customer Service jobs in Decatur, AL look for? The top searched job categories for Remote 1800 Contacts Customer Service jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Remote 1800 Contacts Customer Service jobs? Cities near Decatur, AL with the most Remote 1800 Contacts Customer Service job openings:
Remote 1800 Contacts Customer Service jobs near you
Infographic showing various Remote 1800 Contacts Customer Service job openings in Decatur, AL as of June 2026, with employment types broken down into 3% As Needed, 30% Full Time, and 67% Part Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,652 per year, or $17.6 per hour.
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Decatur, AL • Remote

$14.50 - $19.50/hr

Contractor

Posted 9 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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