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Remote Grubhub Customer Service Jobs in Decatur, AL

Liveops

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Athens, AL · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Madison, AL · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Athens, AL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsGrubhub Customer Service JobsRemote Grubhub Customer Service JobsRemote Grubhub Customer Service Jobs in Decatur, AL

Remote Grubhub Customer Service information

See Decatur, AL salary details

$10

$18

$27

How much do remote grubhub customer service jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for remote grubhub customer service in Decatur, AL is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.29 per hour, depending on experience, location, and employer.

What is a Remote Grubhub Customer Service representative?

A Remote Grubhub Customer Service representative is a professional who assists Grubhub customers with their orders, account issues, and inquiries from a remote location, often from home. They handle customer concerns via phone, chat, or email, providing support for order tracking, payment problems, and restaurant communication. These representatives are trained to resolve issues efficiently while maintaining a positive customer experience. Working remotely allows for flexible schedules and the ability to serve customers across different regions.

Is Grubhub customer service good?

As a remote Grubhub customer service representative, the quality of customer service can vary based on individual experiences. Many employees report that the role offers flexible hours and the ability to work from home, but some note challenges with call volume and training. Overall, customer service quality depends on the company's support systems and the representative's skills.

What are some common challenges faced by remote Grubhub Customer Service representatives, and how can they be effectively managed?

Remote Grubhub Customer Service representatives often encounter challenges such as managing high call volumes during peak meal times, resolving complex order issues, and maintaining clear communication without in-person support. To manage these effectively, staying organized, utilizing available digital resources, and proactively reaching out to team leads or supervisors when needed are key. Additionally, developing strong time management and multitasking skills will help you balance multiple customer inquiries and deliver timely, high-quality service.

What is the difference between Remote Grubhub Customer Service vs Remote Uber Eats Customer Support?

AspectRemote Grubhub Customer ServiceRemote Uber Eats Customer Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, flexible hours, home-basedRemote, flexible hours, home-based
Employer & Industry UsagePart of food delivery industry, used by GrubhubPart of food delivery industry, used by Uber Eats
Common Search & ComparisonOften compared for customer support roles in food deliveryOften compared for customer support roles in food delivery

Both roles involve providing customer support in the food delivery industry, requiring similar credentials and work environments. The main difference lies in the employer—Grubhub vs Uber Eats—each with slightly different policies and platforms. Candidates should consider the specific company they are interested in when choosing between these roles.

What are the key skills and qualifications needed to thrive as a Remote Grubhub Customer Service representative, and why are they important?

To thrive as a Remote Grubhub Customer Service representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with CRM systems, online chat platforms, and order management tools is typically required. Patience, empathy, and the ability to multitask help you stand out in resolving customer issues efficiently and professionally. These skills ensure timely, accurate support that builds customer loyalty and upholds Grubhub’s reputation.

Does Grubhub allow remote work?

Remote customer service roles at Grubhub are available for qualified candidates, allowing employees to work from home. These positions typically require good communication skills, familiarity with customer service tools, and a reliable internet connection. Availability of remote work may vary based on the specific role and location requirements.

Is it easy to get a job with Grubhub?

Securing a remote customer service position with Grubhub typically requires meeting basic requirements such as good communication skills and a reliable internet connection. The application process involves submitting an online application and completing training, with availability and experience influencing hiring chances.

Does Grubhub offer flexible hours?

Remote Grubhub customer service positions typically offer flexible hours, allowing employees to choose shifts that fit their schedules. This flexibility is common in gig and remote customer service roles, enabling workers to balance work with personal commitments. However, specific scheduling options may vary depending on the employer and role requirements.
What job categories do people searching Remote Grubhub Customer Service jobs in Decatur, AL look for? The top searched job categories for Remote Grubhub Customer Service jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Remote Grubhub Customer Service jobs? Cities near Decatur, AL with the most Remote Grubhub Customer Service job openings:
Remote Grubhub Customer Service jobs near you
Infographic showing various Remote Grubhub Customer Service job openings in Decatur, AL as of July 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,351 per year, or $18.4 per hour.
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Decatur, AL • Remote

$14.50 - $19.50/hr

Contractor

Posted 11 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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