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Senior Aflac Customer Service Jobs in Decatur, AL

Massage Envy

Sales Associate

Madison, AL

$20K/yr

Customer service experience (preferred). * High school diploma or equivalent (GED). * Strong ... Aflac benefits for part and full-time employees. Location: Madison 5923 Wall Triana Hwy, Madison ...

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Senior Aflac Customer Service information

See Decatur, AL salary details

$11

$21

$32

How much do senior aflac customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for senior aflac customer service in Decatur, AL is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.89 per hour, depending on experience, location, and employer.

Is it hard to get hired at Aflac?

The hiring process for a Senior Aflac Customer Service role typically involves submitting an application, passing a phone interview, and completing training. Candidates with strong communication skills and customer service experience tend to have a better chance of being hired, but competition can vary based on location and demand. Overall, it is achievable with the right qualifications and preparation.

What qualifications do you need to work at Aflac?

To work as a Senior Aflac Customer Service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and customer service experience. Knowledge of insurance products and the ability to use computer systems are also important; some roles may require relevant certifications or licensing depending on the state or position.

How much do Aflac agents make their first year?

Aflac agents, including those in senior customer service roles, typically earn between $30,000 and $50,000 in their first year, depending on sales performance and commissions. Income can increase with experience, client base growth, and additional certifications or training.

What is the difference between Senior Aflac Customer Service vs Aflac Customer Service Representative?

AspectSenior Aflac Customer ServiceAflac Customer Service Representative
Required CredentialsHigh school diploma, experience in insurance/customer serviceHigh school diploma, basic insurance knowledge
Work EnvironmentCall centers, office settings, remote optionsCall centers, office settings
Employer & Industry UsageUsed within Aflac for experienced rolesEntry to mid-level roles in insurance industry
Common Search & ComparisonFocuses on experienced customer service roles with leadership or specialized dutiesEntry-level customer service roles handling client inquiries

The main difference between Senior Aflac Customer Service and Aflac Customer Service Representative lies in experience and responsibilities. Senior roles typically require more experience and involve handling complex customer issues or mentoring others, whereas representative roles focus on basic customer support. Both positions are vital in the insurance industry and share similar work environments and credentials.

Does Aflac pay hourly or commission only?

Aflac customer service roles, including senior positions, typically offer a combination of base pay and commissions or bonuses based on performance. Compensation structures can vary by position and location, so it is advisable to review the specific job listing for detailed pay information.
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Senior Aflac Customer Service jobs near you
Sr Applications Analyst

Sr Applications Analyst

Huntsville Hospital Health System

Huntsville, AL • On-site

Full-time

Re-posted 4 days ago

Huntsville Hospital Health System rating

6.1

Company rating: 6.1 out of 10

Based on 205 frontline employees who took The Breakroom Quiz

725th of 886 rated healthcare providers

Job description

Overview
The Orthopaedic Center is looking for a highly motivated Sr. Applications Analyst. This opening is a full-time position averaging 40 hours per week. This position will provide LAN and desktop support to end-users and customer service on company-supported computer applications, platforms, and devices. The Analyst should be able to troubleshoot problems and advise on the appropriate action in an expeditious manner with a positive attitude and establish and maintain effective working relationships with physicians, team members and management. Other duties include, but are not limited to, being the subject matter expert and super user for the EHR/PM system of the practice, coordinating and communicating all matters relating to training PM to ensure proper and efficient integrated workflows. Create and utilize training curriculum to train and instruct the physicians and staff on the use and features of the electronic medical records software effectively. This is an on site position in our Huntsville, AL location. The Sr. Applications Analyst must be able to communicate effectively with TOC physicians and staff.
Qualifications
Education Required: HS/GED
Education Preferred: Associates degree in computer science or equivalent education with relevant work experience in support of computer systems, applications, networks, and telecommunications
Experience:
  • A+ or other industry certification preferred
  • A least 2 years of relevant experience in health information technology or a related field (including but not limited to health policy, health systems integration, health IT, electronic medical record implementation, and/or healthcare consulting).
  • Microsoft Office products
  • Medical billing and practice management systems (Systemedx, EMR/PM) preferred
  • Tier 1 IT Analyst preferred

Additional Skills/Abilities:
  • Ability to work under pressure, multitask and meet deadlines
  • Outstanding organizational and writing skills
  • Ability to speak clearly and concisely
  • Independent, self-starting and highly motivated
  • Proven positive, "teamwork" attitude in work history

About Us
At The Orthopaedic Center, we are proud to be the region's leading orthopaedic group, dedicated to delivering exceptional patient care. As our team continues to grow, we are seeking motivated professionals who are passionate about excellence, collaboration, and making a difference in the lives of our patients. Join our dynamic and expanding organization and become part of a team committed to outstanding orthopaedic care.

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