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Customer Manager Jobs in Bothell, WA (NOW HIRING)

Breville

Customer Support Manager

Seattle, WA

The Customer Support Manager is responsible for leading the day-to-day operations of the North America SCBU support team and maintaining the high standard of care our customers expect. This role ...

Seagull Scientific

Customer Success Manager

Redmond, WA · On-site

$70.10K - $107.20K/yr

WHAT YOU WILL OWN You'll manage a portfolio that includes enterprise customers with complex operational environments and diverse use cases. Your focus will include driving adoption, retention, and ...

Supio

Customer Success Manager

Seattle, WA · On-site +1

$120K - $150K/yr

This role combines relationship management, customer education and enablement, and problem-solving to drive customer satisfaction, retention, and growth. The ideal candidate will embody our core ...

Bartender

Customer Success Manager

Redmond, WA · On-site +1

$70.10K - $107.20K/yr

Customer Success Manager Seagull Software, LLC, is a global leader in real-time, item-level visibility and label management solutions, dedicated to powering the world's most complex supply chains ...

Compass

Customer Success Manager

Bellevue, WA

$32 - $34/hr

As a Customer Success Manager, AKA "Agent Experience Manager" you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will ...

Seagull Software

Customer Success Manager

Redmond, WA · On-site

$70.10K - $107.20K/yr

WHAT YOU WILL OWN You'll manage a portfolio that includes enterprise customers with complex operational environments and diverse use cases. Your focus will include driving adoption, retention, and ...

Seagull Scientific

Customer Success Manager

Redmond, WA · On-site +1

$70.10K - $107.20K/yr

WHAT YOU WILL OWN You'll manage a portfolio that includes enterprise customers with complex operational environments and diverse use cases. Your focus will include driving adoption, retention, and ...

Adobe

Customer Success Manager

Seattle, WA

In this role, you will manage a defined portfolio of customers, serving as a trusted advisor responsible for driving adoption, value realization, retention, and growth across your book of business.

MODERN AVIATION INC

Manager, Customer Service

Seattle, WA · On-site

$80K - $95K/yr

The Customer Service Manager is responsible for the day-to-day leadership, safety, service quality, and operational effectiveness of the FBO Customer Service Team. This role works closely with the ...

RecordPoint

Customer Success Manager

Bellevue, WA

The Customer Success Manager is responsible for driving customers through the full nine-stage customer journey from pre-sale handover through renewal and beyond. This role also carries partner ...

Breville

Customer Support Manager

Seattle, WA

The Customer Support Manager is responsible for leading the day-to-day operations of the North America SCBU support team and maintaining the high standard of care our customers expect. This role ...

RecordPoint

Customer Success Manager

Bellevue, WA · On-site

The Customer Success Manager is responsible for driving customers through the full nine-stage customer journey from pre-sale handover through renewal and beyond. This role also carries partner ...

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All JobsCustomer Manager JobsCustomer Manager Jobs in Bothell, WA

Customer Manager information

See Bothell, WA salary details

$36.9K

$73.9K

$119.6K

How much do customer manager jobs pay per year?

As of May 30, 2026, the average yearly pay for customer manager in Bothell, WA is $73,895.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $87,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by Customer Managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What does a Customer Manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What are the most commonly searched types of Customer jobs in Bothell, WA? The most popular types of Customer jobs in Bothell, WA are:
What job categories do people searching Customer Manager jobs in Bothell, WA look for? The top searched job categories for Customer Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Customer Manager jobs? Cities near Bothell, WA with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Bothell, WA as of May 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $73,895 per year, or $35.5 per hour.
Customer Success Manager - 1st Shift

Customer Success Manager - 1st Shift

GXO Logistics

Everett, WA • On-site

$67.34K - $101.01K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

GXO Logistics rating

7.0

Company rating: 7.0 out of 10

Based on 225 frontline employees who took The Breakroom Quiz

198th of 336 rated logistics

Job description

Logistics at full potential.
At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
1st Shift, Monday - Friday, 8:00am - 4:30pm
We are looking for a dedicated professional with experience managing account relationships that achieve positive results. As the Customer Success Manager, you will be the critical link between GXO and its customers and carriers. You will support the day-to-day account relationship activities that can range from tactical to strategic to ensure positive outcomes for both GXO and our customers. We'll count on your positive attitude and professionalism to foster a strong and successful client relationship. If you're ready to take your career to the next level, we have the opportunity for you to grow!
Pay, benefits and more.
The annual salary range for this role is $67,337- $101,006. GXO, in good faith, believes this is the range of compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Washington. This rate may be modified in the future. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and other benefits to eligible employees. You can apply for this role by clicking on the Apply now button at the bottom of this posting (or through the Employee Job Hub if you are a current GXO employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
What you'll do on a typical day:
  • Handle relationships with domestic and international customers
  • Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
  • Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
  • Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
  • Audit QMS documents
  • Participate in managing quality systems and continuously improving processes within the facility
  • Contribute to quarterly business reviews and presentations
What you need to succeed at GXO:
At a minimum, you'll need:
  • Bachelor's degree in related field or equivalent related work or military experience
  • 1 year of experience in supply chain management
  • Advanced to expert skills with Microsoft Office (Excel)
  • Government program requirements and federal law require U.S. person status
It'd be great if you also have:
  • 3 years of experience in manufacturing planning
  • Experience with multiple ERP and MRP systems (Oracle/SAP preferred)
  • Experience working in an aerospace environment
  • Solid problem-solving skills

We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

What GXO Logistics employees say

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About GXO Logistics

Sourced by ZipRecruiter

GXO Logistics, located in Greenwich, CT, US, is a global leader in the logistics industry. Specializing in innovative supply chain management, it operates across various sectors including e-commerce, food and beverage, technology, and retail. The company has cemented a notable reputation for providing top-notch outsourcing solutions that equip businesses to respond to market changes quickly and efficiently. Originally part of XPO Logistics, GXO, officially separated and spun off as a unique corporation in 2021, taking with it decades of expertise and a robust client roster. Their mission is to propel businesses forward with cutting-edge logistics and transportation solutions while adhering to their core values of safety always, customer-centric, and inclusive.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Greenwich, CT, US

Year founded

2021

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