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Customer Manager Jobs in Bothell, WA (NOW HIRING)

MODERN AVIATION INC

Manager, Customer Service

Seattle, WA · On-site

$80K - $95K/yr

The Customer Service Manager is responsible for the day-to-day leadership, safety, service quality, and operational effectiveness of the FBO Customer Service Team. This role works closely with the ...

Brilliant Earth

Customer Experience Manager

Seattle, WA · On-site

$70K - $92K/yr

Customer Experience Manager - Seattle, WA We are seeking a motivated and dynamic Customer Experience Manager with strong business acumen to lead our team in achieving and exceeding sales goals. This ...

MODERN AVIATION INC

Manager, Customer Service

Seattle, WA · On-site

$80K - $95K/yr

The Customer Service Manager is responsible for the daytoday leadership, safety, service quality, and operational effectiveness of the FBO Customer Service Team. This role works closely with the ...

Brilliant Earth

Customer Experience Manager

Seattle, WA

$70K - $92K/yr

Customer Experience Manager - Seattle, WA We are seeking a motivated and dynamic Customer Experience Manager with strong business acumen to lead our team in achieving and exceeding sales goals. This ...

Magnify

Customer RevOps Manager

Seattle, WA

$120K - $150K/yr

As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This ...

Michaels Stores

Customer Experience Manager

Tukwila, WA · On-site

$22.75 - $25.60/hr

Store - SEA-TUKWILA, WA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store ...

LogicGate

Manager, Customer Success

Seattle, WA · On-site

Manager, Customer Success Remote / Chicago, IL or Seattle, WA (Hybrid) LogicGate ® is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises ...

Targeted Talent

Customer Success Manager

Seattle, WA · Remote

Configure and customize new SchedulePro and ScheduleFlex customer instances, as well as understand and configure interfaces to third-party applications * Manage changes to requested solutions ...

PitchBook

Customer Success Manager

Seattle, WA · On-site

Customer Success Manager Seattle, Washington, United States At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out ...

Azul

Customer Success Manager

Seattle, WA

$165K - $180K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our ...

Magnify

Customer RevOps Manager

Seattle, WA · On-site +1

$120K - $150K/yr

As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This ...

PitchBook Data

Customer Success Manager

Seattle, WA · On-site

$105K/yr

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and ...

Avante Inc

Customer Success Manager

Seattle, WA · On-site

Customer Success Manager At Avante, we're changing the way benefits are managed. We're an AI-native benefits intelligence platform built to turn benefits complexity into clarity. For employees, our ...

PitchBook Data

Customer Success Manager

Seattle, WA · On-site

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and ...

Magnify

Customer RevOps Manager

Seattle, WA

As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This ...

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Showing results 1-20

All JobsCustomer Manager JobsCustomer Manager Jobs in Bothell, WA

Customer Manager information

See Bothell, WA salary details

$37.4K

$74.9K

$121.2K

How much do customer manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for customer manager in Bothell, WA is $74,883.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $88,400.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Customer Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in sales or client relations, and often a leadership role within a large organization. High-paying roles in this field may also involve bonuses, commissions, or profit-sharing arrangements. Such compensation levels are more common in industries like finance, technology, or executive management, rather than standard customer service positions.

What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by Customer Managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What jobs pay $2000 a day?

High-paying jobs that can pay around $2000 a day typically include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and successful entrepreneurs. These positions often require extensive experience, advanced skills, certifications, or ownership of a business, and may involve long hours or high responsibility levels.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What does a Customer Manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What is the role of a customer manager?

A customer manager is responsible for maintaining and improving relationships with clients, ensuring their needs are met, and resolving issues to promote customer satisfaction and loyalty. They often coordinate with sales, support, and marketing teams, and may use customer relationship management (CRM) tools to track interactions and feedback.

What job makes $10,000 a month without a degree?

A Customer Manager can potentially earn $10,000 a month through commissions, bonuses, and high-level client accounts, especially in industries like sales or account management. Success in this role often depends on strong communication skills, experience, and performance, rather than formal education requirements.
What are the most commonly searched types of Customer jobs in Bothell, WA? The most popular types of Customer jobs in Bothell, WA are:
What job categories do people searching Customer Manager jobs in Bothell, WA look for? The top searched job categories for Customer Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Customer Manager jobs? Cities near Bothell, WA with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Bothell, WA as of June 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $74,883 per year, or $36 per hour.
Manager, Customer Service

Manager, Customer Service

MODERN AVIATION INC

Seattle, WA • On-site

$80K - $95K/yr

Full-time

Posted 24 days ago

Modern Aviation rating

5.3

Company rating: 5.3 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

42nd of 53 rated aviation services

Job description

The Customer Service Manager is responsible for the day-to-day leadership, safety, service quality, and operational effectiveness of the FBO Customer Service Team. This role works closely with the General Manager and Line Service leadership to ensure a seamless customer experience while maintaining high standards for safety, professionalism, and customer satisfaction.
Customer Service Operations & Service Delivery
  • Lead daily customer service activities to ensure consistent, professional, and timely service delivery
  • Serve as an active, visible leader during operations, including handling service recovery when necessary
  • Conduct shift briefings to align CSRs and supervisors on daily priorities, safety topics, and service expectations
  • Meet, greet, and assist customers with hotel accommodations, ground transportation, catering, and special service requests
  • Ensure adherence to company standards related to customer service, safety, and security
  • Support efforts to improve external customer satisfaction scores, including third-party surveys and feedback tools

Team Leadership, Staffing & Development
  • Directly supervise Customer Service Representatives (CSRs) and Customer Service Supervisors
  • Recruit, interview, and support the hiring of new Customer Service team members
  • Ensure initial and recurrent training is completed and properly documented
  • Develop and manage CSR schedules; recommend staffing levels based on operational demand
  • Conduct performance reviews; provide coaching, feedback, and corrective action as needed
  • Promote employee engagement and accountability to support customer loyalty and retention

Safety, Compliance & Quality
  • Reinforce a strong safety culture through daily observations, audits, and routine communication
  • Ensure consistent use of the Baldwin Safety Management System (SMS)
  • Participate in monthly service and safety meetings and support required training initiatives
  • Ensure customer service procedures are understood, followed, and updated as needed
  • Partner with leadership to support compliance with airport, company, and regulatory requirements

Customer Relations & Business Support
  • Build and maintain positive relationships with customers, tenants, and business partners
  • Seek customer feedback through surveys and direct interaction, promoting continuous improvement
  • Support customer retention and new business development by identifying service opportunities
  • Perform additional duties as assigned by the General Manager

  • Bachelor's degree from a four-year college or university or five (5) years of related experience/training, or an equivalent combination of education and experience
  • Aviation experience
  • Demonstrated organizational and people-leadership skills
  • Strong customer service and relationship-management experience
  • Proficiency with Microsoft Office and standard business systems
  • Strong verbal, written, and interpersonal communication skills
  • Valid driver's license

Working conditions and physical demands for this role -
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and printers.
Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not construed to be an exhaustive list of responsibilities, duties, and skills required of personnel. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Predictive Index Assessment -
Please click on the link below to complete a behavioral assessment. This step is required.
https://assessment.predictiveindex.com/bo/804D/CustomerServiceManager_Aug2025_19150
Modern Aviation's Pay Range -
$80,000- $95,000 + bonus + benefits.
The Modern Aviation pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, or other laws.
Equal Employment Opportunity -
Modern Aviation is committed to providing equal employment opportunities to all qualified applicants and employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other status protected by applicable federal, state, or local laws. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the role.
Applicants must be legally authorized to work in the United States for any employer. Modern Aviation is unable to sponsor or assume sponsorship of an employment visa.
If you require accommodations during the interview process or have questions, please contact careers@modern-aviation.com.

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