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Customer Logistics Manager Jobs in Bothell, WA (NOW HIRING)

TikTok

TikTok Shop - Logistics Solution Manager

Seattle, WA · On-site

$151K - $258K/yr

... customer experience. - Establish SOPs, process maps, escalation paths, and operating dashboards for each stage of the logistics flow. - Design, monitor, and continuously refine SLAs across pickup ...

TikTok

TikTok Shop - Logistics Solution Manager

Seattle, WA · On-site

$115K - $198K/yr

... customer experience. - Establish SOPs, process maps, escalation paths, and operating dashboards for each stage of the logistics flow. - Design, monitor, and continuously refine SLAs across pickup ...

Accenture

ODM Material Manager 6478266

Seattle, WA · On-site

$73 - $92/hr

Strong cross functional coordination skills required, this role interfaces daily with commodity managers, NPI teams, logistics, PO management and engineering to resolve constraints. * Ability to ...

TikTok

TikTok Shop - Logistics Strategy Manager

Seattle, WA · On-site

$151K - $258K/yr

... unique customer experience via TikTok. With more than 1 billion loyal users globally, we believe ... Responsibilities - Developed and execute logistics operation solutions for TikTok Shop merchants in ...

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All JobsCustomer Logistics JobsCustomer Logistics Manager JobsCustomer Logistics Manager Jobs in Bothell, WA

Customer Logistics Manager information

See Bothell, WA salary details

$38K

$88.4K

$135.3K

How much do customer logistics manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer logistics manager in Bothell, WA is $88,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $131,400.00 per year, depending on experience, location, and employer.

What is a customer logistics manager?

A Customer Logistics Manager is responsible for overseeing the efficient movement, storage, and distribution of goods to meet customer requirements. They act as a liaison between the company and its clients, ensuring that products are delivered on time and in good condition. Their duties often include managing logistics teams, optimizing supply chain operations, resolving delivery issues, and working to improve customer satisfaction. Customer Logistics Managers play a crucial role in coordinating with vendors, transportation providers, and internal departments to ensure seamless logistics operations.

What are the key skills and qualifications needed to thrive as a customer logistics manager?

To excel as a Customer Logistics Manager, you need expertise in supply chain management, logistics operations, and inventory control, usually supported by a relevant bachelor’s degree. Familiarity with ERP systems like SAP, transportation management software, and certifications such as APICS or CSCMP are commonly required. Strong problem-solving abilities, leadership, and effective communication skills set top performers apart in this role. These competencies ensure efficient logistics operations, high customer satisfaction, and smooth coordination across teams and partners.

What are some typical challenges a customer logistics manager faces when coordinating between clients and internal teams?

A Customer Logistics Manager often navigates challenges such as balancing client expectations with operational capabilities, managing last-minute changes in delivery schedules, and ensuring clear communication across departments like warehousing, transportation, and sales. They must be adept at problem-solving and proactive in addressing bottlenecks to maintain service levels. Building strong relationships with both customers and internal teams is key to resolving issues quickly and ensuring seamless logistics operations.

What is the difference between Customer Logistics Manager vs Supply Chain Coordinator?

AspectCustomer Logistics ManagerSupply Chain Coordinator
CredentialsLogistics or supply chain certifications, relevant experienceLogistics or supply chain certifications, entry-level experience
Work EnvironmentCustomer service focus, logistics departments, distribution centersSupply chain departments, warehouses, procurement teams
Employer & Industry UsageRetail, manufacturing, distribution companiesManufacturing, retail, logistics firms
Search & Comparison IntentUnderstanding roles related to customer logistics managementExploring roles in supply chain coordination

The main difference is that a Customer Logistics Manager oversees customer-focused logistics operations, ensuring timely delivery and customer satisfaction. A Supply Chain Coordinator supports broader supply chain activities, including procurement and inventory management. Both roles require logistics knowledge and certifications but differ in scope and focus.

Is a customer logistics manager a stressful job?

A customer logistics manager oversees supply chain operations and customer service, which can involve managing tight deadlines, coordinating with multiple departments, and handling unexpected issues. The role can be stressful during peak periods or when resolving delivery delays, but effective planning and communication skills help manage workload and reduce stress. Overall, stress levels vary based on company size, industry, and individual workload management.

What is the average salary of a customer logistics manager in the US?

The average salary for a customer logistics manager in the US is approximately $70,000 to $85,000 per year, depending on experience, location, and industry. Professionals in this role often require skills in supply chain management, inventory control, and logistics software. Salaries can vary based on company size and certifications such as APICS or CSCP.

What job categories do people searching Customer Logistics Manager jobs in Bothell, WA look for?

The top searched job categories for Customer Logistics Manager jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Customer Logistics Manager jobs?

Cities near Bothell, WA with the most Customer Logistics Manager job openings:

Customer Logistics Manager jobs near you
Infographic showing various Customer Logistics Manager job openings in Bothell, WA as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 89% In-person, 8% Hybrid, and 3% Remote job distribution, with an average salary of $88,408 per year, or $42.5 per hour.

Sea Logistics Customer Care Manager, Key Accounts

Renton, WA • On-site

Kuehne+Nagel
See more jobs at Kuehne+Nagelexternal

$85K - $90K/yr

Full-time

Medical, Retirement

Posted 21 days ago

Job description

Sea Logistics Customer Care Manager, Key Accounts
It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
How you create impact
As a Sea Logistics Customer Care Manager, Key Accounts, you will be responsible for delivering a best-in-class customer experience for our strategic customers. By combining proactive account management, customer advocacy, and operational expertise, you will build strong partnerships, ensure seamless logistics execution, and drive solutions that support customer success and business growth.
  • Own and nurture post-sale customer relationships, serving as a trusted advisor and strategic partner to drive long-term customer success.
  • Act as the primary point of contact for assigned key accounts, fostering strong partnerships through proactive communication and relationship management.
  • Lead regular customer engagements, including business reviews, performance updates, and strategic planning sessions, to strengthen collaboration and ensure alignment with customer objectives.
  • Monitor account performance and market trends to identify growth opportunities, mitigate risks, and enhance customer value.
  • Partner with Sales teams to drive cross-selling and upselling initiatives across Kuehne+Nagel's service portfolio.
  • Support commercial activities, including RFQs, pricing strategies, and customized service solutions that align with customer needs and business goals.
  • Collaborate closely with cross-functional teams, including Operations, Sales, Trade Management, and Customer Care Locations, to ensure consistent service excellence and operational performance.
  • Lead the onboarding and implementation of new customer accounts, overseeing operational setup, stakeholder alignment, and hyper-care support to ensure a seamless transition.
  • Maintain and manage customer-specific SOPs, rate structures, and system configurations to ensure accuracy, compliance, and operational efficiency.
  • Proactively identify, address, and resolve service challenges, conducting root cause analysis and implementing sustainable corrective actions.
  • Manage claims processes for assigned accounts, coordinating with relevant stakeholders to ensure timely and effective resolution.
  • Partner with carriers, vendors, and internal teams to anticipate and mitigate potential service disruptions.
  • Monitor key performance indicators (KPIs), service level agreements (SLAs), and financial metrics to ensure contractual commitments and business objectives are achieved.
  • Analyze customer performance data and leverage insights to drive operational improvements and enhance the customer experience.
  • Champion continuous improvement initiatives that optimize processes, increase efficiency, and support customers' evolving supply chain strategies.

What we would like you to bring
  • 5+ years of experience in Sea Logistics, Freight Forwarding, Supply Chain, Logistics, or a related field, with a strong understanding of end-to-end ocean freight processes.
  • Proven experience in a customer-facing role, managing key accounts and building strong client relationships.
  • Bachelor's degree in Supply Chain Management, Logistics, Business, or a related discipline preferred.
  • Demonstrated ability to work independently, manage multiple priorities, and adapt in a fast-paced, customer-driven environment.
  • Strong communication, stakeholder management, and relationship-building skills, with a proactive, solutions-oriented approach.
  • Ability to collaborate effectively across global teams, time zones, and organizational levels.
  • Proficiency in Microsoft Office Suite (particularly Excel and PowerPoint), and familiarity with EDI/API integrations.
  • Experience with, or a strong willingness to learn, Business Intelligence (BI) reporting tools and Tableau, leveraging data and analytics to support customer insights and decision-making.
  • Strong analytical and problem-solving skills, with the ability to identify opportunities for process improvement and service enhancement.
  • Customer-centric mindset with a commitment to delivering exceptional service and driving long-term customer success.

What's in it for you
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $85,000 and $90,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-TD1
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

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