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Customer Manager Jobs in Baton Rouge, LA (NOW HIRING)

GXO Logistics

Customer Service Rep II

Plaquemine, LA · On-site

$15.75 - $21.50/hr

We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and ...

New

GXO Logistics

Customer Service Rep II

Plaquemine, LA · On-site

$15.75 - $21.50/hr

We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and ...

New

XL Parts LLC

Store Manager

Baton Rouge, LA

Store Manager Reports To: District Manager Direct Reports: Yes Status: Full-Time Salaried Division ... Assemble and fill customer orders to be delivered within a 45minute window * Inventory and cycle ...

Chick-fil-A

Customer Service

Baton Rouge, LA

$10 - $15/hr

Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large ...

Chick-fil-A

Customer Service

Baton Rouge, LA · On-site

$10 - $15/hr

Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large ...

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Showing results 21-40

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Baton Rouge, LA

Customer Manager information

See Baton Rouge, LA salary details

$31.2K

$62.6K

$101.3K

How much do customer manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer manager in Baton Rouge, LA is $62,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $73,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.
What are the most commonly searched types of Customer jobs in Baton Rouge, LA? The most popular types of Customer jobs in Baton Rouge, LA are:
What are popular job titles related to Customer Manager jobs in Baton Rouge, LA? For Customer Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Baton Rouge, LA look for? The top searched job categories for Customer Manager jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Customer Manager jobs? Cities near Baton Rouge, LA with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $62,593 per year, or $30.1 per hour.

Customer Service Rep II

GXO Logistics

Plaquemine, LA • On-site

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

GXO Logistics rating

7.2

Company rating: 7.2 out of 10

Based on 238 frontline employees who took The Breakroom Quiz

184th of 360 rated logistics

Job description

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

ROTATING 4ON / 4OFF 5AM - 5PM INCLUDING WEEKENDS AND HOLIDAYS; includes some overtime as needed

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.


What you’ll do on a typical day:


• Check in drivers and direct them appropriately to facilitate timely loading/unloading
• Generate Shipping and Receiving documents.
• Data entry in multiple systems applications.
• Process customer orders.
• Schedule appointment times with carriers.
• Inventory reconciliation.
• Filing
• Run daily reports
• Respond to emails timely
• Coordinate with warehouse supervision to effectively complete shift activities.
• Work as a team with co-workers to complete daily workload and hand off to night shift.

What you need to succeed at GXO:

At a minimum, you’ll need:


• Intermediate to advanced skills with Microsoft Office programs such as Outlook, Excel, Access Database.

• 5 + years of office experience with heavy data entry responsibilities such as alpha-numeric data entry and 10key.
• Strong customer service skills to interact with drivers face to face as well as phone communications and use of proper grammar in email communications.
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while maintaining high level of accuracy 

We engineer faster, smarter, leaner supply chains

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.


GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. 

What GXO Logistics employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

GXO Logistics logo

About GXO Logistics

Sourced by ZipRecruiter

GXO Logistics, located in Greenwich, CT, US, is a global leader in the logistics industry. Specializing in innovative supply chain management, it operates across various sectors including e-commerce, food and beverage, technology, and retail. The company has cemented a notable reputation for providing top-notch outsourcing solutions that equip businesses to respond to market changes quickly and efficiently. Originally part of XPO Logistics, GXO, officially separated and spun off as a unique corporation in 2021, taking with it decades of expertise and a robust client roster. Their mission is to propel businesses forward with cutting-edge logistics and transportation solutions while adhering to their core values of safety always, customer-centric, and inclusive.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Greenwich, CT, US

Year founded

2021

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