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Customer Manager Jobs in Baton Rouge, LA (NOW HIRING)

Gallagher

Client Manager

Baton Rouge, LA · On-site

Manage day-to-day work across routine and moderately complex client accounts. * Keep service on track, bring in the right resources for client's needs, and look for ways to protect existing business ...

Gallagher

Client Manager

Baton Rouge, LA · On-site

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color ...

Ryder

Customer Development Manager

Baton Rouge, LA · Hybrid

$100K - $110K/yr

As a Customer Development Manager, you will be responsible for a book of business spanning approximately 110 accounts and $15 million in revenue - with the full support of one of the most recognized ...

iCIMS

Customer Success Manager

Baton Rouge, LA · On-site

$70K - $80K/yr

Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...

Vantage Recruiting

CRM Manager

Baton Rouge, LA

... Manager is responsible for day-to-day administration, data quality, user support, reporting, and continuous improvement of the CRM platform. This role collaborates with business development ...

EDB

Principal Customer Success Manager

Baton Rouge, LA · On-site

EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and ...

GXO

Customer Service Rep II

Plaquemine, LA · On-site

$15.75 - $21.50/hr

We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and ...

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Customer Manager information

See Baton Rouge, LA salary details

$31.2K

$62.6K

$101.3K

How much do customer manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer manager in Baton Rouge, LA is $62,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $73,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.
What are the most commonly searched types of Customer jobs in Baton Rouge, LA? The most popular types of Customer jobs in Baton Rouge, LA are:
What are popular job titles related to Customer Manager jobs in Baton Rouge, LA? For Customer Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Baton Rouge, LA look for? The top searched job categories for Customer Manager jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Customer Manager jobs? Cities near Baton Rouge, LA with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $62,593 per year, or $30.1 per hour.

Client Manager

Gallagher

Baton Rouge, LA • On-site

Full-time

Re-posted 19 days ago

Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

200th of 304 rated insurance

Job description

Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 

How you'll make an impact
  • Be the steady point of contact for an assigned group of small business clients.
  • Manage day-to-day work across routine and moderately complex client accounts.
  • Keep service on track, bring in the right resources for client's needs, and look for ways to protect existing business while opening the door to more coverage and services.
  • Help grow trusted relationships with existing clients.

About You

Required:

  • Bachelor's degree and 3 or more years client coordination and/or claims management experience

OR

  • High School degree with 8 or more years client coordination and/or claims management experience.
  • License required.
  • Able and willing to travel approximately 25% of the time.

Preferred:

  • Experience in account management, client service, insurance, or another relationship-led role.
  • Ability to manage multiple client accounts and keep follow-up organized.
  • Ability to explain coverage, service, and next steps in simple, clear words.


Behaviors:

  • Excellent verbal and written communication skills.
  • Able to quickly determine critical issues.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required:

  • Bachelor's degree and 3 or more years client coordination and/or claims management experience

OR

  • High School degree with 8 or more years client coordination and/or claims management experience.
  • License required.
  • Able and willing to travel approximately 25% of the time.

Preferred:

  • Experience in account management, client service, insurance, or another relationship-led role.
  • Ability to manage multiple client accounts and keep follow-up organized.
  • Ability to explain coverage, service, and next steps in simple, clear words.


Behaviors:

  • Excellent verbal and written communication skills.
  • Able to quickly determine critical issues.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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