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Customer Manager Jobs in Quebec (NOW HIRING)

Zimmer Biomet G.K.

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a ...

New

RONA+

Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a ...

RONA+

Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a ...

CDK

Customer Success Manager - Canada

Quebec, QC · On-site

The customer success manager will also be responsible for identifying and nurturing additional revenue opportunities in partnership with sales. Responsibilities * Follow all CDK Global policies and ...

Vosker

Specialist, CRM

Montreal, QC · On-site +1

Manage and monitor the campaign schedule to ensure a seamless, consistent, and balanced customer experience. * Contribute to the continuous optimization of CRM strategies based on observed ...

Vosker

Spécialiste, CRM

Montreal, QC · On-site

Contribuer à l'optimisation continue des stratégies CRM à partir des performances observées (taux d'ouverture, clics, conversions, engagement). * Créer, exécuter et maintenir des campagnes SMS ...

Ubisoft

CRM Operations Specialist

Montreal, QC · On-site

Within the Customer Relationship Management (CRM) department, and more especially within the Operations team, you will be in permanent contact with the brand and other teams for the deployment of ...

Taurus

Managing client concerns with professionalism and confidence * Supporting occupancy and revenue ... Strong in customer service and conflict resolution * Detail-oriented and organized * Professional ...

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All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Quebec

Customer Manager information

See Quebec salary details

$36.5K

$69K

$97K

How much do customer manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer manager in Quebec is $69,022.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $86,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.
What are the most commonly searched types of Customer jobs in Quebec? The most popular types of Customer jobs in Quebec are:
What are popular job titles related to Customer Manager jobs in Quebec? For Customer Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Quebec look for? The top searched job categories for Customer Manager jobs in Quebec are:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Quebec as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $69,022 per year, or $33.2 per hour.

Customer Service Senior Manager / Manager

Zimmer Biomet G.K.

Other

Posted 3 days ago

New

Job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.


Long Description


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AS400

Must
SAPOracleAS400

Want

Must
SAP

Want
SAP


EOE/M/F/Vet/Disability

Employment Type: OTHER

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