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Customer Manager Jobs in California (NOW HIRING)

Baidu USA

Client Manager

Mountain View, CA · On-site

$30 - $45/hr

Client Account Manager (contractor) Job Location: Mountain View, CA Job Type: Contractor, Onsite ... Customer Focus - Prioritize understanding and exceeding partner needs to build strong, lasting ...

Firm Media Inc

Be Seen First

Client Manager

Ontario, CA · On-site

$28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We expect Client Managers to be reliable professionals able to achieve a balance between customer orientation and a results-driven approach. RESPONSIBILITIES * Client Engagement : Serve as the main ...

Oliver Wyman

Client Manager

Aliso Viejo, CA · On-site

$56K - $120K/yr

  • Medical

  • Retirement

Client Managers may occasionally perform in the capacity of a Client Executive Service for ... Develop analytical, customer service and communication skills needed to perform as a Client ...

WTW inc.

Client Manager

Sacramento, CA · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Excellent customer service skills, professionalism, and tact. * Ability to be resourceful, take ... Independently manage accounts and support complex accounts with guidance from client lead Required ...

Mercer France

Client Manager

Aliso Viejo, CA · On-site

$56K - $120K/yr

  • Medical

  • Retirement

Client Managers may occasionally perform in the capacity of a Client Executive Service for ... Develop analytical, customer service and communication skills needed to perform as a Client ...

Marsh & McLennan

Client Manager

Aliso Viejo, CA · On-site

$56K - $120K/yr

  • Medical

  • Retirement

Client Managers may occasionally perform in the capacity of a Client Executive Service for ... Develop analytical, customer service and communication skills needed to perform as a Client ...

City National Bank

Client Manager

Los Angeles, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CLIENT MANAGER WHAT IS THE OPPORTUNITY? Is primary point of contact and service provider for existing and newly developed relationships. Retains and grows client relationships through high touch ...

IMA Financial Group

Client Manager

Pasadena, CA · On-site

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Manager The Client Manager oversees a dedicated book of business comprised primarily of lower-complexity clients, delivering consistent service and lifecycle support. This role serves as a ...

City National Bank

Client Manager

Los Angeles, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CLIENT MANAGER WHAT IS THE OPPORTUNITY? Is primary point of contact and service provider for existing and newly developed relationships. Retains and grows client relationships through high touch ...

IMA Financial Group

Client Manager

Anaheim, CA · On-site

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Manager The Client Manager oversees a dedicated book of business comprised primarily of lower-complexity clients, delivering consistent service and lifecycle support. This role serves as a ...

IMA Financial Group

Client Manager

Anaheim, CA · On-site

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Manager oversees a dedicated book of business comprised primarily of lower-complexity clients, delivering consistent service and lifecycle support. This role serves as a primary point of ...

Marsh McLennan

Client Manager

Walnut Creek, CA · On-site

  • Medical

  • Retirement

Develop analytical, customer service and communication skills needed to perform as a Client Executive. * Manage the book with minimal supervision from the Client Executive to include tracking renewal ...

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Showing results 41-60

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in California

Customer Manager information

See California salary details

$32.6K

$65.2K

$105.6K

How much do customer manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer manager in California is $65,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $77,000.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in California?

The most popular types of Customer jobs in California are:

What are popular job titles related to Customer Manager jobs in California?

For Customer Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in California look for?

The top searched job categories for Customer Manager jobs in California are:

What cities in California are hiring for Customer Manager jobs?

Cities in California with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in California as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $65,237 per year, or $31.4 per hour.

Client Manager

Baidu USA

Mountain View, CA • On-site

$30 - $45/hr

Full-time

Re-posted 20 days ago

Job description

Job Title: Client Account Manager (contractor)
Job Location: Mountain View, CA
Job Type: Contractor, Onsite, Monday - Friday
About the Role
We are seeking a highly motivated and results-driven Client Account Manager to join our team as a contractor in the fast-paced and dynamic ad tech industry. As a Client Account Manager - publisher side, you will be responsible for managing and growing relationships with our clients, which may include advertisers, publishers, agencies, or other stakeholders. Your primary focus will be to ensure client satisfaction, drive revenue growth, and maximize the value of our advertising technology solutions.
Key Responsibilities
Client Relationship Management:
  • Serve as the main point of contact for assigned clients, building and maintaining strong relationships.
  • Understand clients' business objectives, challenges, and needs to effectively position our ad tech solutions.
  • Conduct regular check-ins, meetings, and business reviews to ensure client satisfaction and identify growth opportunities.
  • Collaborate with cross-functional teams, such as sales, operations, and product, to deliver exceptional service and support to clients.

Account Growth and Revenue Generation:
  • Identify opportunities to expand existing client accounts by upselling additional products or services.
  • Collaborate with the sales team to support new business development efforts, including preparing proposals, presentations, and conducting product demonstrations.
  • Proactively identify and pursue opportunities for revenue growth within the assigned client portfolio.
  • Analyze client performance data and metrics to identify areas for improvement and optimization.

Campaign Management and Optimization:
  • Work closely with clients to understand their advertising campaigns' goals, target audience, and success metrics.
  • Oversee the end-to-end campaign management process, including campaign setup, launch, optimization, and reporting.
  • Monitor campaign performance, identify issues or trends, and make data-driven recommendations to improve results.
  • Collaborate with internal teams to ensure seamless execution of campaigns, resolve technical issues, and troubleshoot any operational challenges.

Industry Knowledge and Market Insights:
  • Stay updated on industry trends, market dynamics, and emerging technologies in the ad tech industry.
  • Develop a deep understanding of our ad tech solutions, features, and capabilities to effectively communicate their value to clients.
  • Share market insights, best practices, and industry trends with clients to position yourself as a trusted advisor.

Qualifications
  • Bachelor's degree in a relevant field (Marketing, Business, or related discipline) or equivalent work experience.
  • 0-2 years of experience as an Account Manager or similar client-facing role in the ad tech industry.
  • Solid understanding of the digital advertising ecosystem
  • Strong communication, negotiation, and relationship-building skills.
  • Analytical mindset with the ability to interpret data, identify trends, and provide actionable insights.
  • Strong organizational and time management skills
  • Ability to work on-site 5 days a week in our Mountain View office

Culture Fit
  • Integrity - Act ethically and transparently, even when no one is watching.
  • Customer Focus - Prioritize understanding and exceeding partner needs to build strong, lasting relationships.
  • Business Expertise - Continuously deepen your knowledge of programmatic advertising to deliver high-quality, impactful solutions.
  • Results Driven - Consistently pursue meaningful outcomes, exceed goals, and push the business forward.

This is an excellent opportunity for an ambitious and driven individual to take their career to the next level and build a long-term career in the digital advertising space.
Hourly rate range: $30-$45 DOE, negotiable

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