ZipRecruiter

Log In

1

Customer Manager Jobs in California (NOW HIRING)

Recruitics

Client Manager

Lafayette, CA

OVERVIEW We are seeking a strategic, consultative Sr. Client Manager to help enterprise customers maximize the value of the Recruitics Talent Intelligence & Acquisition Platform. This role combines ...

Recruitics UK

Client Manager

Lafayette, CA

OVERVIEW We are seeking a strategic, consultative Sr. Client Manager to help enterprise customers maximize the value of the Recruitics Talent Intelligence & Acquisition Platform. This role combines ...

Marsh LLC

Client Manager

Walnut Creek, CA · On-site

Develop analytical, customer service and communication skills needed to perform as a Client Executive. * Manage the book with minimal supervision from the Client Executive to include tracking renewal ...

Willis Towers Watson

Client Manager

Sacramento, CA · On-site

$90K - $115K/yr

Manage client project plans and lead client calls. * Assist with client meeting deliverables and ... Excellent customer service skills, professionalism, and tact. * Ability to be resourceful, take ...

Mercer France

Client Manager

Walnut Creek, CA · On-site

Develop analytical, customer service and communication skills needed to perform as a Client Executive. * Manage the book with minimal supervision from the Client Executive to include tracking renewal ...

WTW inc.

Client Manager

San Francisco, CA · On-site

$90K - $115K/yr

Manage client project plans and lead client calls. * Assist with client meeting deliverables and ... Excellent customer service skills, professionalism, and tact. * Ability to be resourceful, take ...

Recruitics

Client Manager

Lafayette, CA · On-site

OVERVIEW We are seeking a strategic, consultative Sr. Client Manager to help enterprise customers maximize the value of the Recruitics Talent Intelligence & Acquisition Platform. This role combines ...

Recruitics Careers

Client Manager

Lafayette, CA · On-site

OVERVIEW We are seeking a strategic, consultative Sr. Client Manager to help enterprise customers maximize the value of the Recruitics Talent Intelligence & Acquisition Platform. This role combines ...

recruitics

Client Manager

Lafayette, CA · On-site

$50K - $80K/yr

OVERVIEW We are seeking a strategic, consultative Sr. Client Manager to help enterprise customers maximize the value of the Recruitics Talent Intelligence & Acquisition Platform. This role combines ...

Marsh LLC

Client Manager

Aliso Viejo, CA · On-site

$56K - $120K/yr

Client Managers may occasionally perform in the capacity of a Client Executive Service for ... Develop analytical, customer service and communication skills needed to perform as a Client ...

Baidu

Client Manager

Mountain View, CA · On-site

$30 - $45/hr

Client Account Manager Mountain View, CA Job Type: Contractor, Onsite, Monday - Friday About the ... Customer Focus - Prioritize understanding and exceeding partner needs to build strong, lasting ...

New

Marsh McLennan

Client Manager

Walnut Creek, CA · On-site

Develop analytical, customer service and communication skills needed to perform as a Client Executive. * Manage the book with minimal supervision from the Client Executive to include tracking renewal ...

Recruitics

Client Manager

Lafayette, CA · On-site

OVERVIEW We are seeking a strategic, consultative Sr. Client Manager to help enterprise customers maximize the value of the Recruitics Talent Intelligence & Acquisition Platform. This role combines ...

Oliver Wyman

Client Manager

Walnut Creek, CA · On-site

Develop analytical, customer service and communication skills needed to perform as a Client Executive. * Manage the book with minimal supervision from the Client Executive to include tracking renewal ...

Willis Towers Watson

Client Manager

San Francisco, CA · On-site

$90K - $115K/yr

Manage client project plans and lead client calls. * Assist with client meeting deliverables and ... Excellent customer service skills, professionalism, and tact. * Ability to be resourceful, take ...

previous pagenext page

Showing results 21-40

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in California

Customer Manager information

See California salary details

$32.6K

$65.2K

$105.6K

How much do customer manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer manager in California is $65,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $77,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.
What are the most commonly searched types of Customer jobs in California? The most popular types of Customer jobs in California are:
What are popular job titles related to Customer Manager jobs in California? For Customer Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in California look for? The top searched job categories for Customer Manager jobs in California are:
What cities in California are hiring for Customer Manager jobs? Cities in California with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in California as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $65,237 per year, or $31.4 per hour.

Supervisor, Customer Support

Sutter Health

San Francisco, CA

$101K - $152K/yr

Full-time

Posted 8 days ago

Sutter Health rating

8.2

Company rating: 8.2 out of 10

Based on 326 frontline employees who took The Breakroom Quiz

55th of 887 rated healthcare providers

Job description

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Bay

Position Overview:

The CS Supervisor is responsible for day-to-day oversight of the Sutter Sync Customer Support team while also functioning as a working supervisor who actively handles patient calls on a daily basis. This role ensures consistent workflow execution, timely patient support, effective team coaching, and clear escalation pathways. Is responsible for planning, organizing, staffing, monitoring, coordinating, integrating, standardizing, assessing and improving the day-to-day operations in the assigned areas. The supervisor serves as the first point of contact for dissatisfied patient escalations, helping resolve concerns in real time while monitoring workload, quality, and staffing capacity so the team can support current demand, proactive outreach, and continued program growth.

Job Description:

****Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.****


EDUCATION:

  • HS Diploma or General Education Diploma (GED)


TYPICAL EXPERIENCE:

  • 5 years recent relevant experience

PREFERRED EXPERIENCE:

  • Healthcare customer support, contact center, patient access, or virtual care team supervision.

  • Experience as a working supervisor supporting frontline calls, escalations, coaching, and workload balancing.

  • Experience using Genesys or a similar contact center platform to monitor queue activity, agent performance, call volume, and service levels.

  • Experience using Epic, including CRM, In Basket, patient chart review, documentation, and routing workflows.

  • Experience monitoring call, CRM, and In Basket volume to support timely follow-up and staffing decisions.

  • Experience with call quality review, patient escalation resolution, staff coaching, workflow standardization, and process improvement.


SKILLS AND KNOWLEDGE:

  • This position requires critical thinking, complex problem solving, multi-tasking, decisive judgment and the ability to work with minimal supervision and ability to work in a demanding, fast-paced environment balancing multiple priorities while taking appropriate actions in challenging situations.

  • Verbal and written communication skills.

  • Ability to work with accuracy and speed in a fast-paced environment.

  • Ability to self-organize and work with minimal supervision.

  • Ability to remain calm and focused in a chaotic and/or noisy environment.

  • Ability to type with accuracy and speed.

  • Ability to operate multi-line phone.

  • Ability to utilize databases to access and document information.

  • Ability to operate office equipment such as printers, faxes, photocopiers and document imaging systems.

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $101,462.40 to $152,193.60 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

What Sutter Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply