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Customer Manager Jobs in California (NOW HIRING)

Acosta

Customer Manager (Natural Channel)

Santa Rosa, CA · On-site

$57K - $60K/yr

Join our team as a Customer Manager for the Natural Channel and take charge of managing our principals' business within designated customer accounts. Responsibilities Here's what you'll be doing:

Acosta

Customer Manager (Natural Channel)

Santa Rosa, CA

$166K - $167K/yr

Join our team as a Customer Manager for the Natural Channel and take charge of managing our principals' business within designated customer accounts. * Education : Bachelor of Arts Degree or ...

Ra

Customer Analytic Manager

Los Angeles, CA · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Los Angeles, California, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

Ra

Customer Analytic Manager

San Diego, CA · On-site

Customer Analytics Manager Job Location: Anywhere in USA, San Diego, California, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

Ra

Customer Analytic Manager

San Francisco, CA · On-site

Customer Analytics Manager Job Location: Anywhere in USA, San Francisco, California, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

Ra

Customer Analytic Manager

Orange, CA

Customer Analytics Manager Job Location: Anywhere in USA, Orange, CA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

Ra

Customer Analytic Manager

San Jose, CA · On-site

Job Title: Customer Analytics Manager Job Location: Anywhere in USA, Saint Petersburg, FL Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

Ra

Customer Analytic Manager

Sacramento, CA · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Sacramento, California, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

Apple

Manager - Customer Feedback EPMs

San Diego, CA · On-site

$174K - $303K/yr

The Customer Feedback EPMs interact with external customers, engineering teams, project management staff, and other quality organizations to collect and process customer feedback, identify key trends ...

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All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in California

Customer Manager information

See California salary details

$32.6K

$65.2K

$105.6K

How much do customer manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for customer manager in California is $65,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $77,000.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in California?

The most popular types of Customer jobs in California are:

What are popular job titles related to Customer Manager jobs in California?

For Customer Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in California look for?

The top searched job categories for Customer Manager jobs in California are:

What cities in California are hiring for Customer Manager jobs?

Cities in California with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in California as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $65,237 per year, or $31.4 per hour.

Customer Manager (Natural Channel)

Acosta Group

Santa Rosa, CA • On-site

$57K - $60K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

DESCRIPTION

Are you a dynamic professional with a passion for driving sales and market share growth?

Join our team as a Customer Manager for the Natural Channel and take charge of managing our principals' business within designated customer accounts.

RESPONSIBILITIES

Here's what you'll be doing:

  • Achieve Sales Goals : Deliver principals' objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
  • Strategic Planning : Develop a comprehensive Customer Business Plan that aligns with the principals' business priorities and drives long-term success.
  • Client Engagement : Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
  • Cost Management : Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers' expenditures at the customer.
  • In-Store Presence : Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
  • Trade Marketing : Manage manufacturers' trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
  • Budget Adherence : Operate within the designated budget, ensuring efficient use of resources.
  • Proactive Communication : Maintain open lines of communication with key principals to ensure alignment and collaboration.
  • Retail Initiatives : Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
  • Market Knowledge : Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
  • Timely Information Sharing : Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
  • Team Collaboration : Share information and customer/principal insights with team members to build organizational capacity and drive collective success.
  • Technology Utilization : Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems.
  • Feedback and Improvement : Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
  • Special Projects : Complete special projects as requested, contributing to the overall success of the team.

QUALIFICATIONS

  • Education : Bachelor of Arts Degree or equivalent work experience.
  • Experience : A minimum of six+ months of relevant experience in retail (CPG industry), marketing, space management, and/or resets. Sales administration or finance experience is preferred.
  • Technical Skills : Expertise in Microsoft software, including PowerPoint, Excel, Word, and Outlook, along with thorough knowledge of web-based applications. Excellent presentation and communication skills are a must.
  • Project Management : Ability to handle multiple projects simultaneously with strong organizational skills.

Join us and be part of a team that values strategic thinking, proactive communication, and a commitment to achieving sales excellence. Apply today to make a significant impact as a Customer Manager!

#ImpactNatural

#DiscoverYourPath

ABOUT US

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Wholesale

Position Type: Full time

Business Unit: Sales

Salary Range: $57420.00 - $60000.00

Company: Acosta Employee Holdco LLC

Req ID: 29780

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