Consumer Insights Manager
Boston, MA · On-site
Brand & Customer Experience Insights * Leverage new and existing brand health and customer ... Agency and budget management with ability to build relationships, work in partnership with research ...
Consumer Insights Manager
Boston, MA · On-site
Brand & Customer Experience Insights * Leverage new and existing brand health and customer ... Agency and budget management with ability to build relationships, work in partnership with research ...
Mgr-Customer Insights
Mooresville, NC · On-site
The Manager will be a student of the business and support business partners with relevant insights ... Acts as a consistent advocate for the end-customer, helping business partners put themselves in the ...
Mgr-Customer Insights
Mooresville, NC · On-site
The Manager will be a student of the business and support business partners with relevant insights ... Acts as a consistent advocate for the end-customer, helping business partners put themselves in the ...
Consumer Insights Manager
Boston, MA · On-site
Brand & Customer Experience Insights * Leverage new and existing brand health and customer ... Agency and budget management with ability to build relationships, work in partnership with research ...
Consumer Insights Manager
Boston, MA · On-site
Brand & Customer Experience Insights * Leverage new and existing brand health and customer ... Agency and budget management with ability to build relationships, work in partnership with research ...
Consumer Insights Manager
Boston, MA · On-site
Brand & Customer Experience Insights * Leverage new and existing brand health and customer ... Agency and budget management with ability to build relationships, work in partnership with research ...
Consumer Insights Manager
Boston, MA · On-site
Brand & Customer Experience Insights * Leverage new and existing brand health and customer ... Agency and budget management with ability to build relationships, work in partnership with research ...
Brand & Customer Experience Insights * Leverage new and existing brand health and customer ... Agency and budget management with ability to build relationships, work in partnership with research ...
Quick apply
Brand & Customer Experience Insights * Leverage new and existing brand health and customer ... Agency and budget management with ability to build relationships, work in partnership with research ...
Insights Manager
Los Angeles, CA · On-site
$136K - $216K/yr
... customer data and develop relevant dashboards. * Leverage multiple primary and secondary ... and potential insights. * Manage the execution of research studies, including sampling, data ...
Insights Manager
Los Angeles, CA · On-site
$136K - $216K/yr
... customer data and develop relevant dashboards. * Leverage multiple primary and secondary ... and potential insights. * Manage the execution of research studies, including sampling, data ...
Mgr-Customer Insights
Mooresville, NC · On-site
The Manager will be a student of the business and support business partners with relevant insights ... Acts as a consistent advocate for the end-customer, helping business partners put themselves in the ...
Mgr-Customer Insights
Mooresville, NC · On-site
The Manager will be a student of the business and support business partners with relevant insights ... Acts as a consistent advocate for the end-customer, helping business partners put themselves in the ...
Insights Manager
$115K - $150K/yr
Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We ... We're hiring an Insights Manager to be the person who owns the "job to be done" for all three, and ...
Quick apply
Insights Manager
$115K - $150K/yr
Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We ... We're hiring an Insights Manager to be the person who owns the "job to be done" for all three, and ...
Consumer Insights Manager
Boston, MA · On-site
Brand & Customer Experience Insights * Leverage new and existing brand health and customer ... Agency and budget management with ability to build relationships, work in partnership with research ...
Consumer Insights Manager
Boston, MA · On-site
Brand & Customer Experience Insights * Leverage new and existing brand health and customer ... Agency and budget management with ability to build relationships, work in partnership with research ...
Insights Manager
$113K - $180K/yr
... customer data and develop relevant dashboards. This individual's primary focus will be the end-to ... insights. * Managing the execution of research studies, including sampling, data collection ...
Insights Manager
$113K - $180K/yr
... customer data and develop relevant dashboards. This individual's primary focus will be the end-to ... insights. * Managing the execution of research studies, including sampling, data collection ...
Insights Manager
Denver, CO · On-site
$115K - $150K/yr
Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We ... We're hiring an Insights Manager to be the person who owns the "job to be done" for all three, and ...
Insights Manager
Denver, CO · On-site
$115K - $150K/yr
Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We ... We're hiring an Insights Manager to be the person who owns the "job to be done" for all three, and ...
Insights Manager
Denver, CO · On-site
$115K - $150K/yr
Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We ... We're hiring an Insights Manager to be the person who owns the "job to be done" for all three, and ...
Insights Manager
Denver, CO · On-site
$115K - $150K/yr
Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We ... We're hiring an Insights Manager to be the person who owns the "job to be done" for all three, and ...
The Customer Insights Lead owns the customer insight and experience strategy, UX research agenda ... Deep familiarity with value-based care, care management, and population health * Experience ...
The Customer Insights Lead owns the customer insight and experience strategy, UX research agenda ... Deep familiarity with value-based care, care management, and population health * Experience ...
Insights Manager
$113K - $180K/yr
... customer data and develop relevant dashboards. This individual's primary focus will be the end-to ... insights. * Managing the execution of research studies, including sampling, data collection ...
Insights Manager
$113K - $180K/yr
... customer data and develop relevant dashboards. This individual's primary focus will be the end-to ... insights. * Managing the execution of research studies, including sampling, data collection ...
Customer Insights Manager, Home Health/Hospice (US, Remote) US Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends ...
Customer Insights Manager, Home Health/Hospice (US, Remote) US Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends ...
We're transforming a $30B market through service innovation and an unwavering focus on customer ... The Channel Insights Manager plays a critical role in safeguarding service level agreements (SLAs ...
We're transforming a $30B market through service innovation and an unwavering focus on customer ... The Channel Insights Manager plays a critical role in safeguarding service level agreements (SLAs ...
We're transforming a $30B market through service innovation and an unwavering focus on customer ... The Channel Insights Manager plays a critical role in safeguarding service level agreements (SLAs ...
Quick apply
We're transforming a $30B market through service innovation and an unwavering focus on customer ... The Channel Insights Manager plays a critical role in safeguarding service level agreements (SLAs ...
Channel Insights Manager
San Francisco, CA · On-site +1
We're transforming a $30B market through service innovation and an unwavering focus on customer ... The Channel Insights Manager plays a critical role in safeguarding service level agreements (SLAs ...
Channel Insights Manager
San Francisco, CA · On-site +1
We're transforming a $30B market through service innovation and an unwavering focus on customer ... The Channel Insights Manager plays a critical role in safeguarding service level agreements (SLAs ...
Commercial Insights Manager
Thousand Oaks, CA · On-site +1
$149K/yr
Working to provide first-hand customer insights (e.g., healthcare providers, patients, insurance ... management. May telecommute. Requirements: Master's degree (or foreign equivalent) in Public Health ...
Commercial Insights Manager
Thousand Oaks, CA · On-site +1
$149K/yr
Working to provide first-hand customer insights (e.g., healthcare providers, patients, insurance ... management. May telecommute. Requirements: Master's degree (or foreign equivalent) in Public Health ...
... for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and ...
... for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and ...
Customer Insights Manager information
See salary details
$44K - $55.7K
13% of jobs
$55.7K - $67.5K
3% of jobs
$67.5K - $79.2K
0% of jobs
$85K is the 25th percentile. Wages below this are outliers.
$79.2K - $90.9K
19% of jobs
The median wage is $97K / yr.
$90.9K - $102.6K
30% of jobs
$102.6K - $114.4K
8% of jobs
$126.1K is the 75th percentile. Wages above this are outliers.
$114.4K - $126.1K
2% of jobs
$126.1K - $137.8K
0% of jobs
$137.8K - $149.5K
7% of jobs
$149.5K - $161.3K
9% of jobs
$161.3K - $173K
8% of jobs
$44K
$106.8K
$173K
How much do customer insights manager jobs pay per year?
As of Sep 14, 2026, the average yearly pay for customer insights manager in the United States is $106,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $144,500.00 per year, depending on experience, location, and employer.
What does a Customer Insights Manager do?
A Customer Insights Manager analyzes customer data and feedback to identify trends, preferences, and opportunities that drive business decisions. They use surveys, market research, and analytics tools to understand customer behaviors and improve products, services, and marketing strategies. Their insights help companies enhance customer experience, boost retention, and increase revenue.
What are the typical daily tasks of a Customer Insights Manager?
A Customer Insights Manager typically spends their days designing and managing surveys, analyzing customer feedback, and synthesizing findings from various data sources to uncover business opportunities. The role often involves presenting insights to cross-functional teams, collaborating closely with marketing, product, and sales departments to inform strategic decisions. Additionally, Customer Insights Managers may track key performance metrics, manage research projects, and stay up-to-date with emerging market trends. This diverse set of responsibilities ensures that your work has a direct impact on shaping products, services, and overall customer satisfaction.
What are the key skills and qualifications needed to thrive as a Customer Insights Manager?
To thrive as a Customer Insights Manager, you need expertise in market research, data analysis, and consumer behavior, often supported by a degree in marketing, business, or statistics. Familiarity with analytics tools such as SQL, SPSS, Tableau, and survey platforms, as well as certifications in market research, are highly valuable. Exceptional communication, critical thinking, and stakeholder management skills set top candidates apart in this role. These abilities are crucial for effectively translating complex customer data into actionable business strategies that drive growth and improve customer experiences.
More about Customer Insights Manager jobs
What cities are hiring for Customer Insights Manager jobs?
Cities with the most Customer Insights Manager job openings:
What are the most commonly searched types of Customer Insights jobs?
The most popular types of Customer Insights jobs are:
Who are the top companies hiring for Customer Insights Manager jobs?
The top employers for Customer Insights Manager jobs are:
What states have the most Customer Insights Manager jobs?
States with the most job openings for Customer Insights Manager jobs include:
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For Customer Insights Manager jobs, the most frequently searched job titles are:
Consumer Insights Manager
Boston, MA • On-site
Primark
• Retail • 10K+ employees10,000+ employees
Full-time
Re-posted 26 days ago
Primark rating
7.0
Based on 60 frontline employees who took The Breakroom Quiz
Job description
Company Description
USA - Consumer Insights Manager
Location: Boston, MA (Flex - 3 days in office)
Position Summary: We are looking for an innovative, dynamic and strategic leader to serve as the Consumer Insights Manager for the US. This role is essential in informing, measuring and validating our US marketing and business strategies. This individual will build a deep understanding of Primark's existing customers and priority growth audiences and lead the development of a customer insights framework.
As a core member of our Marketing and Communications team, this role will work closely with Financial Planning, Product, Retail, Commercial and Enterprise Leaders to shape the strategic business and brand goals for the US. This marketing role reports into the US Marketing Lead and will also collaborate very closely with the Global Consumer Insights team.
This is an exciting opportunity for a data-obsessed, marketing savvy, results-driven professional to craft our customer narrative and shape our strategies for US growth.
Job Description
What You'll Do Consumer Insights Manager
Narrative Building & Market Intelligence
Brand & Customer Experience Insights
Data & Insight Tools
What You'll Get
We're committed to your success and will provide you with an onboarding period in Primark's other U.S. trading areas. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important.
Qualifications
What You'll Bring
Qualifications & Preferred Experience
Additional Information
Excited? Good. Because it's energising to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging.
We encourage all our people to grow, learn, and develop, and we can't wait to see how you'll positively impact colleagues in this role Consumer Insights Manager . Apply to join as a and be welcomed to the world of Primark.
The pay range for this role is: 117,000 to 150,000
This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.
Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey!
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email USACareers@primark.com with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
USA - Consumer Insights Manager
Location: Boston, MA (Flex - 3 days in office)
Position Summary: We are looking for an innovative, dynamic and strategic leader to serve as the Consumer Insights Manager for the US. This role is essential in informing, measuring and validating our US marketing and business strategies. This individual will build a deep understanding of Primark's existing customers and priority growth audiences and lead the development of a customer insights framework.
As a core member of our Marketing and Communications team, this role will work closely with Financial Planning, Product, Retail, Commercial and Enterprise Leaders to shape the strategic business and brand goals for the US. This marketing role reports into the US Marketing Lead and will also collaborate very closely with the Global Consumer Insights team.
This is an exciting opportunity for a data-obsessed, marketing savvy, results-driven professional to craft our customer narrative and shape our strategies for US growth.
Job Description
What You'll Do Consumer Insights Manager
Narrative Building & Market Intelligence
- Build a deep understanding of Primark's current and future customers and translate those insights into actions that drive business objectives.
- Establish a clear, compelling and data driven customer narrative that serves as the reference point for functional stakeholders and senior leaders.
- Provide ongoing intelligence on the retail landscape, consumer sentiment, shopping behavior, market trends, competitors, and brand performance.
- Translate customer insights into actionable recommendations for growth and differentiation to the Product, Marketing, Retail, and Customer Experience teams.
- Develop and maintain insight dashboards, trend reports, and competitive intelligence updates for business stakeholders.
Brand & Customer Experience Insights
- Leverage new and existing brand health and customer experience measurement programs to identify opportunities to drive brand and business objectives.
- Monitor brand awareness, consideration, affinity, and perception across customer segments and connect brand metrics to business performance, marketing effectiveness, and commercial outcomes.
- Lead consumer insight projects from end to end, aligning research activities with business priorities and strategic objectives.
- Translate business questions into research objectives and appropriate qualitative and quantitative methodologies and synthesize research findings into clear recommendations and compelling narratives that drive action.
Data & Insight Tools
- Leverage syndicated research sources, customer data, and industry intelligence to deepen understanding of U.S. consumers.
- Evaluate new data sources, technologies, and research solutions that can strengthen Primark's consumer intelligence capabilities.
- Develop business cases for new insight investments, linking recommendations to strategic and commercial outcomes.
- Build scalable processes for sharing insights and increasing organizational understanding of customers and market trends.
What You'll Get
We're committed to your success and will provide you with an onboarding period in Primark's other U.S. trading areas. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important.
Qualifications
What You'll Bring
Qualifications & Preferred Experience
- 8 -10+ years of experience with a proven record of managing quantitative and qualitative insight studies for a fashion or consumer brand.
- Qualified in all main quantitative and qualitative research techniques with the knowledge of when/how to apply different methodologies.
- Agency and budget management with ability to build relationships, work in partnership with research agencies, trouble-shoot effectively, spend efficiently, and communicate accountability.
- Skilled at storytelling and contextualizing results with the ability to interpret data, analyze research and articulate the implications of insights and trends.
- Highly organized with strong project management skills.
- Experience working as part of a wider global insights team is a strong plus.
- Demonstrated ability in assessing and constructively challenging working methods to create improvements in processes and results and showing initiative to propose new directions, solutions and concepts.
- Proven ability to navigate multi-stakeholder environments with strong interpersonal skills to work cross-functionally and generate 'buy-in' from internal and external stakeholder groups.
- Ability to clearly articulate work both verbally and produce high-quality, relevant and impactful insight deliverables including reports, presentations and facilitate meetings and workshops.
- Ability to travel as needed for market visits, conferences and internal meetings (domestic & international) - 20% of the time.
Additional Information
Excited? Good. Because it's energising to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging.
We encourage all our people to grow, learn, and develop, and we can't wait to see how you'll positively impact colleagues in this role Consumer Insights Manager . Apply to join as a and be welcomed to the world of Primark.
The pay range for this role is: 117,000 to 150,000
This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.
Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey!
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email USACareers@primark.com with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
About Primark
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