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Customer Implementation Specialist Jobs (NOW HIRING)

Rapid7

Implementation Specialist

Tampa, FL · On-site

Driven by customer success, our Technical Implementation Services team empowers organizations to ... About the Role As an Implementation Specialist, your primary responsibility will be to serve as the ...

True Helix

Implementation Specialist

Delmont, PA · On-site

The Implementation Specialist is responsible for helping clients understand and use company ... Exceptional communication and customer service skills * Detail-oriented Pluses * Experience with ...

DTN

Implementation Specialist

$58K - $77K/yr

DTN is seeking an experienced Implementation Specialist to join our Professional Services team and ... Translate customer requirements into implementation designs and configuration plans * Configure DTN ...

Atonom

AI Implementation Specialist

Provo, UT · On-site

$50K - $90K/yr

AI Implementation Specialist Customer Experience | Provo, UT | Full-Time | On-Site | Salary $50,000 - $90,000 Experience: Entry-Level / 0-2 Years ABOUT ATONOM Atonom.ai builds Cloud Employees ...

Atonom

AI Implementation Specialist

Provo, UT · On-site

$50K - $90K/yr

AI Implementation Specialist Customer Experience | Provo, UT | Full-Time | On-Site | Salary $50,000 - $90,000 Experience: Entry-Level / 0-2 Years ABOUT ATONOM Atonom.ai builds Cloud Employees ...

Incident IQ

Implementation Specialist

Atlanta, GA

You must have a strong technical aptitude and a good understanding of hardware, software, mobile and networking technologies and a passion for customer satisfaction. Implementation Specialist ...

Redfish Recruiting

Implementation Specialist

Implementation Specialist Location: Remote Company: Cotribute (www.cotribute.com) About Us ... customers through digital account opening and onboarding solutions. We partner with banks and ...

Divvy Cloud Corp.

Implementation Specialist

Tampa, FL · On-site

About the Team The Technical Implementation Services team is a customer-centric, detail oriented group of technical specialists dedicated to facilitating our customers' onboarding journeys. As the ...

Atonom

AI Implementation Specialist

Provo, UT · On-site

$50K - $90K/yr

AI Implementation Specialist Customer Experience | Provo, UT | Full-Time | On-Site | Salary $50,000 - $90,000 Experience: Entry-Level / 0-2 Years ABOUT ATONOM Atonom.ai builds Cloud Employees ...

RXinsider LTD.

Job Summary And Qualifications The Field Implementation Specialist is an entry‑level ... Perform hands‑on product installations, device setup, and on‑site support during customer ...

Atonom

AI Implementation Specialist

Provo, UT · On-site

$50K - $90K/yr

AI Implementation Specialist Customer Experience | Provo, UT | Full-Time | On-Site | Salary $50,000 - $90,000 Experience: Entry-Level / 0-2 Years ABOUT ATONOM Atonom.ai builds Cloud Employees ...

FactSet Research Systems Inc.

Implementation Specialist The Implementation Specialist is a subject matter expert in FactSet ... processes based on customer needs * Create user workflow specifications, custom report ...

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Customer Implementation Specialist information

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How much do customer implementation specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What is a customer implementation specialist?

A Customer Implementation Specialist is a professional who guides clients through the process of adopting a company's products or services. They are responsible for onboarding new customers, configuring solutions to meet client needs, conducting training sessions, and ensuring a smooth transition. Their main goal is to help customers effectively use the product or service, address any technical issues, and provide ongoing support during the initial stages. By acting as a liaison between the customer and the company, they play a crucial role in customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer implementation specialist?

To thrive as a Customer Implementation Specialist, you need strong project management abilities, a solid understanding of client onboarding processes, and often a degree in business or a related field. Familiarity with CRM systems, project management software, and sometimes specific industry tools or certifications is typically required. Excellent communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills and qualities ensure smooth implementation, high customer satisfaction, and successful long-term partnerships.

What are the typical challenges a customer implementation specialist faces when onboarding new clients, and how are these managed?

Customer Implementation Specialists often encounter challenges such as aligning client expectations with product capabilities, managing timelines across multiple stakeholders, and ensuring effective communication throughout the onboarding process. These challenges are typically managed by setting clear project milestones, maintaining transparent communication with both clients and internal teams, and utilizing project management tools to track progress and address issues proactively. Building strong relationships with clients also helps to anticipate needs and resolve potential roadblocks quickly.

What is the difference between Customer Implementation Specialist vs Customer Support Specialist?

AspectCustomer Implementation SpecialistCustomer Support Specialist
Required CredentialsTypically a bachelor’s degree, industry-specific certificationsHigh school diploma or equivalent, relevant certifications optional
Work EnvironmentProject-based, onboarding new clients, implementation phasesOngoing support, troubleshooting, resolving customer issues
Employer & Industry UsageTech, SaaS, software providers, enterprise solutionsRetail, telecom, tech, service industries

The Customer Implementation Specialist focuses on onboarding new clients and ensuring successful product deployment, often working on projects with specific timelines. In contrast, the Customer Support Specialist handles ongoing customer inquiries and troubleshooting. While both roles require strong communication skills, the implementation role emphasizes project management and technical setup, whereas support centers on issue resolution and customer satisfaction.

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Cities with the most Customer Implementation Specialist job openings:

What states have the most Customer Implementation Specialist jobs?

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Customer Implementation Specialist jobs near you
Infographic showing various Customer Implementation Specialist job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.

Implementation Specialist

Meridian, MS • On-site

Ideal Software Systems, Inc.
See more jobs at Ideal Software Systems, Inc.external

Other

Posted 12 days ago

Job description

Position Summary

Ideal Software Systems is seeking a motivated and technically skilled Implementation Specialist to join our growing Professional Services team. This role is responsible for deploying, configuring, and supporting software and hardware solutions for customers throughout North America. The Implementation Specialist serves as a trusted advisor during customer onboarding and deployment projects, ensuring successful installation, configuration, training, and go-live support. This position combines technical expertise, customer engagement, project coordination, and problem-solving to deliver exceptional customer outcomes.

Why Join Ideal?
  • Work with cutting-edge software and payment technologies
  • Travel to customer locations across the United States and internationally
  • Gain experience in software deployment, networking, payments, and operations
  • Develop skills leading to consulting, project management, customer success, and technical leadership opportunities
Key Responsibilities

Software Implementation, Customer Training & Support, Technical Services, Project Coordination, Travel & Field Services

Required Qualifications

Strong troubleshooting skills, Windows knowledge, networking fundamentals, customer-facing communication skills, project coordination abilities, and willingness to travel

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