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Customer Training Implementation Specialist Jobs

RevSpring, Inc.

Implementation Specialist

Livonia, MI · On-site

Implementation Specialist Job Summary: The Implementation Specialist is an integral member of the ... Provide implementation documentation, customer training, knowledge transfer, and operational ...

Fishbowl Inventory

Implementation Specialist

Orem, UT · On-site

Implementation Specialist About Fishbowl Fishbowl is an industry leading, top supplier of ... While our mission is to deliver amazing software, service, training, and support to our customers ...

True Helix

Implementation Specialist

Delmont, PA · On-site

Required to provide training and end-user support during and after the implementation process ... Exceptional communication and customer service skills * Detail-oriented Pluses * Experience with ...

True Helix

Implementation Specialist

Delmont, PA · On-site

Required to provide training and end-user support during and after the implementation process ... Exceptional communication and customer service skills * Detail-oriented Pluses * Experience with ...

DTN

Implementation Specialist

$58K - $77K/yr

DTN is seeking an experienced Implementation Specialist to join our Professional Services team and ... Deliver customer training and knowledge transfer to support adoption and self-sufficiency * Partner ...

Incident IQ

Implementation Specialist

Atlanta, GA · On-site

... training, and support for the initial implementation period * Manage multiple/simultaneous ... Professional and confident presence with a consultative, customer-focused attitude * Strong sense ...

Sum Theory

Implementation Specialist

Plano, TX · On-site +1

Duties: The Implementation Specialist is responsible for leading and executing customer ... Deliver client training sessions, documentation, and job aids designed for AP, accounting, and ...

FactSet Research Systems Inc.

... processes based on customer needs * Create user workflow specifications, custom report ... Provide user training and support the development of training programs * Facilitate the transition ...

Redfish Recruiting

Implementation Specialist

... customers through digital account opening and onboarding solutions. We partner with banks and ... Support the creation and maintenance of knowledge base articles, training materials, and standard ...

H2R-SOLUTIONS LLC

Implementation Specialist

Austin, TX · On-site

Assesses workflows, protocol, and training gaps; recommends solutions to fill gaps and implement ... Extremely customer service-focused * Exceptional communication and customer service skills * A ...

DTN (Data Transmission Network)

$58K - $77K/yr

DTN is seeking an experienced Implementation Specialist to join our Professional Services team and ... Deliver customer training and knowledge transfer to support adoption and self‑sufficiency

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Customer Training Implementation Specialist information

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How much do customer training implementation specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer training implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What cities are hiring for Customer Training Implementation Specialist jobs?

Cities with the most Customer Training Implementation Specialist job openings:

What states have the most Customer Training Implementation Specialist jobs?

States with the most job openings for Customer Training Implementation Specialist jobs include:

What are popular job titles related to Customer Training Implementation Specialist jobs?

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Infographic showing various Customer Training Implementation Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.

ERP Training/Implementation Specialist II

Aurora, IL • On-site

QT9 Software
Software Development • 51 - 200 employees
Learn more about QT9 Softwareexternal

$75K - $100K/yr

Full-time

Posted 5 days ago

Job description

Job Summary:
QT9 Software is seeking a self-motivated, adaptable ERP professional to lead implementation and training engagements for new and existing customers using the QT9 ERP/MRP platform. This customer-facing Level II role combines business-process analysis, manufacturing knowledge, project coordination, training, troubleshooting, and product feedback across virtual and on-site engagements. The successful candidate will also help refine QT9's implementation methodology, mentor Level I team members, and embrace AI-enabled and other emerging technologies that can improve internal efficiency, consistency, and knowledge sharing.
Duties and Responsibilities:
  • Lead ERP implementation and training engagements for new and existing customers through virtual and on-site sessions.
  • Analyze customers' current manufacturing, inventory, supply chain, and business processes to understand requirements, identify opportunities for improvement, and recommend best-practice workflows within QT9 ERP.
  • Guide customers through the transition from existing processes and systems to QT9 ERP, helping drive adoption, user confidence, and successful implementation outcomes.
  • Manage and continuously refine implementation project plans, priorities, milestones, deliverables, and customer expectations throughout the implementation lifecycle.
  • Deliver engaging, effective customer training on ERP functionality through one-on-one sessions, group training, and webinars.
  • Serve as a voice of the customer by identifying product enhancements, new functionality, usability improvements, and opportunities to improve the implementation and training experience.
  • Participate in testing and validation of new product releases, including troubleshooting issues, documenting findings, and providing actionable feedback to internal teams.
  • Create and maintain customer-facing training resources, Help documentation, User Manuals, implementation guides, and other enablement materials.
  • Use AI-enabled tools and other emerging technologies responsibly to improve internal processes such as documentation, training-content development, project administration, meeting/action summaries, knowledge sharing, quality checks, and other repeatable workflows. Evaluate new tools with curiosity, sound judgment, and appropriate attention to customer data and company policies.
  • Collaborate closely with Implementation, Support, Product, Development, and other team members to resolve customer challenges and achieve department goals.
  • Mentor and support Level I Training/Implementation Specialists by sharing ERP, manufacturing, implementation, technology, and customer-management best practices.
  • Continuously identify opportunities to improve QT9's implementation methodology, training processes, tools, and overall customer experience.
  • Travel to customer locations as needed; company-paid travel is required for some implementation and training engagements.

Requirements
  • 3-5 years of experience training and implementing ERP software.
  • 3-5 years of experience in manufacturing and/or supply chain management.
  • Bachelor's degree in Business, Computer Science, or a related field, or equivalent relevant professional experience.
  • Intermediate project management skills with the ability to manage multiple customer priorities, timelines, and deliverables.
  • Strong ability to analyze business processes, identify gaps, and translate operational requirements into practical system solutions.
  • Excellent written and verbal communication skills with both internal and external stakeholders.
  • Demonstrated ability to provide effective software training to users with varying levels of technical experience.
  • Strong time-management, organization, independent problem-solving, and critical-thinking skills.
  • Proficiency with Microsoft Office, especially Word and Excel.
  • Strong understanding of Windows environments, modern web browsers, cloud/web-based business applications, and database-driven software.
  • Intermediate knowledge of software testing, quality assurance, troubleshooting, and issue documentation.
  • Comfort learning new technologies quickly, including familiarity with or a strong willingness to adopt AI-enabled tools and automation where they can improve internal processes and team productivity.

Preferred Qualifications
  • Working knowledge of Lean manufacturing principles, continuous improvement, and manufacturing process optimization.
  • Experience with ERP/MRP workflows involving inventory, purchasing, production, scheduling, bills of material, or related manufacturing operations.
  • Experience mentoring junior implementation, training, support, or consulting professionals.
  • Experience using AI assistants, workflow automation, or other productivity technologies to improve documentation, analysis, training, or internal operational processes.

Salary Description
$75,000-$100,000 per year

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