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Customer Implementation Manager Jobs in Lockport, IL

Karbon

Implementation Specialist

Chicago, IL · Remote

Own the customer implementation journey: Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining project plans, tracking milestones, and ensuring ...

DoorDash

Senior Implementation Associate

Chicago, IL · On-site

Partner cross-functionally to clear blockers slowing merchants down What We're Looking For * 1-3 years in Implementation, Customer Success, or Account Management, with a track record carrying quota ...

zerohash

Senior Program Manager (Remote)

Chicago, IL · Remote

$118K - $119K/yr

Drive strategic internal initiatives and support customer implementation programs * Work closely with the Implementation Manager for client delivery * Provide cross-functional coordination and ...

US Bank

Implementation Project Manager

Naperville, IL · On-site

$71K - $84K/yr

Helping the customers and businesses we serve to make better and smarter financial decisions and ... Manages performance of the project team and evaluates overall team performance. Basic ...

OpenGov Inc.

Implementation Consultant

Chicago, IL · On-site

$105K - $115K/yr

Manage end-to-end implementation projects for new customers, providing comprehensive guidance and support throughout the process, including data requirements gathering, technical platform ...

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All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Lockport, IL

Customer Implementation Manager information

See Lockport, IL salary details

$39.1K

$103.8K

$168.5K

How much do customer implementation manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer implementation manager in Lockport, IL is $103,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,700.00 and $121,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What job categories do people searching Customer Implementation Manager jobs in Lockport, IL look for?

The top searched job categories for Customer Implementation Manager jobs in Lockport, IL are:

What cities near Lockport, IL are hiring for Customer Implementation Manager jobs?

Cities near Lockport, IL with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Lockport, IL as of June 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $103,825 per year, or $49.9 per hour.

Client Implementation Cons

Health Care Service Corporation

Chicago, IL • On-site

$92K - $167K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 2 days ago

New

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job SummaryThis Position Is Responsible For Leading Client Facing Implementation Initiatives And Accountable For National/Key Account Operational Deliverables. Responsible For Leading Multi-Disciplinary Teams Representing Various Internal Operational Areas And For Account Installation Management. In Collaboration With Sales And Account Management, Provides Operational Consultation And Strategic Roadmap Development For Customers. Acts As Subject Matter Expert On Industry Best Practices And Strategic Trends In Product, Legislation And Account Implementation. Responsible For Cultivating And Maintaining Relationships With Key Internal And External Stakeholders. Drive The Identification Of Opportunities For Improving Efficiencies And Processes For The Implementation Operation And Client Experience And Lead Implementation Of Those Solutions.JOB REQUIREMENTS:*Bachelor degree and 5 years of experience in marketing, strategic consulting, project management, product management or account operations. *Enterprise implementation experience or external consulting experience.*Knowledge of health care regulatory and legislative process, health care market and products.*Knowledge of health care marketing, sales and claims adjudication. *Experience as a thought leader and experience leading cross-functional workgroups.*Financial and budget management experience relating to projects or operations.*Issue resolution experience and skills including business operations solutions and conflict management resolutions.*Project management experience including managing multiple projects concurrently. *Experience driving results to meet deadlines.*Analytical skills.*PC proficiency including Word, Excel, PowerPoint. *Clear and concise written and verbal communications skills including presentation and interpersonal skills in order to work across various departments and with various levels of management, handling sensitive or difficult situations and develop and deliver training to internal and external customers.PREFERRED JOB REQUIREMENTS:*Master degree.*Knowledge of state and federal legislature process.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$92,700.00 - $167,500.00

Exact compensation may vary based on skills, experience, and location.

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