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Customer Implementation Manager Jobs in Compton, CA

Karbon

Implementation Specialist

Los Angeles, CA · Remote

Own the customer implementation journey: Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining project plans, tracking milestones, and ensuring ...

Front Door Defense

Head of Customer Success

Los Angeles, CA · On-site

$180 - $200/hr

Requirements * 8+ years of experience in customer success, implementation, account management, deployment, post‑sale operations, or a related customer‑facing function. * Experience managing large ...

Unis LLC

Implementation Engineer

Buena Park, CA · On-site

$70K - $75K/yr

This role bridges technology, business processes, and customer requirements , ensuring successful ... Collaborate with clients, project managers, business analysts, developers, and product teams.

COFREIGHT INC

IT Implementation Engineer

Buena Park, CA · On-site

$70K - $75K/yr

This role bridges technology, business processes, and customer requirements , ensuring successful ... Collaborate with clients, project managers, business analysts, developers, and product teams.

Unisco

IT Implementation Engineer

Buena Park, CA · On-site

$70K - $75K/yr

This role bridges technology, business processes, and customer requirements , ensuring successful ... Collaborate with clients, project managers, business analysts, developers, and product teams.

Worky

Implementation Engineer

Buena Park, CA · On-site

$70 - $75/hr

This role bridges technology, business processes, and customer requirements , ensuring successful ... Collaborate with clients, project managers, business analysts, developers, and product teams.

New

Arkero

Director, Customer Transformation

Los Angeles, CA · On-site

$140 - $190/hr

Experience in customer implementation, customer success, management consulting, solutions consulting, product operations, enablement, or enterprise software rollout. * A track record of driving ...

Raymond West

Implementation Specialist

Cypress, CA · On-site

$70K - $75K/yr

The Implementation Specialist will install software from various vendors in support of iWAREHOUSE ... Ability to speak effectively before groups of customers, all levels of management, and employees of ...

Factset

Implementation Specialist

Los Angeles, CA · On-site +1

Build and manage implementation scope and effort estimates. * Providing product (functional and technical) guidance on the solutioning of processes based on customer needs * Create user workflow ...

Axle Health

Founding Delivery Manager

Santa Monica, CA · On-site

$150K - $180K/yr

Customer Stakeholder Management: Serve as the customer's primary implementation point of contact ... throughout the build, keeping them informed and aligned * Cross-Functional Handoffs: Partner with ...

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Showing results 21-40

All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Compton, CA

Customer Implementation Manager information

See Compton, CA salary details

$39.6K

$105.1K

$170.6K

How much do customer implementation manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer implementation manager in Compton, CA is $105,135.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,700.00 and $122,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What job categories do people searching Customer Implementation Manager jobs in Compton, CA look for?

The top searched job categories for Customer Implementation Manager jobs in Compton, CA are:

What cities near Compton, CA are hiring for Customer Implementation Manager jobs?

Cities near Compton, CA with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Compton, CA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $105,135 per year, or $50.5 per hour.

Implementation Specialist

Karbon

Los Angeles, CA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Job description

About Karbon

Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.

About the Role:

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the implementation phase, supporting customers as they adopt Karbon and ensuring they achieve rapid time-to-value and long-term success on the Karbon platform.

As an Implementation Specialist, you will...

  • Own the customer implementation journey: Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining project plans, tracking milestones, and ensuring deliverables are completed on time, escalating complexity as needed.
  • Communicate across multiple stakeholders: Partner primarily with firm administrators and key users to align priorities, clarify responsibilities, and maintain momentum throughout the implementation.
  • Facilitate structured onboarding: Lead kickoff meetings, configuration sessions, and training sessions using established frameworks and playbooks, adapting delivery to customer needs.
  • Provide professional guidance: Guide customers on Karbon best practices for workflow setup and day-to-day usage, helping firms establish efficient and repeatable processes.
  • Coach through change management: Help customers prepare their teams for new processes, reinforce adoption, and address common questions or resistance during implementation.
  • Ensure data integrity: Support customers in importing contacts and work items, leveraging Excel and other tools to ensure accuracy and completeness.
  • Identify and mitigate risks: Monitor project progress and flag potential delays or adoption challenges early, escalating risks to senior team members when appropriate.
  • Collaborate internally: Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer handoffs and capture valuable feedback.
  • Deliver measurable value: Help customers achieve early wins and milestones that demonstrate value and set the foundation for long-term success with Karbon.
  • Use AI in day-to-day implementation work, including ChatGPT licenses and AI-driven workflow automations, to support project planning, customer communications, and process optimization.

About You
  • You have 2-4+ years of experience in B2B SaaS Implementations
  • You have experience with end-to-end technical implementations
  • You are comfortable managing multiple customer projects simultaneously with clear priorities and organization.
  • You enjoy customer-facing work and are confident in facilitating meetings and training sessions with administrators and end users.
  • You have strong communication and presentation skills and can translate technical concepts into clear, actionable guidance.
  • You are consultative and curious, open to feedback, and eager to grow your implementation and advisory skills.
  • You have strong attention to detail and pride yourself on accuracy and follow-through.
  • You enjoy working with data and systems, ensuring integrity throughout migrations and configuration.
  • You are adaptable and resilient, thriving in environments where processes and priorities continue to evolve.
  • You are comfortable working remotely and managing your time independently.

Bonus points if you have:
  • Experience in the accounting or tax industry.
  • Previous experience with workflow, accounting, or project management software.
  • Background in software onboarding or enterprise implementations.
  • Knowledge of change management frameworks.
  • Experience in a startup or high-growth SaaS environment.
  • Deep knowledge and hands-on experience using Karbon.

Why work at Karbon?

  • Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
  • Excellent benefits package including:
    • Paid Flexible Time Off with an encouraged 3 weeks use per year
    • Company paid medical for you and eligible spouse/partner and dependents
    • Company paid dental and vision and eligible spouse/partner and dependents
    • Fully company funded short and long term disability
    • Fully company paid life insurance
    • 401(k) with company matching
    • Flexible Spending Account
    • Up to 8 weeks paid parental leave
    • Work-from-home stipend
  • Work with (and learn from) an experienced, high-performing team
  • A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
  • Be part of a fast-growing company that firmly believes in promoting high performers from within

As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.

The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!

The estimated base salary range for this role is:
$73,000—$82,000 USD

Please be aware that Karbon will only contact you via email from our domain, karbonhq.com. If you receive an email from any other domain, please do not click any of those links.

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. ????

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!