... Level Manager & Summary At PwC, our people in business application consulting specialise in ... These individuals analyse client needs, implement software solutions, and provide training and ...
... Level Manager & Summary At PwC, our people in business application consulting specialise in ... These individuals analyse client needs, implement software solutions, and provide training and ...
... internal and external customers. * Implement solutions that are consistent with Highmark ... Coaching, managing and developing employees by establishing clear goals, expectations, and ...
... internal and external customers. * Implement solutions that are consistent with Highmark ... Coaching, managing and developing employees by establishing clear goals, expectations, and ...
Identify and implement improvement efforts. * Promote a performance-driven and continuous ... Oversee production to ensure fulfillment of all customer orders. * Ensure on schedule and on budget ...
Identify and implement improvement efforts. * Promote a performance-driven and continuous ... Oversee production to ensure fulfillment of all customer orders. * Ensure on schedule and on budget ...
Plant Manager
Shreveport, LA · On-site
Identify and implement improvement efforts. * Promote a performance-driven and continuous ... Oversee production to ensure fulfillment of all customer orders. * Ensure on schedule and on budget ...
Plant Manager
Shreveport, LA · On-site
Identify and implement improvement efforts. * Promote a performance-driven and continuous ... Oversee production to ensure fulfillment of all customer orders. * Ensure on schedule and on budget ...
... Senior Manager & Summary At PwC, our people in business application consulting specialise in ... These individuals analyse client needs, implement software solutions, and provide training and ...
... Senior Manager & Summary At PwC, our people in business application consulting specialise in ... These individuals analyse client needs, implement software solutions, and provide training and ...
Oracle Cloud CPQ Implementation Director
New Orleans, LA · On-site
$155K - $410K/yr
... implementing Oracle's suite of applications. Your role will involve analyzing client needs ... manage the customer journey from lead generation to revenue realization. As a Director, you will ...
Oracle Cloud CPQ Implementation Director
New Orleans, LA · On-site
$155K - $410K/yr
... implementing Oracle's suite of applications. Your role will involve analyzing client needs ... manage the customer journey from lead generation to revenue realization. As a Director, you will ...
Customer Service/Sales Manager (Aftermarket)
Iowa, LA · On-site
$80 - $120/hr
Analyze business metrics, identify performance gaps, and implement effective countermeasures ... Actively manage CSR incentive programs including periodic "new" games to support key areas of the ...
Customer Service/Sales Manager (Aftermarket)
Iowa, LA · On-site
$80 - $120/hr
Analyze business metrics, identify performance gaps, and implement effective countermeasures ... Actively manage CSR incentive programs including periodic "new" games to support key areas of the ...
The customer team comprises Sales, Project Management, System Engineering and System Technologist ... Design and implementation of the radio network including infrastructure, subscribers, mobile ...
The customer team comprises Sales, Project Management, System Engineering and System Technologist ... Design and implementation of the radio network including infrastructure, subscribers, mobile ...
D365 CRM or Copilot/AI Technical Lead - Manager
New Orleans, LA · On-site
$99K - $232K/yr
... Level Manager & Summary At PwC, our people in business application consulting specialise in ... These individuals analyse client needs, implement software solutions, and provide training and ...
D365 CRM or Copilot/AI Technical Lead - Manager
New Orleans, LA · On-site
$99K - $232K/yr
... Level Manager & Summary At PwC, our people in business application consulting specialise in ... These individuals analyse client needs, implement software solutions, and provide training and ...
Oracle CX Implementation Consultant (Utilities) - Director
New Orleans, LA · On-site
$155K - $410K/yr
You will be responsible for implementing and configuring Oracle lead management, sales automation, marketing automation, and customer experience solutions to meet the specific needs of an ...
Oracle CX Implementation Consultant (Utilities) - Director
New Orleans, LA · On-site
$155K - $410K/yr
You will be responsible for implementing and configuring Oracle lead management, sales automation, marketing automation, and customer experience solutions to meet the specific needs of an ...
Customer Service Operations Manager - ServiceMac
Iowa, LA · On-site
$73K - $98K/yr
The Customer Service Operations Manager is a hands-on leadership role responsible for identifying ... Implement and monitor key controls and manage appropriate operational risks. * Regularly review ...
Customer Service Operations Manager - ServiceMac
Iowa, LA · On-site
$73K - $98K/yr
The Customer Service Operations Manager is a hands-on leadership role responsible for identifying ... Implement and monitor key controls and manage appropriate operational risks. * Regularly review ...
$73K - $98K/yr
The Customer Service Operations Manager is a hands-on leadership role responsible for identifying ... Implement and monitor key controls and manage appropriate operational risks. * Regularly review ...
$73K - $98K/yr
The Customer Service Operations Manager is a hands-on leadership role responsible for identifying ... Implement and monitor key controls and manage appropriate operational risks. * Regularly review ...
... implementation and configuration of Oracle's suite of applications, focusing on ... managing the entire customer journey from lead generation to revenue realization. Within our ...
... implementation and configuration of Oracle's suite of applications, focusing on ... managing the entire customer journey from lead generation to revenue realization. Within our ...
Partner with the Natus EEG District Sales Managers (DSM) and BrainWatch Clinical Sales to launch new customer implementations. * Build clinical and administrative confidence within Neurology, ICU ...
Partner with the Natus EEG District Sales Managers (DSM) and BrainWatch Clinical Sales to launch new customer implementations. * Build clinical and administrative confidence within Neurology, ICU ...
Customer Service Reps/Admin Assistant
Lafayette, LA · On-site
$16.25 - $21/hr
Assists in planning and implementing department goals and makes recommendations to management to ... customer service Availability to work all shifts, weekends, and holidays based on business needs ...
Customer Service Reps/Admin Assistant
Lafayette, LA · On-site
$16.25 - $21/hr
Assists in planning and implementing department goals and makes recommendations to management to ... customer service Availability to work all shifts, weekends, and holidays based on business needs ...
Customer Service Reps/Admin Assistant
Lafayette, LA · On-site
$16.25 - $21/hr
... implementing department goals and makes recommendations to management to improve efficiency and ... customer service Availability to work all shifts, weekends, and holidays based on business needs ...
Customer Service Reps/Admin Assistant
Lafayette, LA · On-site
$16.25 - $21/hr
... implementing department goals and makes recommendations to management to improve efficiency and ... customer service Availability to work all shifts, weekends, and holidays based on business needs ...
Industry/Sector Not Applicable Specialism Oracle Management Level Senior Associate & Summary A ... customer, and governance, risk and compliance. The Lead to Revenue (L2R) team, within Oracle ...
Industry/Sector Not Applicable Specialism Oracle Management Level Senior Associate & Summary A ... customer, and governance, risk and compliance. The Lead to Revenue (L2R) team, within Oracle ...
Work with colleagues and managers to implement and proactively manage superior utility CIS technology solutions for our clients. * Provide implementation support to new clients by leading customers ...
Work with colleagues and managers to implement and proactively manage superior utility CIS technology solutions for our clients. * Provide implementation support to new clients by leading customers ...
Work with colleagues and managers to implement and proactively manage superior utility CIS technology solutions for our clients. * Provide implementation support to new clients by leading customers ...
Work with colleagues and managers to implement and proactively manage superior utility CIS technology solutions for our clients. * Provide implementation support to new clients by leading customers ...
Regularly observes and ensures associates consistently follow and implement checkout experience ... Line Management and Checkout Standards - Proactively shifts resources to checkouts based on ...
Regularly observes and ensures associates consistently follow and implement checkout experience ... Line Management and Checkout Standards - Proactively shifts resources to checkouts based on ...
Customer Implementation Manager information
See Louisiana salary details
$33.4K - $43.4K
7% of jobs
$43.4K - $53.4K
4% of jobs
$63K is the 25th percentile. Wages below this are outliers.
$53.4K - $63.4K
14% of jobs
$63.4K - $73.5K
15% of jobs
The median wage is $80.4K / yr.
$73.5K - $83.5K
14% of jobs
$83.5K - $93.5K
14% of jobs
$99K is the 75th percentile. Wages above this are outliers.
$93.5K - $103.5K
13% of jobs
$103.5K - $113.6K
7% of jobs
$113.6K - $123.6K
5% of jobs
$123.6K - $133.6K
3% of jobs
$133.6K - $143.7K
3% of jobs
$33.4K
$88.5K
$143.7K
How much do customer implementation manager jobs pay per year?
What is the difference between Customer Implementation Manager vs Customer Success Manager?
| Aspect | Customer Implementation Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for new clients | Ensuring ongoing client satisfaction and retention |
| Work Stage | Pre- and post-sales onboarding | Post-implementation relationship management |
| Skills & Certifications | Project management, technical knowledge, certifications like PMP | Communication, relationship-building, customer service skills |
| Work Environment | Project-based, technical teams, client sites or remote | Account management, client communication, cross-functional teams |
While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.
How much do customer implementation managers make in the US?
What does a customer implementation manager do?
What are the key skills and qualifications needed to thrive as a customer implementation manager?
How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

$99K - $232K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 28 days ago
PwC rating
8.3
Based on 76 frontline employees who took The Breakroom Quiz
27th of 72 rated business consultants
Job description
Industry/Sector
Not ApplicableSpecialism
MicrosoftManagement Level
ManagerJob Description & Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Analyse and identify the linkages and interactions between the component parts of an entire system.
Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
Develop skills outside your comfort zone, and encourage others to do the same.
Effectively mentor others.
Use the review of work as an opportunity to deepen the expertise of team members.
Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Business Application Consulting team you collaborate with Microsoft Dynamics 365 CE or F&O Technical Architects and clients to deliver quality product implementations. As a Manager you lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff, promoting project success and maintaining elevated standards. You architect solutions, manage project lifecycles, and provide post-go-live support, while embracing technology and innovation to enhance delivery.
Responsibilities
- Collaborate with Technical Architects and clients for successful product implementations
- Lead teams in strategic planning and mentoring junior staff
- Oversee project lifecycles from inception to conclusion
- Provide support after project go-live to achieve client satisfaction
- Embrace technology and innovation to advance project delivery
- Architect solutions that align with client needs and expectations
- Manage client accounts to achieve quality outcomes
- Encourage a culture of continuous improvement and innovation
What You Must Have
- Bachelor's Degree
- 8 years of experience
- Microsoft Dynamics 365 CRM or ERP certification
What Sets You Apart
- Certification(s) Preferred: ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module (Microsoft LCS or Microsoft Sure Step Certification), CRM: D365 Sales, Marketing, Dynamics CRM (D365/2013/2011)
- Managing entire project lifecycle and resources
- Serving as global point of contact on application design
- Creating functional specs and design documents
- Estimating broad requirements and solution designs
- Participating in testing, quality management reviews
- Architecting solutions and working with technical team
- Utilizing Microsoft BI suite and SSRS reporting services
- Demonstrates extensive ability to collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Technical Architects, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation
Travel Requirements
Up to 60%Job Posting End Date
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines