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Customer Implementation Manager Jobs in Delaware

GROTTO PIZZA INC

Customer Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

Perform other duties as assigned by the supervisor or manager including store specific opening ... Ability to understand and implement written and verbal instruction. * Basic knowledge of food ...

Grotto Pizza

Customer Service Representative

Seaford, DE · On-site

$15 - $20.50/hr

Perform other duties as assigned by the supervisor or manager including store specific opening ... Ability to understand and implement written and verbal instruction. * Basic knowledge of food ...

Grotto Pizza

Customer Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

Perform other duties as assigned by the supervisor or manager including store specific opening ... Ability to understand and implement written and verbal instruction. * Basic knowledge of food ...

Grotto Pizza

Customer Service Representative

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

Perform other duties as assigned by the supervisor or manager including store specific opening ... Ability to understand and implement written and verbal instruction. * Basic knowledge of food ...

Grotto Pizza

Customer Service Representative

Dover, DE · On-site

$16 - $21.75/hr

Perform other duties as assigned by the supervisor or manager including store specific opening ... Ability to understand and implement written and verbal instruction. * Basic knowledge of food ...

Grotto Pizza

Customer Service Representative

Milford, DE

$15.50 - $21/hr

Perform other duties as assigned by the supervisor or manager including store specific opening ... Ability to understand and implement written and verbal instruction. * Basic knowledge of food ...

Grotto Pizza

Customer Service Representative

Seaford, DE · On-site

$15 - $20.50/hr

Perform other duties as assigned by the supervisor or manager including store specific opening ... Ability to understand and implement written and verbal instruction. * Basic knowledge of food ...

Grotto Pizza

Customer Service Representative

Middletown, DE · On-site

$15 - $20.50/hr

Perform other duties as assigned by the supervisor or manager including store specific opening ... Ability to understand and implement written and verbal instruction. * Basic knowledge of food ...

Grotto Pizza

Customer Service Representative

DE · On-site

$16.25 - $22/hr

Perform other duties as assigned by the supervisor or manager including store specific opening ... Ability to understand and implement written and verbal instruction. * Basic knowledge of food ...

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Showing results 1-20

All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Delaware

Customer Implementation Manager information

See Delaware salary details

$39K

$103.6K

$168.1K

How much do customer implementation manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for customer implementation manager in Delaware is $103,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,600.00 and $121,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What is the salary of an implementation manager?

The salary of a Customer Implementation Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for professional development in project management and client relations.

What is the highest paying job in customer service?

In customer service, roles such as Customer Success Director or Customer Experience Executive tend to have the highest salaries, often exceeding six figures with extensive experience and leadership responsibilities. These positions typically require strong communication skills, strategic planning, and industry knowledge, and may involve managing large teams or key accounts.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, training, and support to meet client needs and expectations.

What are the key skills and qualifications needed to thrive as a Customer Implementation Manager, and why are they important?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a Customer Implementation Manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

Can I make 100k as a project manager?

A Customer Implementation Manager can potentially earn $100,000 or more annually, especially with experience, certifications, and working in high-demand industries. Salaries vary based on location, company size, and individual skills, with senior roles and those managing large projects often reaching or exceeding this level.
What are popular job titles related to Customer Implementation Manager jobs in Delaware? For Customer Implementation Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in Delaware look for? The top searched job categories for Customer Implementation Manager jobs in Delaware are:
What cities in Delaware are hiring for Customer Implementation Manager jobs? Cities in Delaware with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you
Customer Service Representative

Customer Service Representative

Grotto Pizza

South Bethany, DE

$15.75 - $21.50/hr

Other

Posted 5 days ago

Grotto Pizza rating

5.0

Company rating: 5.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel.
Essential Functions:

  • Answer all telephone calls immediately using the proper greeting.
  • Assist customers verbally in a friendly, helpful, professional manner, ensuring consistent customer satisfaction using the 10 Steps to Efficient Phone Service.
  • Clearly write down any customer orders using the proper notation and the appropriate order form and requesting all pertinent information.
  • Enter all take-out and delivery orders into the POS system accurately and completely.
  • Prepare any pizza boxes necessary for all take-out and delivery orders.
  • Knowledgeable on the Swirl Rewards program to sign-up guests.
  • Responsible for gelato presentation and appearance.
  • Clean, stock, and sanitize the take-out and/or delivery area and all related equipment.
  • Know and uphold proper safe food handling, safety, and sanitation standards when preparing and serving food.
  • Maintain an accurate record of all cash register transactions including securing cash, processing credit card receipts, and entering tips.
  • Assist in the training of new employees.
  • Provide support services to co-workers as the flow of business dictates.
  • Perform other duties as assigned by the supervisor or manager including store specific opening, closing and side work procedures.
Requirements
Education: Some secondary education.
Experience: Entry-level position.
Age: Must be at least 16 years of age.
Knowledge/Skills/Abilities:
  • Excellent verbal communication and interpersonal skills.
  • Ability to speak English fluently.
  • Ability to remain calm under pressure and to perform in a stressful environment.
  • Excellent organizational and time-management skills.
  • Ability to accurately, quickly, and simultaneously perform multiple tasks.
  • Basic computer operating skills.
  • Ability to quickly and accurately count money and give correct change.
  • Strong math and excellent money handling skills.
  • Stamina to stand up to 5 hours at a time.
  • Ability to lift, bend, and stoop. Strength to frequently lift and carry up to 10 lbs.
  • Ability to read.
  • Ability to understand and implement written and verbal instruction.
  • Basic knowledge of food safety and sanitation issues.
  • Ability to use a standard business telephone in a professional manner.
  • Ability to work in a fast-paced environment. Knowledge of Grotto Pizza menu, policies, preparation, and presentation standards.

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