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Customer Feedback Analyst Jobs (NOW HIRING)

Support sales enablement, marketing programs, and customer feedback analysis through data-driven insights * Participate in data governance efforts to maintain data accuracy, consistency, and ...

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX ... Respond promptly to customer feedback through various channels, including review forums (e.g ...

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX ... Respond promptly to customer feedback through various channels, including review forums (e.g ...

By combining customer feedback, operational data, behavioral analytics, and Voice of Customer insights, this role identifies opportunities to improve customer acquisition, conversion, retention ...

By combining customer feedback, operational data, behavioral analytics, and Voice of Customer insights, this role identifies opportunities to improve customer acquisition, conversion, retention ...

By combining customer feedback, operational data, behavioral analytics, and Voice of Customer insights, this role identifies opportunities to improve customer acquisition, conversion, retention ...

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Customer Feedback Analyst information

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$29

$48

How much do customer feedback analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer feedback analyst in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.
More about Customer Feedback Analyst jobs
Infographic showing various Customer Feedback Analyst job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 87% In-person, and 13% Hybrid job distribution, with an average salary of $61,756 per year, or $29.7 per hour.

Sales Analyst

EBS Recruiters LLC

Saint Louis, MO • On-site

Full-time

Re-posted 20 days ago


Job description

Description:

The Sales Analyst is responsible for transforming sales, marketing, customer, and market data into actionable insights that drive revenue growth, sales effectiveness, and customer retention. This role partners closely with sales, marketing, product, and operational teams to identify opportunities, improve processes, develop reporting solutions, and support data-driven decision-making. The ideal candidate is analytical, business-minded, and skilled at turning complex data into meaningful recommendations. 


Key Responsibilities

  • Analyze sales, marketing, customer, and market data to identify trends, opportunities, and business risks
  • Develop account targeting strategies, customer profiles, and sales playbooks to support revenue growth initiatives
  • Partner with cross-functional stakeholders to understand business objectives and deliver data-driven reporting solutions
  • Evaluate sales processes and workflows to identify bottlenecks and improve pipeline efficiency
  • Analyze customer, product, competitive, and market dynamics and provide actionable recommendations to leadership
  • Develop and maintain dashboards, reports, KPIs, and data visualizations using Power BI and other reporting tools
  • Utilize CRM data to support sales strategy, forecasting, customer segmentation, and opportunity management
  • Recommend improvements to customer data collection, data quality, and reporting processes
  • Research and evaluate external data sources to support market analysis, prospect identification, and business development initiatives
  • Support sales enablement, marketing programs, and customer feedback analysis through data-driven insights
  • Participate in data governance efforts to maintain data accuracy, consistency, and integrity across systems
  • Assist with special projects and ad hoc analysis as needed
Requirements:
  • Bachelor’s degree in Business, Analytics, or related field required; MBA or master's degree a plus
  • 5+ years of experience in sales analysis, business analytics, forecasting, reporting, or CRM analysis
  • Experience supporting sales teams and revenue-generating functions
  • Strong proficiency with Power BI, Microsoft Excel, and CRM platforms such as Salesforce or similar systems
  • Foundational SQL skills required
  • Strong analytical, problem-solving, and investigative abilities with a keen attention to detail
  • Excellent written and verbal communication skills with the ability to present findings to both technical and non-technical stakeholders
  • Self-motivated, collaborative, and adaptable in a fast-paced environment
  • Ability to manage multiple priorities while delivering accurate and actionable insights
  • Power BI Data Analyst certification or equivalent strongly preferred