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Salesforce Functional Analyst Jobs (NOW HIRING)

As a Steampunk Salesforce Functional Analyst , you will work with Technical/Solutions Architects and Developers to translate business requirements into wellarchitected solutions that best leverage ...

Salesforce Functional Analyst

Mclean, VA · On-site

$80K - $150K/yr

Overview As a Steampunk Salesforce Functional Analyst , you will work with Technical/Solutions Architects and Developers to translate business requirements into well-architected solutions that best ...

Salesforce Functional Analyst

Mclean, VA · On-site

$80K - $150K/yr

As a Steampunk Salesforce Functional Analyst, you will work with Technical/Solutions Architects and Developers to translate business requirements into wellarchitected solutions that best leverage the ...

Salesforce Functional Analyst

Mclean, VA · On-site

$80K - $150K/yr

Overview As a Steampunk Salesforce Functional Analyst, you will work with Technical/Solutions Architects and Developers to translate business requirements into well-architected solutions that best ...

Salesforce Functional Analyst

Mclean, VA · On-site

$80K - $150K/yr

Overview As a Steampunk Salesforce Functional Analyst , you will work with Technical/Solutions Architects and Developers to translate business requirements into wellarchitected solutions that best ...

Salesforce Functional Analyst

Mclean, VA · On-site

$80K - $150K/yr

Overview As a Steampunk Salesforce Functional Analyst, you will work with Technical/Solutions Architects and Developers to translate business requirements into wellarchitected solutions that best ...

Overview As a Steampunk Senior Salesforce Functional Analyst, you will work with Technical/Solutions Architects and Developers to translate business requirements into well-architected solutions that ...

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Salesforce Functional Analyst information

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How much do salesforce functional analyst jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for salesforce functional analyst in the United States is $58.01, according to ZipRecruiter salary data. Most workers in this role earn between $49.04 and $67.31 per hour, depending on experience, location, and employer.

What is a Salesforce functional analyst?

A Salesforce functional analyst is a professional who analyzes business requirements and translates them into Salesforce solutions. They work closely with stakeholders to customize and optimize Salesforce platforms, often using tools like Salesforce Lightning and requiring knowledge of business processes and user needs.

What is the difference between Salesforce Functional Analyst vs Salesforce Business Analyst?

AspectSalesforce Functional AnalystSalesforce Business Analyst
CertificationsSalesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder)Salesforce certifications are common but may also include business analysis certifications
Work EnvironmentFocuses on Salesforce platform configuration, customization, and technical requirementsFocuses on gathering business needs, process analysis, and translating requirements into solutions
Employer & Industry UsageUsed in organizations implementing or maintaining Salesforce CRM systemsUsed in organizations seeking to improve business processes with Salesforce solutions
Comparison Search IntentOften compared based on technical vs. business focus

The Salesforce Functional Analyst primarily concentrates on configuring and customizing Salesforce to meet technical requirements, while the Salesforce Business Analyst focuses on understanding business needs and translating them into Salesforce solutions. Both roles often collaborate but serve different aspects of Salesforce implementation and support.

What is the salary of a BA in Salesforce?

The salary of a Salesforce Business Analyst (BA) typically ranges from $70,000 to $110,000 annually, depending on experience, location, and certifications such as Salesforce Certified Business Analyst. Entry-level BAs may earn less, while experienced professionals with specialized skills can earn higher salaries.

What are the key skills and qualifications needed to thrive as a Salesforce Functional Analyst, and why are they important?

To thrive as a Salesforce Functional Analyst, you need a solid understanding of Salesforce CRM, business process analysis, and requirements gathering, often supported by a degree in information systems or business and Salesforce certifications. Familiarity with Salesforce modules, tools like Salesforce Lightning, and data migration or integration systems is typically required. Strong communication, problem-solving, and stakeholder management skills help you bridge technical and business needs effectively. These skills and qualities are vital to ensure solutions are well-aligned with organizational goals and deliver maximum value from the Salesforce platform.

How much do Salesforce analysts make?

Salesforce analysts typically earn a median salary ranging from $70,000 to $100,000 annually, depending on experience, location, and certifications such as Salesforce Certified Administrator or Advanced Administrator. Entry-level roles may start lower, while experienced analysts with specialized skills can earn higher salaries and bonuses.

How does a Salesforce Functional Analyst typically collaborate with business stakeholders and technical teams?

As a Salesforce Functional Analyst, you serve as a crucial bridge between business stakeholders and technical teams. Your role involves gathering and translating business requirements into functional specifications that developers can implement. You’ll regularly facilitate workshops, lead requirement-gathering sessions, and clarify priorities to ensure solutions align with business goals. Close collaboration with end-users, project managers, and developers is essential to deliver effective Salesforce solutions and support continuous process improvement.

What does a functional analyst do?

A Salesforce Functional Analyst evaluates business processes and requirements to implement and optimize Salesforce solutions. They configure the platform, gather user needs, and collaborate with technical teams to ensure the system supports organizational goals. Strong communication skills and knowledge of Salesforce tools are essential for this role.
More about Salesforce Functional Analyst jobs
What states have the most Salesforce Functional Analyst jobs? States with the most job openings for Salesforce Functional Analyst jobs include:

Salesforce Functional Analyst

Niyam IT, Inc.

Ashburn, VA • On-site

Full-time

Posted 23 days ago


Job description

About Niyam IT, Inc. (Niyam)
Niyam IT was founded in 2007 by a group of consultants who shared a unique vision: a technology company steeped in orderly process yet driven by passion and innovation. Over the following decade, we fine-tuned our craft and built an impressive track record of successful outcomes, securing our reputation as the go-to provider of smart, innovative solutions.
Today, Niyam is at the forefront of the industry, leading the way in crafting mission-critical technologies for Emergency Preparedness & Response, Natural Resource Management, Law Enforcement & Justice, Health IT, and Global Citizen Services.
What We Offer:
  • Flexible Work Hours: Life doesn't always fit into a 9-to-5 schedule. We offer flexibility to help you manage your work-life balance effectively.
  • Remote Work: Niyam IT understands the value of flexibility. We offer remote work.
  • Career Growth: Niyam IT is not just a job; it's a career journey. We provide a supportive environment for your professional development and offer fully paid opportunities for training and advancement within the company.
  • Great People: Our people are the blueprint of who Niyam IT is to the industry and community.
  • Great Environment: Niyam IT fosters a great environment where innovation, collaboration, and personal growth thrive.
  • Diversity & Inclusion: We believe in the strength of diverse perspectives. Your unique ideas are welcomed and celebrated every day at Niyam IT.

Join us in creating a workplace where innovation, diversity, and well-being thrive. Your journey at Niyam IT awaits. Apply today!
Niyam is seeking an experienced Salesforce Functional Analyst for one of our federal clients. The Salesforce Functional Analyst supports federal programs by analyzing business and user needs and translating them into functional requirements within Salesforce-based solutions. This role works closely with government stakeholders, program teams, and technical resources to define system scope, support compliant solution design, and ensure successful delivery in accordance with federal standards and security requirements. This position is associated with a proposal submission and is contingent upon contract award. Candidates selected through this process may be considered for employment should the contract be awarded to our organization.
Roles and Responsibilities
  • Analyze business and user needs within a federal program environment and document detailed functional requirements.
  • Collaborate with government stakeholders to define system scope, objectives, and business processes aligned to mission needs.
  • Conduct research, fact-finding, and data analysis to support solution design and program objectives.
  • Facilitate requirements gathering sessions, stakeholder interviews, and working groups with federal clients.
  • Translate business requirements into functional specifications for Salesforce configuration and development teams.
  • Support Agile or hybrid project delivery, including backlog grooming, sprint planning, and user story development.
  • Ensure solutions align with federal compliance requirements (e.g., NIST, FedRAMP, security and privacy standards).
  • Assist in the development of end-user documentation, SOPs, and training materials.
  • Deliver end-user training and provide post-deployment support to federal users.
  • Provide subject matter expertise in Salesforce functionality and business process optimization.
  • Analyze system issues and recommend compliant, scalable solutions.
  • Support preparation of project deliverables, reports, and required contract documentation.
  • Coordinate with cross-functional teams, including security, infrastructure, and development, to ensure successful delivery.

Qualifications and Education Requirements
  • US Citizenship with ability to successfully complete a federal background investigation.
  • Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related field .
  • Minimum of 5 years of experience as a Functional Analyst, Business Analyst, or similar role.
  • Hands-on experience supporting Salesforce implementations or enhancements.
  • Experience working on federal government contracts or within regulated environments.
  • Strong understanding of requirements gathering, business process analysis, and documentation practices.
  • Experience supporting system testing, including UAT coordination and defect tracking.
  • Familiarity with federal compliance frameworks such as NIST 800-53, FedRAMP, or similar.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Excellent communication skills with the ability to interact with government stakeholders.

Preferred Skills
  • Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, Platform App Builder).
  • Experience with Salesforce GovCloud or other secure cloud environments.
  • Experience working in Agile/Scrum environments using tools such as Jira or Azure DevOps.
  • Knowledge of Salesforce products such as Sales Cloud, Service Cloud, or Experience Cloud.
  • Familiarity with data reporting, dashboards, and analytics within Salesforce.
  • Experience with integrations between Salesforce and other federal systems.
  • Strong experience with user training, change management, and adoption strategies.

Application Deadline: This position will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
Niyam IT, Inc. is an Equal Opportunity ("EEO") Employer. All qualified applicants will receive consideration without regard to race, color, creed, religion, sex, sexual orientation, gender identity, pregnancy, marital status, partnership status, age, citizenship status, veteran or military status, medical condition, genetic information, national origin, disability, unemployment status or any other characteristic prohibited by federal, state and/or local laws. If you require a reasonable accommodation due to a disability to complete your application, or if you face challenges using our online application system and need an alternative way to apply, please reach out to us at +1 703.429.2450 or email hr@niyamit.com.