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Salesforce Functional Analyst Jobs (NOW HIRING)

Overview As a Steampunk Senior Salesforce Functional Analyst, you will work with Technical/Solutions Architects and Developers to translate business requirements into well-architected solutions that ...

As a Steampunk Senior Salesforce Functional Analyst, you will work with Technical/Solutions Architects and Developers to translate business requirements into wellarchitected solutions that best ...

Overview As a Steampunk Senior Salesforce Functional Analyst, you will work with Technical/Solutions Architects and Developers to translate business requirements into well-architected solutions that ...

As a Steampunk Senior Salesforce Functional Analyst, you will work with Technical/Solutions Architects and Developers to translate business requirements into wellarchitected solutions that best ...

Overview As a Steampunk Senior Salesforce Functional Analyst, you will work with Technical/Solutions Architects and Developers to translate business requirements into wellarchitected solutions that ...

As a Steampunk Salesforce Functional Analyst/QA Tester , you will work with Technical/Solutions Architects and Developers to translate business requirements into wellarchitected solutions that best ...

Salesforce CRM Functional Analyst Denver, CO Role Overview The CRM/Salesforce Functional Analyst serves as the bridge between business teams and Salesforce solution delivery for the Salesforce CRM ...

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Salesforce Functional Analyst information

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How much do salesforce functional analyst jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for salesforce functional analyst in the United States is $58.01, according to ZipRecruiter salary data. Most workers in this role earn between $49.04 and $67.31 per hour, depending on experience, location, and employer.

What is a Salesforce functional analyst?

A Salesforce functional analyst is a professional who analyzes business requirements and translates them into Salesforce solutions. They work closely with stakeholders to customize and optimize Salesforce platforms, often using tools like Salesforce Lightning and requiring knowledge of business processes and user needs.

What is the difference between Salesforce Functional Analyst vs Salesforce Business Analyst?

AspectSalesforce Functional AnalystSalesforce Business Analyst
CertificationsSalesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder)Salesforce certifications are common but may also include business analysis certifications
Work EnvironmentFocuses on Salesforce platform configuration, customization, and technical requirementsFocuses on gathering business needs, process analysis, and translating requirements into solutions
Employer & Industry UsageUsed in organizations implementing or maintaining Salesforce CRM systemsUsed in organizations seeking to improve business processes with Salesforce solutions
Comparison Search IntentOften compared based on technical vs. business focus

The Salesforce Functional Analyst primarily concentrates on configuring and customizing Salesforce to meet technical requirements, while the Salesforce Business Analyst focuses on understanding business needs and translating them into Salesforce solutions. Both roles often collaborate but serve different aspects of Salesforce implementation and support.

What is the salary of a BA in Salesforce?

The salary of a Salesforce Business Analyst (BA) typically ranges from $70,000 to $110,000 annually, depending on experience, location, and certifications such as Salesforce Certified Business Analyst. Entry-level BAs may earn less, while experienced professionals with specialized skills can earn higher salaries.

What are the key skills and qualifications needed to thrive as a Salesforce Functional Analyst, and why are they important?

To thrive as a Salesforce Functional Analyst, you need a solid understanding of Salesforce CRM, business process analysis, and requirements gathering, often supported by a degree in information systems or business and Salesforce certifications. Familiarity with Salesforce modules, tools like Salesforce Lightning, and data migration or integration systems is typically required. Strong communication, problem-solving, and stakeholder management skills help you bridge technical and business needs effectively. These skills and qualities are vital to ensure solutions are well-aligned with organizational goals and deliver maximum value from the Salesforce platform.

How much do Salesforce analysts make?

Salesforce analysts typically earn a median salary ranging from $70,000 to $100,000 annually, depending on experience, location, and certifications such as Salesforce Certified Administrator or Advanced Administrator. Entry-level roles may start lower, while experienced analysts with specialized skills can earn higher salaries and bonuses.

How does a Salesforce Functional Analyst typically collaborate with business stakeholders and technical teams?

As a Salesforce Functional Analyst, you serve as a crucial bridge between business stakeholders and technical teams. Your role involves gathering and translating business requirements into functional specifications that developers can implement. You’ll regularly facilitate workshops, lead requirement-gathering sessions, and clarify priorities to ensure solutions align with business goals. Close collaboration with end-users, project managers, and developers is essential to deliver effective Salesforce solutions and support continuous process improvement.

What does a functional analyst do?

A Salesforce Functional Analyst evaluates business processes and requirements to implement and optimize Salesforce solutions. They configure the platform, gather user needs, and collaborate with technical teams to ensure the system supports organizational goals. Strong communication skills and knowledge of Salesforce tools are essential for this role.
More about Salesforce Functional Analyst jobs
What states have the most Salesforce Functional Analyst jobs? States with the most job openings for Salesforce Functional Analyst jobs include:
Salesforce CRM Functional Analyst

Salesforce CRM Functional Analyst

Infovision

Denver, CO • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Salesforce CRM Functional Analyst Denver, CO Role Overview The CRM/Salesforce Functional Analyst serves as the bridge between business teams and Salesforce solution delivery for the Salesforce CRM Consolidation via Org Merge. This role focuses on process definition, requirements translation, and validation to ensure the merged org supports scalable, standardized B2C operations across Campaign, Leads, Accounts, Contacts, Opportunity, Contract, Renewal, Billing, and Usage processes. Key Responsibilities: Business Analysis & Requirements Lead discovery sessions with business teams (Sales, CSM, Operations) to document process pain points and desired future-state capabilities.

Translate business requirements into functional specifications, user stories, and acceptance criteria. Map current-state of retiring org processes and identify gaps with the retaining org model. Align process flows to Lead-to-Cash lifecycle and global standard objects.

Functional Design & Validation Define Salesforce data models, page layouts, automations, and integrations supporting B2B and B2C business models. Ensure configuration design adheres to governance standards and reuse principles. Collaborate with architects and developers to validate that technical builds meet functional intent.

Create and execute UAT scripts; track defects to resolution. Data & Integration Alignment Support data migration mapping and validation between Salesforce, ERP, and Data Warehouse. Define field-level ownership and transformation rules for core KPIs based on the business model.

Collaborate on integration testing for existing and new integrations built. Change Enablement & Adoption Prepare user training materials and process documentation for new Salesforce workflows. Participate in requirement sessions and end-user validation.

Gather post-go-live feedback for continuous improvement and backlog grooming. Required Skills/Experience: 6–10 years of experience as a CRM/Salesforce Functional Analyst or Business Systems Analyst. Strong understanding of Sales Cloud, Service Cloud, and Experience Cloud capabilities.

Hands-on knowledge of Salesforce platform; Flows, approval processes, page layouts, and Lightning App configuration. Experience supporting org merges, data migrations, or large CRM transformations. Salesforce Administrator or Sales Cloud Consultant certification preferred.

Familiarity with Lead-to-Cash processes, CPQ, billing/usage integrations, and data governance best practices. Strong analytical, documentation, and communication skills.