Customer Facing Project Manager Jobs in Oregon (NOW HIRING)

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

DMI, LLC is seeking a Project Manager to lead day-to-day contract delivery for the American Battle Monuments Commission's Microsoft Enterprise Support Services contract, overseeing all CLINs, quality control, and stakeholder reporting. This role serves as the primary point of contact with the ABMC Contracting Officer and COR, ensuring that SLA commitments, deliverable schedules, and contract compliance obligations are met across a Microsoft 365, Azure, and Power Platform environment. The Project Manager works closely with all key personnel to maintain program velocity and governance integrity throughout the base year and option periods.

Duties and Responsibilities:

• Develop and deliver the Program Management Plan within 10 business days of contract award, establishing baselines for scope, schedule, risk, and deliverable ownership across all CLINs.
• Produce and submit the Monthly Contract Status Report covering completed work by CLIN, hours used, schedule progress, open risks, deliverable status, ticket trends, service level results, and decision points requiring ABMC input.
• Notify the Contracting Officer and COR in writing when authorized hours or funding reaches 80% of the applicable ceiling. 
• Manage key personnel availability, providing written notification to the CO/COR within one business day if a key team member becomes unavailable, and submitting a qualified replacement candidate within five business days.
• Coordinate CLIN 0001 transition activities, including access and dependency tracking, documentation gap assessment, risk register maintenance, and readiness reporting.
• Oversee the Quality Control Plan (QCP) and corrective action processes, issuing formal Corrective Action Plans when required by the PWS.
• Manage CO-authorized work scope, ensuring no work is performed outside CO authorization and that no billable hours are charged for replacement personnel onboarding.
• Serve as primary liaison between ABMC leadership, the CO/COR, and the technical delivery team, facilitating escalation resolution and change control decisions.

Education and Years of Experience:  

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• An equivalent combination of education and eight or more years of directly relevant federal IT program management experience will be considered in lieu of the degree requirement.
• 7+ years of experience managing federal IT services contracts in a program or project management capacity, including direct client-facing responsibility with government Contracting Officers and CORs.

Required Skills & Certifications: 

• Demonstrated experience managing Time and Materials and Firm-Fixed-Price CLINs concurrently, including invoice accuracy, ceiling tracking, and deliverable compliance.
• Proficiency with ITSM and project management platforms (ServiceNow or equivalent ticketing system, Azure DevOps or equivalent sprint tracking). 
• Experience producing Program Management Plans, Monthly Status Reports, and Corrective Action Plans as formal government deliverables.
• PMP certification (Project Management Professional). DMI recommended minimum.
• Strong working knowledge of GSA MAS IT Schedule contract administration requirements.

Preferred Skills & Certifications: 

• ITIL 4 Foundation certification or higher.
• Experience supporting Microsoft 365 or Azure managed services programs in a federal civilian agency environment.
• Familiarity with change control board (CCB) processes and Section 508 acceptance procedures.
• Prior experience managing contracts with multiple interdependent CLINs under a T&M ceiling structure.

Background Requirements: Must possess or be eligible to obtain and complete a Public Trust background investigation and/or a Public Trust clearance.

Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: None required for this position.

Location: Remote, US

#LI-JL1

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What's Right - We lead with honesty and integrity.
• Own the Outcome - We take responsibility and deliver.
• Deliver for Our Customers - We are relentless about delivering value.
• Think Bold, Act Smart - We innovate with purpose.
• Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:

• Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.