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Customer Experience Project Manager Jobs in Provo, UT

Allied Signs

Project Manager

Vineyard, UT · On-site

$45K - $60K/yr

With over 30 years of experience in sign and awning design, fabrication, installation, and service ... Serve as the primary point of contact for customers throughout the project lifecycle * Communicate ...

Lightspeed DMS

Project Manager

South Jordan, UT

Demonstrated experience managing SaaS implementation, onboarding, or customer success projects in a B2B environment. * Excellent time management and organizational skills, with the ability to juggle ...

Lightspeed DMS

Project Manager

South Jordan, UT · On-site

Demonstrated experience managing SaaS implementation, onboarding, or customer success projects in a B2B environment. * Excellent time management and organizational skills, with the ability to juggle ...

Amteck, LLC

Project Manager

Springville, UT · On-site

The Project Manager shall have the experience to manage the overall project direction, completion ... Grow and maintain customer relationships to ensure customer satisfaction and quality of service

Schuff Steel

Project Manager

Lindon, UT · On-site

Meets with customers and vendors to identify potential barriers with resolutions that maximize ... Work Experience * Five (5) years related experience as a Project/Construction Manager in the ...

ION Solar

Project Manager

Orem, UT · On-site

$17 - $22/hr

Proficiency in project management tools, CRM platforms, or scheduling software (Salesforce experience a plus). * Strong organizational and multitasking skills, with the ability to manage multiple ...

Nrg Bluewater Wind

Project Manager

Lehi, UT · On-site

$70 - $90/hr

As a Project Manager within the Field & Supply Chain Operations PMO, you will lead initiatives that ... Experience in field operations, supply chain, logistics, service operations, customer operations ...

NRG

Project Manager

Lehi, UT · On-site

As a Project Manager within the Field & Supply Chain Operations PMO, you will lead initiatives that ... Experience in field operations, supply chain, logistics, service operations, customer operations ...

NRG

Project Manager

Lehi, UT · On-site

As a Project Manager within the Field & Supply Chain Operations PMO, you will lead initiatives that ... Experience in field operations, supply chain, logistics, service operations, customer operations ...

NRG

Project Manager

Lehi, UT · On-site

As a Project Manager within the Field & Supply Chain Operations PMO, you will lead initiatives that ... Experience in field operations, supply chain, logistics, service operations, customer operations ...

DBM GLOBAL INC

Project Manager

Lindon, UT · On-site

Meets with customers and vendors to identify potential barriers with resolutions that maximize ... Work Experience * Five (5) years related experience as a Project/Construction Manager in the ...

SCHUFF STEEL CO

Project Manager

Lindon, UT

Meets with customers and vendors to identify potential barriers with resolutions that maximize ... Work Experience * Five (5) years related experience as a Project/Construction Manager in the ...

ION Solar

Project Manager

Orem, UT

$17 - $22/hr

Proficiency in project management tools, CRM platforms, or scheduling software (Salesforce experience a plus). * Strong organizational and multitasking skills, with the ability to manage multiple ...

Outcode Software

Technical Project Manager

Draper, UT · On-site

At OutCode, customer experience is at the forefront of everything we do. To help us build functional systems that improve the customer experience, we are looking for a Technical Project Manager, with ...

Outcode Software

Project Manager

Draper, UT · On-site

Successful Project Managers are proactive problem-solvers with exceptional communication skills, strong organizational abilities, and experience managing cross-functional teams in Agile environments.

SunPower

Project Manager (Remote)

Orem, UT · Remote

$70K - $80K/yr

Ready to Schedule Team /Project Management Job Level: Individual Contributor Location: Orem, UT ... customer service. With over 30 years of experience in the US Residential Solar industry, we deliver ...

Dbm Global

Project Manager

Lindon, UT · On-site

$95 - $125/hr

Meets with customers and vendors to identify potential barriers with resolutions that maximize ... Work Experience * Five (5) years related experience as a Project/Construction Manager in the ...

BrightView

Project Manager

Bluffdale, UT · On-site

The Project Manager works with the operations team to ensure that all services are delivered ... Customer service experience * Success at uncovering customers' "points of pain" and developing ...

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All JobsCustomer Experience Project JobsCustomer Experience Project Manager JobsCustomer Experience Project Manager Jobs in Provo, UT

Customer Experience Project Manager information

See Provo, UT salary details

$34.5K

$86K

$107.8K

How much do customer experience project manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer experience project manager in Provo, UT is $86,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,100.00 and $98,900.00 per year, depending on experience, location, and employer.

What does a customer experience project manager do?

A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.

How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?

Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.

What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?

To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.

What is the difference between Customer Experience Project Manager vs Customer Service Manager?

AspectCustomer Experience Project ManagerCustomer Service Manager
Primary FocusOverseeing customer experience improvement projectsManaging customer service teams and daily support operations
Required SkillsProject management, customer journey analysis, cross-functional coordinationTeam leadership, conflict resolution, customer communication
Work EnvironmentProject-based, cross-departmental collaborationCustomer support centers, call centers, service teams
Common CertificationsPMP, Six Sigma, CX certificationsCRM certifications, customer service training

The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.

What are popular job titles related to Customer Experience Project Manager jobs in Provo, UT?

For Customer Experience Project Manager jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Customer Experience Project Manager jobs in Provo, UT look for?

The top searched job categories for Customer Experience Project Manager jobs in Provo, UT are:

What cities near Provo, UT are hiring for Customer Experience Project Manager jobs?

Cities near Provo, UT with the most Customer Experience Project Manager job openings:

Customer Experience Project Manager jobs near you
Infographic showing various Customer Experience Project Manager job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $86,014 per year, or $41.4 per hour.

Project Manager

Allied Signs

Vineyard, UT • On-site

$45K - $60K/yr

Full-time

Posted 10 days ago

Job description

About Us

Allied Electric Sign & Awning Co. exists to Bring Brands to Life. With over 30 years of experience in sign and awning design, fabrication, installation, and service, we are recognized as one of the safest and most reputable employers in the industry. We are growing and looking for high-quality, motivated individuals to join our team.

Role Summary

The Project Manager is responsible for managing sign projects from award through production, installation, and closeout. This role serves as the central point of coordination between sales, fabrication, installation crews, subcontractors, vendors, and customers to ensure projects are completed safely, on time, within scope, and to quality standards.

The ideal candidate is organized, detail-oriented, self-motivated, and experienced in the sign industry. This position requires the ability to manage multiple projects simultaneously while maintaining strong communication and follow-through.

Key Responsibilities

Project Planning & Execution

  • Manage sign projects from concept through production, installation, and completion

  • Develop and maintain project schedules, timelines, and task priorities

  • Coordinate permitting, inspections, and required documentation

  • Track project scope, milestones, and deadlines to ensure timely completion

  • Ensure project documents are complete, accurate, and properly stored

Coordination & Communication

  • Serve as the primary point of contact for customers throughout the project lifecycle

  • Communicate effectively with internal teams, including sales, fabrication, and installation

  • Coordinate with property managers, general contractors, subcontractors, and vendors

  • Respond to calls and emails promptly and professionally

  • Provide clear direction and updates to all project stakeholders

Quality Control & Problem Solving

  • Maintain strong attention to detail to ensure accuracy across all project phases

  • Identify and resolve issues related to fabrication, installation, scheduling, or scope changes

  • Ensure all work meets company quality standards and customer expectations

  • Support on-site problem-solving when required

Documentation & Administrative Support

  • Maintain organized project files, drawings, permits, and correspondence

  • Track materials, orders, and revolving stock related to assigned projects

  • Utilize Google Suite to manage project data and communication

  • Complete additional tasks as assigned by the Director of Project Management

Qualifications

  • Previous experience as a Project Manager in the sign industry (required)

  • Strong understanding of sign fabrication and installation processes

  • Knowledge of general construction, drawings, engineering, and installation methods

  • Ability to manage multiple projects simultaneously under deadline pressure

  • Strong organizational skills with the ability to work independently

  • Excellent written and verbal communication skills

  • Proficiency in Google Suite (Docs, Sheets, Slides)

  • Presentable, dependable, reliable, and detail-oriented

  • Strong problem-solving skills and a positive, professional attitude

Key Competencies

  • Strong project ownership and accountability from award through closeout

  • Excellent internal and external communication skills

  • Ability to prioritize and manage multiple projects simultaneously

  • High attention to detail and accuracy

  • Strong understanding of sign fabrication, installation, and permitting processes

  • Effective problem-solving and decision-making under pressure

  • Ability to coordinate cross-functional teams (sales, fabrication, installation, vendors)

  • Customer-focused mindset with the ability to manage expectations

  • Organized, proactive, and self-directed work style

  • Adaptability to changing project scopes, timelines, and field conditions

  • Commitmen