ZipRecruiter

Log In

1

Customer Experience Project Manager Jobs in Provo, UT

Adobe

Project Manager

Lehi, UT · On-site

The Challenge The Project Manager will drive the customer's enterprise solution development and implementations by means of the Adobe Experience Cloud. This role will partner with Adobe's customers ...

Lightspeed DMS

Project Manager

South Jordan, UT · On-site

Demonstrated experience managing SaaS implementation, onboarding, or customer success projects in a B2B environment. * Excellent time management and organizational skills, with the ability to juggle ...

BambooHR

Construction Project Manager

Draper, UT · On-site

We are currently seeking an experienced Project Manager with a strong work ethic, the desire to be part of a team, and the skills to advance some of the most exciting Residential and Commercial ...

Helix Electric

Project Manager

Sandy, UT · On-site

Develop and build strong teams for each project while delivering quality output, meeting customer ... Field experience coordinating with construction management. * Extensive knowledge of project ...

Helix Electric, LLC

Project Manager

Sandy, UT · On-site

Develop and build strong teams for each project while delivering quality output, meeting customer ... Field experience coordinating with construction management. * Extensive knowledge of project ...

Ventum

Customer Experience Coordinator

Heber, UT · On-site

$18 - $23.50/hr

... and maintain CRM System • Attend Expos and Events on occasion • Create leads and demo ... Experience • Knowledge of the bike industry and extensive knowledge of bike components ...

Ventum

Customer Experience Coordinator

Heber City, UT

$18 - $23.50/hr

... Build and maintain CRM System Attend Expos and Events on occasion Create leads and demo ... Skills & Experience Knowledge of the bike industry and extensive knowledge of bike components ...

Boccard

Project Manager

Riverton, UT · On-site

... its customers worldwide in the Food & Ingredients, Pharmaceutical, Cosmetics, and Brewing ... years of proven experience in Project Management or 5 years' experience as a Process Engineer.

Helix Electric

Project Manager

Sandy, UT · On-site

Develop and build strong teams for each project while delivering quality output, meeting customer ... Field experience coordinating with construction management. * Extensive knowledge of project ...

Chart Industries

Project Manager

Orem, UT

Chart Industries is looking for a Project Manager for our office in either Orem, UT or The ... Excellent customer service skills * Conflict resolution skills * Experience working with Industry ...

Chart Industries

Project Manager

Orem, UT · On-site

Chart Industries is looking for a Project Manager for our office in either Orem, UT or The ... Excellent customer service skills * Conflict resolution skills * Experience working with Industry ...

Chart Industries

Project Manager

Orem, UT · On-site

Chart Industries is looking for a Project Manager for our office in either Orem, UT or The ... Excellent customer service skills * Conflict resolution skills * Experience working with Industry ...

Allied Signs

Project Manager

Vineyard, UT · On-site

$45K - $60K/yr

With over 30 years of experience in sign and awning design, fabrication, installation, and service ... Serve as the primary point of contact for customers throughout the project lifecycle * Communicate ...

previous pagenext page

Showing results 21-40

All JobsCustomer Experience Project JobsCustomer Experience Project Manager JobsCustomer Experience Project Manager Jobs in Provo, UT

Customer Experience Project Manager information

See Provo, UT salary details

$34.5K

$86K

$107.8K

How much do customer experience project manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer experience project manager in Provo, UT is $86,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,100.00 and $98,900.00 per year, depending on experience, location, and employer.

What does a customer experience project manager do?

A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.

How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?

Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.

What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?

To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.

What is the difference between Customer Experience Project Manager vs Customer Service Manager?

AspectCustomer Experience Project ManagerCustomer Service Manager
Primary FocusOverseeing customer experience improvement projectsManaging customer service teams and daily support operations
Required SkillsProject management, customer journey analysis, cross-functional coordinationTeam leadership, conflict resolution, customer communication
Work EnvironmentProject-based, cross-departmental collaborationCustomer support centers, call centers, service teams
Common CertificationsPMP, Six Sigma, CX certificationsCRM certifications, customer service training

The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.

What are popular job titles related to Customer Experience Project Manager jobs in Provo, UT?

For Customer Experience Project Manager jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Customer Experience Project Manager jobs in Provo, UT look for?

The top searched job categories for Customer Experience Project Manager jobs in Provo, UT are:

What cities near Provo, UT are hiring for Customer Experience Project Manager jobs?

Cities near Provo, UT with the most Customer Experience Project Manager job openings:

Customer Experience Project Manager jobs near you
Infographic showing various Customer Experience Project Manager job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $86,014 per year, or $41.4 per hour.

Project Manager - BLUvera ManufacturingProject Manager - BLUvera Manufacturing Project Manager [...]

M. A. Mortenson Company

Eagle Mountain, UT • On-site

$113.50 - $170.30/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Mortenson rating

8.4

Company rating: 8.4 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Mortenson is seeking an experienced Project Manager to lead projects with professionalism, flexibility, and resourcefulness in a dynamic environment. This role involves managing project quality, timeliness, and safety, mentoring the team, and developing strong customer relationships through excellent service and communication skills.

Please Note – This role will be based on different project sites on a rotational basis. Candidates must be willing to travel and stay on a project for weeks at a time with rotations home. Immediate project sites will be at Eagle Mountain, UT and Los Lunas, MN. Future project sites are to be determined.

Responsibilities
  • Manage overall financial health of projects
  • Support and lead EPC contract negotiations, including technical exhibits and project schedules
  • Lead vendor procurement and bid/award phase for major subs and suppliers
  • Develop and maintain project financial and equipment projections
  • Allocate project estimate into financial system, determine cost codes, approve invoices
  • Provide financials and billings to accounting, create monthly owner billings
  • Manage subcontracts and suppliers, oversee budget and selections of trade partners
  • Handle billings, contract management, and change orders
  • Manage and develop Assistant Project Managers and Project Engineers, approve timecards, provide feedback
Qualifications
  • Bachelor’s degree in Construction, Civil, Mechanical or Electrical Engineering, or Construction Management, or equivalent experience
  • Minimum six years of related previous experience
  • Proven ability to assist with all responsibilities for complex projects
  • Detail orientation sufficient to organize and manage multiple project tasks
  • Basic understanding of construction law and generally accepted business practices
  • Preference for candidates with experience in commercial construction, renewable energy project development, EPC contracting, or emerging technologies
  • Intermediate level Microsoft Office, project, and pertinent web application skills
  • Positive professional attitude and strong customer service skills
  • Ability to interpret and communicate Mortenson policies
  • Current driver’s license
  • Visa sponsorship not offered for this position
  • Must be legally authorized to work in the U.S. without sponsorship
Benefits
  • Medical and prescription drug plans that include no additional cost vision coverage (for Non-Craft & Non-Union Craft working 25+ hours / week)
  • Dental plan
  • 401k retirement plan with a generous Mortenson match
  • Paid time off, holidays, and other paid leaves
  • Employer paid Life, AD&D, and disability insurance
  • No-Cost mental health tool and concierge with extensive work‑life resources
  • Tuition reimbursement
  • Adoption assistance
  • Gym membership discount program
Base Pay and Incentive Plan

The base pay range for this role is $113,500 - $170,300. The actual range is higher for the following office locations: Denver, CO and Chicago, IL – 5%, Seattle, WA, and Portland, OR – 10%, Washington, D.C. – 12.5%. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills, and experience, with consideration given to internal equity. This position is eligible for Mortenson’s incentive plan.

Equal Employment Opportunity

Your uniqueness brings new and creative perspectives to the team. Mortenson is committed to providing equal opportunities of employment (EOE) to all individuals, regardless of your race, religion, gender, national origin, age, veteran status, disability, marital status or any other legally protected category.

#J-18808-Ljbffr

What Mortenson employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

M. A. Mortenson logo

About M. A. Mortenson

Sourced by ZipRecruiter

M. A. Mortenson is a prominent name in the construction industry, based out of Minneapolis, MN, US. Established in 1954 by M.A. Mortenson Sr., the company has over six decades of experience offering construction services that have contributed to building lasting infrastructures across various sectors, including healthcare, energy, corporate, and sports. Mortenson has proven its exceptional expertise through a range of complex building and facility projects across the US fulfilling the customer's specifications and exceeding their expectations. Moreover, the company's core values are outlined as ‘Do the Right Thing’, ‘We Before I’, ‘Inspire What’s Possible’, and ‘In it for the long haul’.

Industry

Manufacturing and construction

Company size

1,001 - 5,000 Employees

Headquarters location

Minneapolis, MN, US

Social media

FacebookTwitter

View All M. A. Mortenson Jobs

Apply