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Customer Experience Project Manager Jobs in Indiana

Amteck is seeking an experienced Project Manager to lead complex electrical construction projects ... Build and maintain strong client relationships while ensuring exceptional customer service * Manage ...

Amteck is seeking an experienced Project Manager to lead complex electrical construction projects ... Build and maintain strong client relationships while ensuring exceptional customer service * Manage ...

Job Summary We are seeking an experienced Project Manager to join our team. In this role, you will oversee all aspects of a project's development, coordinating people, processes, and resources to ...

Amteck is seeking an experienced Project Manager to lead complex electrical construction projects ... Build and maintain strong client relationships while ensuring exceptional customer service * Manage ...

... and experienced Project Manager to join our team! Responsibilities: The Project Manager will oversee the management of multiple projects ensuring day-to-day operations including strong customer ...

Amteck is seeking an experienced Project Manager to lead complex electrical construction projects ... Build and maintain strong client relationships while ensuring exceptional customer service * Manage ...

Amteck is seeking an experienced Project Manager to lead complex electrical construction projects ... Build and maintain strong client relationships while ensuring exceptional customer service * Manage ...

Amteck is seeking an experienced Project Manager to lead complex electrical construction projects ... Build and maintain strong client relationships while ensuring exceptional customer service * Manage ...

Amteck is seeking an experienced Project Manager to lead complex electrical construction projects ... Build and maintain strong client relationships while ensuring exceptional customer service * Manage ...

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Paid time off Job Summary We are seeking an experienced Project Manager to join our team. In this role, you will oversee all aspects of a projects development, coordinating people, processes, and ...

Customer Relations: Assist customers through their projects, manage expectations, and ensure ... Experience: At least 6 years in an office environment with significant phone and computer usage.

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Customer Experience Specialist

South Bend, IN ยท On-site

$17.50 - $21.75/hr

Customer Relations: Assist customers through their projects, manage expectations, and ensure ... Experience: At least 6 years in an office environment with significant phone and computer usage.

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Customer Experience Specialist

South Bend, IN ยท On-site

$17.50 - $21.75/hr

Customer Relations: Assist customers through their projects, manage expectations, and ensure ... Experience: At least 6 years in an office environment with significant phone and computer usage.

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Showing results 1-20

Customer Experience Project Manager information

See Indiana salary details

$34.7K

$86.5K

$108.5K

How much do customer experience project manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for customer experience project manager in Indiana is $86,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,600.00 and $99,400.00 per year, depending on experience, location, and employer.

How does a Customer Experience Project Manager typically collaborate with other departments to improve customer satisfaction?

Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.

What are the key skills and qualifications needed to thrive as a Customer Experience Project Manager, and why are they important?

To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.

What is the difference between Customer Experience Project Manager vs Customer Service Manager?

AspectCustomer Experience Project ManagerCustomer Service Manager
Primary FocusOverseeing customer experience improvement projectsManaging customer service teams and daily support operations
Required SkillsProject management, customer journey analysis, cross-functional coordinationTeam leadership, conflict resolution, customer communication
Work EnvironmentProject-based, cross-departmental collaborationCustomer support centers, call centers, service teams
Common CertificationsPMP, Six Sigma, CX certificationsCRM certifications, customer service training

The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.

What does a Customer Experience Project Manager do?

A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.
What are popular job titles related to Customer Experience Project Manager jobs in Indiana? For Customer Experience Project Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Experience Project Manager jobs in Indiana look for? The top searched job categories for Customer Experience Project Manager jobs in Indiana are:
What cities in Indiana are hiring for Customer Experience Project Manager jobs? Cities in Indiana with the most Customer Experience Project Manager job openings:
Infographic showing various Customer Experience Project Manager job openings in Indiana as of June 2026, with employment types broken down into 90% Full Time, 5% Temporary, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $86,524 per year, or $41.6 per hour.
Project Manager

Project Manager

Amteck, LLC

Indianapolis, IN โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Amteck rating

6.9

Company rating: 6.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Lead Large-Scale Electrical Construction Projects for One of the Nation's Top 50 Electrical Contractors!

Amteck is seeking an experienced Project Manager to lead complex electrical construction projects. This is a high-impact leadership role responsible for managing large-scale commercial and industrial electrical projects ranging from $30M-$50M+, while driving project performance, financial success, client satisfaction, and team development.

If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we want to hear from you.

What You'll Do

As a Project Manager, you will oversee all phases of electrical construction projects from preconstruction through closeout while serving as the primary liaison between clients, field leadership, and executive management.

Key Responsibilities

  • Manage large-scale electrical construction projects
  • Lead project planning, scheduling, budgeting, procurement, and execution
  • Drive project financial performance, forecasting, and cost control
  • Coordinate closely with Superintendents, Foremen, Engineering, Estimating, and Executive Leadership
  • Develop and mentor Assistant Project Managers and project staff
  • Build and maintain strong client relationships while ensuring exceptional customer service
  • Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation
  • Utilize scheduling tools such as Primavera P6 and Microsoft Project to maintain project schedules
  • Lead pull-planning sessions and implement production tracking strategies
  • Oversee quality assurance, safety compliance, and project closeout processes
  • Review and negotiate major material purchases and subcontract agreements
  • Collaborate with HR and Operations teams to support workforce planning and project staffing
  • Identify value engineering opportunities and prefabrication solutions to improve project outcomes
What We're Looking For

Required Qualifications

  • 3-5+ years of Project Management experience in electrical construction
  • Experience managing commercial and industrial electrical construction projects
  • Demonstrated success managing projects valued at $30M-$50M+
  • Strong knowledge of:
    • Electrical Construction Project Management
    • National Electrical Code (NEC)
    • OSHA regulations and safety practices
  • Experience with Primavera P6, Microsoft Project, or similar scheduling software
  • Strong financial management, forecasting, and budgeting skills
  • Exceptional leadership, communication, and organizational abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Willingness to travel based on project requirements

Preferred Qualifications

  • Experience with AccuBid Anywhere
  • Experience leading large field teams and mentoring project staff
  • Strong understanding of construction technology and document management systems
Why Join Amteck?

At Amteck, we invest in our people and provide opportunities to work on some of the most exciting and challenging electrical construction projects in the industry.

We Offer

  • Competitive salary and performance incentives
  • Comprehensive medical, dental, and vision coverage
  • 401(k) with company match
  • Paid time off and holidays
  • Professional development and advancement opportunities
  • Leadership training and career growth programs
  • Collaborative, team-oriented culture
  • Opportunity to lead high-profile national construction projects
Apply Today

If you're ready to take the next step in your construction management career and lead impactful electrical construction projects, we'd love to hear from you.

Apply now to join the Amteck team and help build the future of electrical construction.