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Customer Experience Project Manager Jobs in Indiana

The Sullivan Corporation

Be Seen First

Construction Project Manager

Indianapolis, IN · On-site

$85K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Project manager must be experienced in scheduling, preparing contract documents, construction related programs. Minimum travel. Company Description Commercial General Contractor / Construct ...

New

IDEX

Project Manager

Crawfordsville, IN · On-site

Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX ... Coordinate closely with sponsor customers and internal teams to deliver projects that meet customer ...

IDEX Corporation

Project Manager

Crawfordsville, IN · On-site

Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX ... Coordinate closely with sponsor customers and internal teams to deliver projects that meet customer ...

STAHL

Project Manager

Crane, IN

... and experienced Project Manager to join our team! Responsibilities: The Project Manager will oversee the management of multiple projects ensuring day-to-day operations including strong customer ...

Elwood Staffing

Project Manager

Fort Wayne, IN

$30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Experience with ERP or project management software is a plus. * Desired Skills Customer-focused mindset * Strong leadership and accountability * Applicant may be subject to a background check * Pre ...

Mr Handyman

Customer Experience Specialist

South Bend, IN · On-site

$17.50 - $21.75/hr

Customer Relations: Assist customers through their projects, manage expectations, and ensure ... Experience: At least 6 years in an office environment with significant phone and computer usage.

Mr Handyman

Customer Experience Specialist

Granger, IN · On-site

$16 - $20/hr

Customer Relations: Assist customers through their projects, manage expectations, and ensure ... Experience: At least 6 years in an office environment with significant phone and computer usage.

Amteck, LLC

Project Manager

Indianapolis, IN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Amteck is seeking an experienced Project Manager to lead complex electrical construction projects ... Build and maintain strong client relationships while ensuring exceptional customer service * Manage ...

Stahl Companies

Project Manager

Crane, IN · On-site

... and experienced Project Manager to join our team! Responsibilities: The Project Manager will oversee the management of multiple projects ensuring day-to-day operations including strong customer ...

Amteck, LLC

Project Manager

Warsaw, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Amteck is seeking an experienced Project Manager to lead complex electrical construction projects ... Build and maintain strong client relationships while ensuring exceptional customer service * Manage ...

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All JobsCustomer Experience Project JobsCustomer Experience Project Manager JobsCustomer Experience Project Manager Jobs in Indiana

Customer Experience Project Manager information

See Indiana salary details

$34.7K

$86.5K

$108.5K

How much do customer experience project manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer experience project manager in Indiana is $86,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,600.00 and $99,400.00 per year, depending on experience, location, and employer.

How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?

Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.

What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?

To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.

What is the difference between Customer Experience Project Manager vs Customer Service Manager?

AspectCustomer Experience Project ManagerCustomer Service Manager
Primary FocusOverseeing customer experience improvement projectsManaging customer service teams and daily support operations
Required SkillsProject management, customer journey analysis, cross-functional coordinationTeam leadership, conflict resolution, customer communication
Work EnvironmentProject-based, cross-departmental collaborationCustomer support centers, call centers, service teams
Common CertificationsPMP, Six Sigma, CX certificationsCRM certifications, customer service training

The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.

What does a customer experience project manager do?

A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.

What are popular job titles related to Customer Experience Project Manager jobs in Indiana?

For Customer Experience Project Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Experience Project Manager jobs in Indiana look for?

The top searched job categories for Customer Experience Project Manager jobs in Indiana are:

What cities in Indiana are hiring for Customer Experience Project Manager jobs?

Cities in Indiana with the most Customer Experience Project Manager job openings:

Customer Experience Project Manager jobs near you
Infographic showing various Customer Experience Project Manager job openings in Indiana as of June 2026, with employment types broken down into 90% Full Time, 5% Temporary, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $86,524 per year, or $41.6 per hour.

Construction Project Manager

The Sullivan Corporation

Indianapolis, IN • On-site

$85K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

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Job description

Indianapolis Area General Contractor seeking an individual with tenant finish and out of ground retail construction experience. Project manager must be experienced in scheduling, preparing contract documents, construction related programs. Minimum travel.

Company Description

Commercial General Contractor / Construct Management Company that works with leading retailers and Developers nationwide.