Customer Experience Project Manager Jobs in Alabama

#jobalert | DIRECT HIRE | PROJECT MANAGER | EPC | Birmingham, AL 

Alabama based construction and manufacturing company is hiring an experienced Project Manager to own the full lifecycle of complex building programs within an integrated design-manufacture-construct delivery model. This is not a traditional GC PM role — the person in this seat manages across design, manufacturing, and field construction simultaneously, owns the project financials end-to-end, presents performance at executive review, and leads the field during critical installation milestones.  If you have 4-8 years of PM experience, advanced Excel and scheduling proficiency across multiple platforms, and you're ready to own a program rather than manage a phase, this is a conversation worth having.

• Anticipate $100K-$120K+, based on experience
• Full benefits package: health, dental, and vision insurance; FSA; paid time off; short-term and long-term disability; life insurance; 401(k)
• Support for professional licenses and certifications (PMP, LEED AP, and others)
• Defined advancement path within a growing Program Management group
• Birmingham, Alabama — travel up to 5 days per month to active job sites (primarily Southeast and Texas)

Overview:

Program Management:

• Own end-to-end project delivery for assigned programs — design, manufacturing, construction, and closeout
• Develop, maintain, and continuously improve all program tools and processes: schedules, buyout logs, change order logs, financial forecasts, and stakeholder communications
• Manage project financials: forecasting, cost control, change management, and performance reporting
• Present project performance at executive review
• Lead execution of vendor and subcontractor contracts; manage Owner Invoices, change orders, and JCR forecasting
• Coordinate cross-functionally across design, manufacturing, construction, supply chain, regulatory, warranty, and finance
• Identify cost, schedule, and scope risks; escalate appropriately; drive proactive resolution
• Lead structured project launches with clear schedules, milestones, and deliverables
• Mentor and develop junior project management staff
• Capture and communicate lessons learned to support continuous improvement
• Support estimating with data-driven cost models, project assumptions, and financial analysis

Field Leadership:

• Serve as primary on-site point of contact and client-facing communicator during critical construction milestones
• Coordinate with Authorities Having Jurisdiction, Engineer of Record, and design partners
• Oversee subcontractor and vendor performance on-site: scope, execution, quality, schedule, and safety
• Negotiate, review, and execute subcontracts and Owner Change Orders
• Lead client walkthroughs, OAC meetings, and milestone acceptance on-site
• Drive quality and safety performance standards on-site

Required:

• Bachelor's degree in Architecture, Engineering, Construction Management, Data Analytics, or related field
• 4-8 years of relevant experience including proven PM delivery of complex projects in construction or manufacturing
• Demonstrated end-to-end project delivery accountability — full lifecycle, not just one phase
• Advanced Microsoft Excel proficiency — Power Query, complex modeling, pivot tables, and dashboards
• Advanced scheduling proficiency across multiple platforms: MS Project, Primavera P6, and Smartsheet
• Proficiency in Microsoft Office suite and Bluebeam
• Proven ability to lead cross-functional teams across design, manufacturing, and construction
• Experience with client interaction, reporting, and executive-level communication
• Ability to travel up to 5 days per month

Preferred — strong differentiators:

• Experience presenting project financial performance at executive or senior client level
• Advanced proficiency in Python, SQL, or data modeling tools
• Experience with Power BI, Tableau, or Smartsheet dashboards
• Experience with Microsoft Dynamics Business Central or comparable ERP
• AI tool proficiency with demonstrated application to project delivery workflows
• Experience in construction or design-build environments
• Experience interpreting CAD, Revit, or SolidWorks models
• Relevant professional certification: PMP, ASHE CHC, LEED AP, or similar

KEYWORDS Project Manager, EPC Project Manager, Construction Project Manager, Design-Build PM, Construction PM, End-to-End Project Delivery, Project Financials, JCR, Change Order Management, Cost Forecasting, Executive Reporting, Cross-Functional Coordination, MS Project, Primavera P6, Smartsheet, Power Query, Microsoft Excel, Bluebeam, AHJ, EOR, Subcontract Management, Python, SQL, Power BI, Tableau, Microsoft Dynamics, ERP, PMP, Alabama, Birmingham

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