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Customer Experience Program Manager Jobs in Oklahoma

Program Manager

Tulsa, OK · On-site

$100 - $140/hr

... to customer sites as needed Qualifications • 7+ years of Program Management experienceExperience managing large-scale manufacturing or defense-related programs • Aerospace & Defense ...

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits ...

The customer may need support as needed at other locations: Warrenton, VA, Atlantic City, NJ ... We are seeking an experienced Program Manager to lead and oversee all aspects of a major technical ...

Customer Experience Manager Agency 807 HEALTH CARE AUTHORITY Supervisory Organization EGID Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date ...

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Customer Experience Associate

Medicine Park, OK · On-site

$15.75 - $21/hr

You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the Exchange. So what can you expect as a Customer Experience Associate at the Exchange?

Customer Experience Associate

Medicine Park, OK · On-site

$15.75 - $21/hr

You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the Exchange. So what can you expect as a Customer Experience Associate at the Exchange?

Customer Experience Associate

Medicine Park, OK · On-site

$15.75 - $21/hr

You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the Exchange. So what can you expect as a Customer Experience Associate at the Exchange?

Customer Experience Associate

Medicine Park, OK · On-site

$15.75 - $21/hr

You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the Exchange. So what can you expect as a Customer Experience Associate at the Exchange?

Customer Experience Associate

Medicine Park, OK · On-site

$15.75 - $21/hr

You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the Exchange. So what can you expect as a Customer Experience Associate at the Exchange?

Experience managing program schedules, staffing, workflow performance, and customer-facing operations. * Strong written and verbal communication skills, including experience briefing leadership and ...

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Customer Experience Program Manager information

See Oklahoma salary details

$8

$49

$78

How much do customer experience program manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer experience program manager in Oklahoma is $49.93, according to ZipRecruiter salary data. Most workers in this role earn between $33.27 and $64.13 per hour, depending on experience, location, and employer.

How does a customer experience program manager typically collaborate across departments to drive customer-centric initiatives?

A Customer Experience Program Manager frequently works cross-functionally with teams such as product development, marketing, sales, and customer support to ensure a unified approach to customer satisfaction. This role involves coordinating meetings, gathering feedback, and aligning various stakeholders around customer experience goals. Effective collaboration is essential for identifying pain points, implementing solutions, and tracking the impact of customer experience programs. By bridging departmental gaps, the Program Manager helps maintain a consistent, high-quality experience for customers throughout their journey.

What are the key skills and qualifications needed to thrive as a customer experience program manager, and why are they important?

To thrive as a Customer Experience Program Manager, you need expertise in customer journey mapping, program management, and analytics, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and experience with project management frameworks such as Agile or Six Sigma are commonly required. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional collaboration and advocate for the customer. These competencies ensure effective program delivery, continuous improvement, and enhanced customer satisfaction.

What is the difference between Customer Experience Program Manager vs Customer Service Manager?

AspectCustomer Experience Program ManagerCustomer Service Manager
Primary FocusDesigning and improving overall customer experience strategiesManaging customer service teams and daily support operations
Skills & CertificationsCustomer experience, project management, data analysisCustomer service, team leadership, conflict resolution
Work EnvironmentCross-departmental, strategic planningCustomer support centers, call centers
Industry UsageRetail, tech, finance, healthcareRetail, hospitality, telecom, banking

The Customer Experience Program Manager focuses on developing strategies to enhance the overall customer journey, while the Customer Service Manager oversees daily customer support operations. Both roles require strong communication skills, but the Program Manager emphasizes strategic planning and data analysis, whereas the Service Manager concentrates on team management and service quality.

How do you become a customer experience program manager?

To become a customer experience program manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service, project management, or related roles. Developing skills in data analysis, communication, and leadership, as well as familiarity with customer experience tools and methodologies, is also important. Earning certifications such as Certified Customer Experience Professional (CCXP) can enhance prospects.

What does a customer experience program manager do?

A customer experience program manager oversees initiatives to improve customer satisfaction and loyalty by analyzing feedback, developing strategies, and coordinating cross-functional teams. They often use data analysis tools and customer journey mapping to identify areas for improvement and ensure consistent service quality across channels.

What are popular job titles related to Customer Experience Program Manager jobs in Oklahoma?

For Customer Experience Program Manager jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Customer Experience Program Manager jobs in Oklahoma look for?

The top searched job categories for Customer Experience Program Manager jobs in Oklahoma are:

What cities in Oklahoma are hiring for Customer Experience Program Manager jobs?

Cities in Oklahoma with the most Customer Experience Program Manager job openings:

Infographic showing various Customer Experience Program Manager job openings in Oklahoma as of July 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $103,862 per year, or $49.9 per hour.

$100 - $140/hr

Other

Retirement

Posted 4 days ago


Job description

Use our easy apply form to send your application to David DeCristofaro, the Jobot Pro hosting this job. Compensation Based on Experience.Program Manager
$100000 - $140000 per year | Tulsa, OK | On-Site | Permanent
Stable and Growing Aerospace/Defense Organization - Program Manager Opportunity!
A bit about us:
We are a long-standing, innovative manufacturer of high-reliability electronic solutions used in mission-critical industries. Our culture is built around technical excellence, collaboration, and hands-on problem solving. Engineers here have real ownership—working closely with customers, operations, and leadership to deliver complex products that truly matter. With a supportive team environment, meaningful autonomy, and clear paths for growth, we offer the stability of an established organization combined with the energy and impact of a close-knit engineering culture.
Why join us?
• Competitive Base plus Bonus Compensation Structure!
• Lucrative Employee Stock Purchase Plan!
• Matching 401k Plan!
• Exciting and Unique Projects and Products!
• Significant Autonomy!
• Clear Path for Advancement!
• Relocation Assistance!
Job Details
We are seeking a senior-level Program Manager to oversee complex aerospace and defense electronics manufacturing programs within a high-mix, low-volume environment. This role will manage customer relationships, coordinate cross-functional teams, and drive execution across multiple PCB manufacturing programs valued at $25M+.
Responsibilities
• Manage multiple customer programs within a complex PCB manufacturing environment
• Oversee schedules, deliverables, and customer communication across program lifecycles
• Coordinate with engineering, quality, supply chain, and manufacturing teams
• Support production involving highly technical printed circuit board assemblies and testing processes
• Drive execution in a fast-paced, deadline-driven environment
• Travel up to 30% to customer sites as needed
Qualifications
• 7+ years of Program Management experience
• Experience managing large-scale manufacturing or defense-related programs
• Aerospace & Defense background strongly preferred
• Contract management experience
• Technical manufacturing background highly desired
• Experience in electronics, PCB manufacturing, or complex assemblies is a plus
• Bachelors Degree required
• Supervisory experience is a plus
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