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Customer Experience Operations Manager Jobs in Alabama

Ataero

Operations Manager

Huntsville, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience: * At least seven years of experience in physical logistics or leading analytical teams ... Strong customer-service and stakeholder-coordination abilities. Travel Requirements: * Work is ...

Amazon

Operations Manager

Mobile, AL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Mobile, AL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Airgas

Area Operations Manager

Birmingham, AL · On-site

$95 - $130/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Area Operations ManagerSkip to main content#Area Operations Manager page is loaded## Area ... customer experience, improve efficiencies, and optimize costs across the cylinder supply chain.

Alabama Outdoors

Operations Manager

Mobile, AL · On-site

$17 - $20/hr

At Alabama Outdoors, we're serious about providing an incredible guest experience -- and that ... Manage e-commerce orders, charge sends, and store ship-to-customer orders for accuracy and ...

Alabama Outdoors

Operations Manager

Mobile, AL · On-site

$17 - $20/hr

At Alabama Outdoors, we're serious about providing an incredible guest experience - and that starts ... Manage e-commerce orders, charge sends, and store ship-to-customer orders for accuracy and ...

Golden State Foods

Operations Manager

Opelika, AL · On-site

Establish and maintain strong relationships with customers, vendors, and raw material suppliers to ... Bachelor's degree from an accredited college institution Experience: 7 to 10 years of relevant work ...

Golden State Foods

Operations Manager

Opelika, AL · On-site

Establish and maintain strong relationships with customers, vendors, and raw material suppliers to ... Bachelor's degree from an accredited college institution Experience: 7 to 10 years of relevant work ...

gulfeagle

Operations Manager

Montgomery, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Manager Summary: Gulfeagle Supply is searching for an inspired leader that is prepared ... Customer Service mentality with experience in conflict resolution * Ability to operate a PC ...

Amazon

Operations Manager

Bessemer, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for motivated, customer-focused individuals who want to join our team as an ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...

Gulfeagle Supply

Operations Manager

Montgomery, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, the Operations Manager will support the Branch Manager in leading, managing, and ... Customer Service mentality with experience in conflict resolution * Ability to operate a PC ...

GULFEAGLE SUPPLY

Operations Manager

Montgomery, AL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, the Operations Manager will support the Branch Manager in leading, managing, and ... Customer Service mentality with experience in conflict resolution * Ability to operate a PC ...

AAR

Operations Manager

Fort Novosel, AL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serve as the primary operational liaison between the contractor, the FSN government customer, Army ... Experience supporting or operating within a government aviation training contract. * Proficiency ...

New

gulfeagle

Operations Manager

Montgomery, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Manager Summary: Gulfeagle Supply is searching for an inspired leader that is prepared ... Customer Service mentality with experience in conflict resolution * Ability to operate a PC ...

AAR Corporation

Operations Manager

Fort Novosel, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serve as the primary operational liaison between the contractor, the FSN government customer, Army ... Experience supporting or operating within a government aviation training contract. * Proficiency ...

AAR

Operations Manager

Fort Novosel, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serve as the primary operational liaison between the contractor, the FSN government customer, Army ... Experience supporting or operating within a government aviation training contract. * Proficiency ...

AAR Corporation

Operations Manager

Fort Novosel, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serve as the primary operational liaison between the contractor, the FSN government customer, Army ... Experience supporting or operating within a government aviation training contract. * Proficiency ...

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Showing results 41-60

All JobsCustomer Experience Operations JobsCustomer Experience Operations Manager JobsCustomer Experience Operations Manager Jobs in Alabama

Customer Experience Operations Manager information

See Alabama salary details

$40.3K

$112.1K

$122.8K

How much do customer experience operations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer experience operations manager in Alabama is $112,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,500.00 and $121,500.00 per year, depending on experience, location, and employer.

How does a customer experience operations manager typically collaborate with other departments to improve the customer journey?

A Customer Experience Operations Manager regularly works cross-functionally with teams such as product development, marketing, sales, and customer support to identify pain points and streamline processes impacting the customer journey. They often facilitate meetings, analyze feedback, and coordinate initiatives that align customer needs with business objectives. Effective collaboration ensures a unified approach to delivering consistent and high-quality experiences at every customer touchpoint, making relationship-building and strong communication skills essential in this role.

What is the difference between Customer Experience Operations Manager vs Customer Service Manager?

AspectCustomer Experience Operations ManagerCustomer Service Manager
Primary FocusOptimizing overall customer experience and operational efficiencyManaging customer service teams and resolving customer issues
Required SkillsData analysis, process improvement, cross-department coordinationTeam leadership, communication, conflict resolution
Work EnvironmentCross-functional teams, strategic planningCustomer support centers, direct team management
Common UsageUsed in organizations focusing on customer journey and experience enhancementUsed in organizations emphasizing direct customer support and issue resolution

The Customer Experience Operations Manager focuses on improving the overall customer journey and operational processes, often working across departments. In contrast, the Customer Service Manager primarily manages customer support teams to handle direct customer issues. Both roles require strong communication skills, but the Operations Manager emphasizes strategic improvements, while the Service Manager concentrates on team management and issue resolution.

What are the key skills and qualifications needed to thrive as a customer experience operations manager?

To thrive as a Customer Experience Operations Manager, you need expertise in process optimization, data analysis, and customer service management, often supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and workflow management systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you motivate teams and resolve customer issues effectively. These skills ensure operational efficiency, drive customer satisfaction, and support continuous improvement in customer experience.

What are popular job titles related to Customer Experience Operations Manager jobs in Alabama?

For Customer Experience Operations Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Customer Experience Operations Manager jobs in Alabama look for?

The top searched job categories for Customer Experience Operations Manager jobs in Alabama are:

What cities in Alabama are hiring for Customer Experience Operations Manager jobs?

Cities in Alabama with the most Customer Experience Operations Manager job openings:

Customer Experience Operations Manager jobs near you
Infographic showing various Customer Experience Operations Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $112,100 per year, or $53.9 per hour.

Operations Manager

Ataero

Huntsville, AL • On-site

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Salary: Based on qualifications and technical skills

Ataero is hiring!

Site Operations Manager(s)

2 positions located at:
Redstone Arsenal Alabama and Huntsville, Alabama
(Contingent upon contract award)


POSITION SUMMARY

The Site Operations Manager provides dedicated on-site leadership for assigned Centralized Distribution Activities operations and is directly accountable for workforce supervision and execution of applicable Performance Work Statement tasks.Site Operations Manager leads the analytical workforce at Redstone Arsenal/Huntsville, Alabama.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Direct daily site operations, workforce assignments, workload balancing, schedule execution, and compliance with applicable contract requirements.
  • Supervise, coach, and evaluate assigned personnel and maintain appropriate staffing, coverage, training, and workforce readiness.
  • Ensure site personnel understand their responsibilities, performance standards, safety requirements, and quality expectations.
  • Track site performance against required standards and timelines, identify operational risks, remove obstacles, and elevate significant issues to the Program Manager.
  • Implement quality-control procedures and validate the accuracy, completeness, and timeliness of work products, transactions, and deliverables.
  • Support root-cause analysis and the development, implementation, and monitoring of corrective actions.
  • Coordinate with Government stakeholders, contractor leadership, technical leads, and other site personnel to ensure responsive and integrated support.
  • Maintain compliance with applicable Army, installation, physical-security, information-security, cybersecurity, property-accountability, safety, and operational requirements.
  • Prepare and communicate site-status information, staffing updates, performance results, risks, and recommended actions.
  • Lead analytical teams performing logistics analysis, data analysis, modeling, reporting, data visualization, and process-improvement support.
  • Coordinate the work of Senior Logistics Analysts, Senior Data Analysts, Program/Data Analysts, and other technical personnel.
  • Ensure analytical products are accurate, timely, properly documented, and responsive to Government requirements.
  • Facilitate coordination among logistics analysts, data analysts, system developers, and Government stakeholders.


MINIMUM QUALIFICATIONS

Education:

  • Bachelors degree in a relevant field.

Experience:

  • At least seven years of experience in physical logistics or leading analytical teams, aligned with the assigned site.
  • At least three years of leadership experience in a Department of Defense environment.
  • Demonstrated experience supervising an operational workforce and executing performance-based contract requirements.
  • Must possess a Secret government clearance


REQUIRED SKILLS AND COMPETENCIES

  • Strong leadership, communication, organizational, and problem-solving skills.
  • Ability to manage competing priorities, staffing requirements, performance measures, quality, safety, and workforce readiness.
  • Working knowledge of Army logistics, warehouse operations, or advanced analytical operations appropriate to the assigned site.
  • Ability to identify performance problems, conduct root-cause analysis, and implement corrective actions.
  • Strong customer-service and stakeholder-coordination abilities.


Travel Requirements:

  • Work is performed at the assigned Government location at Redstone Arsenal/Huntsville, Alabama,
  • Must be able to work the schedule necessary to support contract performance and respond to mission priorities.


Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life & AD&D
  • Short Term Disability
  • Long Term Disability
  • 401(k) Retirement Plan
  • 401(k) Employee Matching, up to 6% with immediate vestment
  • Employee Assistance Program
  • Paid Time Off + all Federal Holidays
  • Tuition Assistance/certifications for job related education