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Ticket Operations Jobs in Alabama (NOW HIRING)

Auburn

Assistant Director, Ticket Operations

Auburn, AL · On-site

$55 - $75/hr

Auburn Athletics is excited to begin the search for an Assistant Director, Ticket Operations ! This role aids in managing and leading the athletic department's ticketing operations (Football, Men ...

Auburn

Associate Director, Premium Sales

Auburn, AL · On-site

$90 - $130/hr

This role will serve as a key contributor to premium revenue strategy and collaborate across Athletics Development, Ticket Operations, and external partners to support the long-term financial success ...

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How much do ticket operations jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for ticket operations in Alabama is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $25.05 per hour, depending on experience, location, and employer.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the most commonly searched types of Ticket Operations jobs in Alabama?

The most popular types of Ticket Operations jobs in Alabama are:

What are popular job titles related to Ticket Operations jobs in Alabama?

For Ticket Operations jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Ticket Operations jobs in Alabama look for?

The top searched job categories for Ticket Operations jobs in Alabama are:

Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Alabama as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,536 per year, or $21.9 per hour.

Assistant Director, Ticket Operations

Auburn University

Auburn, AL • On-site

$55 - $75/hr

Other

Posted 26 days ago

Auburn University rating

6.5

Company rating: 6.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

519th of 631 rated colleges and universities

Job description

Overview

Join Auburn Athletics in a fast-paced ticketing role where you’ll help drive the fan experience!

Auburn Athletics is excited to begin the search for an Assistant Director, Ticket Operations! This role aids in managing and leading the athletic department's ticketing operations (Football, Men's & Women's Basketball, Gymnastics, Baseball and Softball). Responsibilities include customer service, game-day operations, sport-specific ticketing operations, back-office ticketing software and technology management, and conflict resolution. This individual aids in the selection and training of all student interns. All operations must be completed in compliance with the Tigers Unlimited priority system, University Auditing, State, National Collegiate Athletic Association (NCAA), and southeastern Conference (SEC) policies and procedures.

Responsibilities
  • Aids in the day-to-day operation of the ticket office including daily customer service work, overall supervision of ticket office personnel, and gameday operations for all sports.
  • Responsible for assisting patrons on the phone, in person, as well as through email communications, including the general ticket office email account.
  • Serves as first line of supervision beyond part-time staff and student employees.
  • Manages all facets of ticket operations for select sport(s) including ticket allocation, seat changes, set up, and ticket printing & delivery. Manages post-season ticket operations for select sport(s) and events.
  • Aids in the resolution of customer complaints or problems for donors, athletic coaches and staff, Auburn faculty and staff, alumni, public ticket purchasers, and other assorted groups.
  • Works in conjunction with Tigers Unlimited, Ticket Sales, Marketing, and Communications on ticket sales plans, strategy, and timelines.
  • Aids in all reporting, requests, and Equerry reports regarding select sports.
  • Aids in the screening, hiring, and training of ticket office student interns.
  • Travels to select events to administer and distribute player, coach, and administrator tickets and will call.
  • Responsible for compliance with all state, University, National Collegiate Athletic Association (NCAA), and southeastern Conference (SEC) rules regarding ticket sales and distribution.
Qualifications
  • Bachelor's degree
  • 2 years of experience in ticketing operations or customer service.
Desired Qualifications:
  • Experience in intercollegiate or professional sports ticket sales or operations is desired.
Contract Type

Continuing

Why Work at Auburn?
  • Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
  • Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
  • We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
  • Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
  • A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.

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