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Customer Experience Associate Jobs in Decatur, GA

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Remote Client Experience Associate

Atlanta, GA · Remote

$16/hr

We are looking for a Client Experience Associate to join our team! Please see below for more ... You will be taking customer calls, capturing incoming leads, taking orders, and scheduling ...

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Customer Experience Associate information

See Decatur, GA salary details

$10

$18

$24

How much do customer experience associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer experience associate in Decatur, GA is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.67 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.
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What are the most commonly searched types of Customer Experience jobs in Decatur, GA?

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For Customer Experience Associate jobs in Decatur, GA, the most frequently searched job titles are:

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What cities near Decatur, GA are hiring for Customer Experience Associate jobs?

Cities near Decatur, GA with the most Customer Experience Associate job openings:

Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $37,629 per year, or $18.1 per hour.

Customer Experience Specialist (Retail Associate)

Diventures

Marietta, GA • On-site

$12 - $18/hr

Full-time

Re-posted yesterday

Diventures rating

4.8

Company rating: 4.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

188th of 225 rated education and training

Job description

Make Waves in Your Career at Diventures! Do you believe in the power of great customer service? Are you ready for a role where learning, building relationships, having fun, and making a difference are all in a day's work? At Diventures, we combine the thrill of aquatic adventures with top-notch customer experiences. Now, we're looking for a Customer Experience Specialist who's ready to make every moment unforgettable for our guests.Who We Are At Diventures, safety is our number one priority, and fun is our number one goal. Whether it's teaching scuba diving or swim lessons, booking travel adventures, or selling top-quality gear, we help customers on their underwater journey. If you're passionate about people and ready to jump into a dynamic, fast-paced environment, this is the place for you!What's in It for You?A chance to be the face of a company that's all about adventure and connection.A role where every day brings something new, exciting, and meaningful.An awesome team that values creativity, passion, and FUN!Opportunities to grow your skills and certifications in SCUBA, swim, and more.What You'll Do (AKA Your Superpowers)Be the Star of the Show: Greet every customer with a big smile and authentic enthusiasm, making their day better just by meeting you.Craft Unique Experiences: Understand each customer's dreams and needs, then match them with the perfect swim, SCUBA, or travel solution.Set the Stage: Keep our facility spotless, organized, and visually stunning - a place customers can't wait to return to.Solve Problems Like a Pro: Handle challenges with grace, turning potential hiccups into reasons for customers to love us even more.Spread the Joy: Engage with customers through phone, email, or in person, delivering top-tier service every single time.Your Vibe: Who We're Looking For You're not just someone who "likes people" - you thrive on creating connections, spreading positivity, and making every interaction meaningful. You're confident, resourceful, and always up for a challenge. Here's what makes you stand out:A magnetic, friendly personality that makes people feel instantly comfortable.A problem-solver with a "let's make it happen" attitude, even under pressure.A team player who's cool, calm, and collected - even when the pool gets choppy.A keen eye for detail, ensuring every customer interaction is seamless and memorable.Must-Have Gear:Training in the Diventures Way (don't worry, we'll show you the ropes!).Knowledge of swim, SCUBA, and travel services (or the passion to learn!).First Aid, AED, CPR, and O2 certifications are a plus - because safety is key.Perks of the Dive LifeA supportive, fun-loving team that values your creativity and ideas.Opportunities to grow your skills, whether you're learning to dive or leveling up your customer service expertise.A front-row seat to amazing aquatic adventures and the chance to be part of something bigger.Jump In - The Pool's Open! If this sounds like your kind of adventure, we'd love to hear from you! Apply now and start creating waves with us at Diventures - where every day is an opportunity to make memories and have a blast.

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