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Customer Experience Associate Jobs in Decatur, GA

Five Iron Golf

Golf Experience Associate

Atlanta, GA · On-site

$10/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf ... Strong customer service skills * Upbeat energy and enthusiasm * Positive attitude * Ability to work ...

Placemakr

Guest Experience Associate

Atlanta, GA

$18.75/hr

What it takes * 1+ year of previous experience delivering excellent customer service in ... Guest Experience Associates will be on their feet and moving around (stand, sit, or walk for an ...

Placemakr

Guest Experience Associate

Atlanta, GA

$18.75/hr

What it takes * 1+ year of previous experience delivering excellent customer service in ... Guest Experience Associates will be on their feet and moving around (stand, sit, or walk for an ...

Placemakr

Guest Experience Associate

Atlanta, GA · On-site

$18.75/hr

What it takes * 1+ year of previous experience delivering excellent customer service in ... Guest Experience Associates will be on their feet and moving around (stand, sit, or walk for an ...

Placemakr

Guest Experience Associate

Atlanta, GA · On-site

$18.75/hr

What it takes * 1+ year of previous experience delivering excellent customer service in ... Guest Experience Associates will be on their feet and moving around (stand, sit, or walk for an ...

Atlanta Botanical Garden

Guest Experience Associate

Atlanta, GA · On-site

$14.25 - $17.25/hr

Job Type Part-time Description The Guest Experience Associate operates in various locations in the ... Minimum of one year of experience in hospitality or customer service industry preferred * Minimum ...

PNC Bank

Client Experience Associate - Ansley Mall

Atlanta, GA · On-site

$14 - $19.25/hr

As a Client Experience Associate within PNC's retail banking organization, you will be based in ... Delivers a unique customer experience aimed at improving customer financial wellbeing and creating ...

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Customer Experience Associate information

See Decatur, GA salary details

$10

$18

$24

How much do customer experience associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for customer experience associate in Decatur, GA is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.67 per hour, depending on experience, location, and employer.

What Is a Customer Experience Associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges Customer Experience Associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

What does a Customer Experience Associate do?

A Customer Experience Associate is responsible for ensuring that customers have a positive and seamless experience with a company's products or services. They typically handle customer inquiries, resolve issues, provide guidance, and gather feedback to help improve the service or product. Their role often involves communication through phone, email, chat, or in-person interactions. By acting as a bridge between the customer and the company, they help build brand loyalty and satisfaction.
More about Customer Experience Associate jobs
What are the most commonly searched types of Customer Experience jobs in Decatur, GA? The most popular types of Customer Experience jobs in Decatur, GA are:
What job categories do people searching Customer Experience Associate jobs in Decatur, GA look for? The top searched job categories for Customer Experience Associate jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Experience Associate jobs? Cities near Decatur, GA with the most Customer Experience Associate job openings:
Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Decatur, GA as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 87% Physical, and 13% Remote job distribution, with an average salary of $37,629 per year, or $18.1 per hour.

Golf Experience Associate

Five Iron Golf Atlanta LLC

Atlanta, GA

$10/hr

Other

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

Description

Backed by Callaway Golf and Danny Meyer's Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.


The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they enjoy all the fun that golf and Five Iron have to offer!


Responsibilities include but not limited to the following:

  • Provide a fun golf experience from check in to check out
  • Gamify the experience for fun and energy
  • Take pride and ownership of each Guest's enjoyment and fun at Five Iron Golf
  • Serve as the in-house expert on our golf simulator technology and use your expertise to ensure guests have the best possible experience, highlighting everything Five Iron Golf has to offer
  • Connect guests with other offerings in the Five Iron catalog, such as leagues, memberships, swing evaluations, and club fittings
  • Maintain extensive knowledge of our food and beverage offerings
  • Maintain up-to-date knowledge of all of our products and business lines
  • Maintain a clean and presentable facility

Required Qualifications:

  • Golf, Sales and/or hospitality experience encouraged but NOT required
  • Strong customer service skills
  • Upbeat energy and enthusiasm
  • Positive attitude
  • Ability to work in a fast paced environment and work with a team
  • Ability to stand, walk and bend for long periods of time
  • Proficient oral communication skills
  • Ability to lift up to 50 lbs
  • Must obtain proper licensing/certifications for food/beverage handling

Benefits (*applies only to full-time employees):

  • Health, Dental, and Vision insurance*
  • Long and Short Term Disability*
  • Accident and Critical Illness Insurance*
  • 401K *
  • Meals while working are included for free
  • Pay: $10 / hour + tips and commission
  • Job Type: Part-time, non-exempt
  • Hours: Vary by week; Weekday afternoons/nights, and weekends

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

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