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Customer Engagement Manager Jobs (NOW HIRING)

AfterQuery

Engagement Manager

San Francisco, CA · On-site

$140K - $160K/yr

Our customers are the ones building the foundation models themselves and our work sits directly in ... Build the customer engagement function: Create account management, customer health, and expansion ...

Doist

Engagement Manager

San Francisco, CA · On-site

$90 - $150/hr

Our customers are the ones building the foundation models themselves and our work sits directly in ... Build the customer engagement function: Create account management, customer health, and expansion ...

Tyto Athene, LLC

Engagement Manager

$110K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead customer kickoff activities, including presenting kickoff materials, defining project ... engagement management function. Qualifications Required: * 4+ years of direct project delivery ...

Quantum Sky

Engagement Manager

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead customer kickoff activities, including presenting kickoff materials, defining project ... engagement management function. Qualifications Required: * 4+ years of direct project delivery ...

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Customer Engagement Manager information

See salary details

$34.5K

$98.1K

$170K

How much do customer engagement manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer engagement manager in the United States is $98,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $123,000.00 per year, depending on experience, location, and employer.

What is a customer engagement manager?

As a customer engagement manager, you perform a number of client-related duties, ranging from marketing and sales development to providing technical support to sales teams. You consult directly with clients to determine project goals and then develop and execute a plan to meet those goals. A career as a customer engagement manager requires you have some formal qualifications and education, typically at least bachelor’s degree in business administration or a related field, and several years of prior work experience in customer engagement or sales projects. Strong leadership qualities and excellent verbal and written communication skills will also set you ahead of other candidates.

What does a customer engagement manager do?

A Customer Engagement Manager is responsible for building and maintaining strong relationships between a company and its customers. They develop strategies to increase customer satisfaction, loyalty, and retention by ensuring customers have a positive experience with the company's products or services. Their role often includes analyzing customer feedback, coordinating communication campaigns, and collaborating with different teams to address customer needs. Ultimately, they aim to enhance customer engagement to drive business growth.

What are the key skills and qualifications needed to thrive as a customer engagement manager, and why are they important?

To thrive as a Customer Engagement Manager, you need a strong background in customer relationship management, data analysis, and a relevant bachelor's degree, often in business or marketing. Familiarity with CRM platforms like Salesforce, marketing automation tools, and customer analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build rapport and motivate both customers and internal teams. These abilities are essential to drive customer satisfaction, ensure loyalty, and achieve business growth through effective engagement strategies.

How does a customer engagement manager typically collaborate with sales and marketing teams?

A Customer Engagement Manager works closely with both sales and marketing teams to ensure a seamless customer experience. They often relay customer feedback and insights to these teams, helping to refine messaging, improve service offerings, and tailor engagement strategies. Regular meetings, shared CRM systems, and cross-functional projects are common ways they collaborate to drive customer satisfaction and retention. This collaboration ensures that customer-facing messaging is consistent and that both pre- and post-sale interactions align with company goals.
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Customer Engagement Manager jobs near you
Infographic showing various Customer Engagement Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $98,122 per year, or $47.2 per hour.

Strategic Customer Engagement Manager with Security Clearance

Saalex

Ridgecrest, CA • On-site

$110K - $170K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Description Saalex Corporation is seeking a Strategic Customer Engagement Manager in Ridgecrest/China Lake, CA. Saalex Corporation is a professional services company delivering cutting-edge solutions to the Department of War. Our expert-level solutions include software development, information technology, program management, financial management and business intelligence services. Saalex Corporation offers competitive compensation, career development, flexible work schedules and excellent benefits. Position Type: Full-Time Salary: $110k-$170k (depending on experience) Work Location: Hybrid work/in-office. (see onsite requirements below). **On-Site Requirements: Work location is hybrid/remote and may require periodic travel up to 50% to DoW customer sites, conferences, and industry events. Essential Functions: * Develop and maintain strong relationships with government, military, and industry stakeholders throughout the Ridgecrest and Naval Air Weapons Station China Lake community.
* Serve as a local representative and trusted point of contact for customers, partners, and community organizations.
* Support strategic growth initiatives by identifying, qualifying, and advancing potential business opportunities aligned with company capabilities and customer priorities.
* Help expand and manage a pipeline of opportunities across Test Range Operations and Maintenance (O&M), Wargaming, Software Development & Engineering, Artificial Intelligence (AI), Software Modernization, Intelligent Automation, IT, and Cybersecurity solutions.
* Gather customer insight, mission requirements, and market intelligence to help shape growth strategies and future pursuits.
* Collaborate closely with business development, capture, operations, and proposal teams to support opportunity development and customer engagement efforts.
* Assist with customer meetings, industry days, conferences, technical exchanges, and community outreach activities to strengthen company visibility and relationships.
* Support capture and proposal activities through customer research, relationship development, competitive intelligence, and opportunity tracking.
* Help identify and establish strategic partnerships and teaming opportunities with government and industry organizations.
* Promote company capabilities and solutions to existing and prospective customers while maintaining awareness of evolving mission needs.
* Prepare customer engagement reports, opportunity summaries, and growth updates for leadership.
* Maintain an active understanding of local government, defense, and industry initiatives that may create future business opportunities.
* Foster long-term customer relationships that position the company for sustained growth and mission success.
* Other duties as assigned or required. Requirements Required: * 5+ years of experience with Naval Programs supporting NAWS China Lake.
* Strong professional network within the Ridgecrest/China Lake defense community.
* Experience working with DoD, Navy, NAWCWD, government contractors, or related organizations.
* Excellent communication, networking, and relationship-building skills.
* Ability to represent Saalex professionally with customers, partners, and community stakeholders.
* Self-starter capable of working independently while collaborating with leadership teams.
* Experience supporting business development, capture, proposals, or customer-facing activities. Desired Qualifications * Basic understanding of DoW acquisition lifecycle, FAR/DFARS, and major contract vehicles (e.g., GSA OASIS, IDIQs, MACs)
* Experience supporting DoW agencies (Army, Navy, Air Force, Space Force, Marines)
* Experience with DoW cybersecurity/compliance requirements (e.g., CMMC, NIST SP 800-171) Security Clearance: Must be eligible to obtain a Secret clearance. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Benefits * Health Care Plan (Medical, Dental & Vision)
* Retirement Plan (401k, IRA)
* Life Insurance (Basic, Voluntary & AD&D)
* Paid Time Off (Vacation, Sick & Public Holidays)
* Short Term & Long Term Disability
* Training & Development
* Work From Home
* Wellness Resources
* Stock Option Plan

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