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Customer Engagement Manager Jobs in Indiana (NOW HIRING)

Powers Health

Engagement Center Rep

Munster, IN · On-site

$16.25 - $22.25/hr

Refers advanced scheduling tests to Engagement Center Coordinator. * Ensures that accurate patient ... Knowledge of health insurance required; managed care preferred. * Strong customer service skills.

Powers Health

Engagement Center Rep

Munster, IN · On-site

Refers advanced scheduling tests to Engagement Center Coordinator. * Ensures that accurate patient ... Knowledge of health insurance required; managed care preferred. * Strong customer service skills.

Traction Ag, Inc.

Don't See a Job You Like?

Auburn, IN · On-site +1

We're on a mission to simplify farm management with innovative accounting and financial tools built specifically for farms. If you don't see a current job opening that fits your unique skills, we'd ...

Traction Ag Inc.

Don't See a Job You Like?

Auburn, IN · On-site

We're on a mission to simplify farm management with innovative accounting and financial tools built specifically for farms. If you don't see a current job opening that fits your unique skills, we'd ...

Powers Health

Engagement Center Rep/Scheduler

Munster, IN · On-site

$16.25 - $22.25/hr

Refers advanced scheduling tests to Engagement Center Coordinator. * Ensures that accurate patient ... Knowledge of health insurance required; managed care preferred. * Strong customer service skills.

AEG

Community Engagement Ambassador

Indianapolis, IN · On-site

$500/wk

Able to manage multiple responsibilities in a fast-paced public environment Previous experience in ... customer service, athletics, student organizations, marketing, event production, theater, or ...

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Customer Engagement Manager information

See Indiana salary details

$32.8K

$93.4K

$161.8K

How much do customer engagement manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer engagement manager in Indiana is $93,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $117,000.00 per year, depending on experience, location, and employer.

What is a customer engagement manager?

As a customer engagement manager, you perform a number of client-related duties, ranging from marketing and sales development to providing technical support to sales teams. You consult directly with clients to determine project goals and then develop and execute a plan to meet those goals. A career as a customer engagement manager requires you have some formal qualifications and education, typically at least bachelor’s degree in business administration or a related field, and several years of prior work experience in customer engagement or sales projects. Strong leadership qualities and excellent verbal and written communication skills will also set you ahead of other candidates.

What does a customer engagement manager do?

A Customer Engagement Manager is responsible for building and maintaining strong relationships between a company and its customers. They develop strategies to increase customer satisfaction, loyalty, and retention by ensuring customers have a positive experience with the company's products or services. Their role often includes analyzing customer feedback, coordinating communication campaigns, and collaborating with different teams to address customer needs. Ultimately, they aim to enhance customer engagement to drive business growth.

What are the key skills and qualifications needed to thrive as a customer engagement manager, and why are they important?

To thrive as a Customer Engagement Manager, you need a strong background in customer relationship management, data analysis, and a relevant bachelor's degree, often in business or marketing. Familiarity with CRM platforms like Salesforce, marketing automation tools, and customer analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build rapport and motivate both customers and internal teams. These abilities are essential to drive customer satisfaction, ensure loyalty, and achieve business growth through effective engagement strategies.

How does a customer engagement manager typically collaborate with sales and marketing teams?

A Customer Engagement Manager works closely with both sales and marketing teams to ensure a seamless customer experience. They often relay customer feedback and insights to these teams, helping to refine messaging, improve service offerings, and tailor engagement strategies. Regular meetings, shared CRM systems, and cross-functional projects are common ways they collaborate to drive customer satisfaction and retention. This collaboration ensures that customer-facing messaging is consistent and that both pre- and post-sale interactions align with company goals.
More about Customer Engagement Manager jobs

What are the most commonly searched types of Customer Engagement jobs in Indiana?

The most popular types of Customer Engagement jobs in Indiana are:

What are popular job titles related to Customer Engagement Manager jobs in Indiana?

For Customer Engagement Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Engagement Manager jobs in Indiana look for?

The top searched job categories for Customer Engagement Manager jobs in Indiana are:

What cities in Indiana are hiring for Customer Engagement Manager jobs?

Cities in Indiana with the most Customer Engagement Manager job openings:

Customer Engagement Manager jobs near you
Infographic showing various Customer Engagement Manager job openings in Indiana as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $93,370 per year, or $44.9 per hour.

Engagement Center Rep

Powers Health

Munster, IN • On-site

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Powers Health rating

6.5

Company rating: 6.5 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

613th of 898 rated healthcare providers

Job description

Sign-on Bonus!
Full-time with Benefits
Hours: M-F 9:30 am to 6:00 pm
Job Description:
  • Answers incoming calls from patients and conducts outbound calls to patients with open medical orders to schedule basic test or procedure appointments.
  • Refers advanced scheduling tests to Engagement Center Coordinator.
  • Ensures that accurate patient information is collected to facilitate the pre-registration process and providing exceptional customer service to ensure quality and performance standards are achieved.

Required Skills & Qualifications:
  • Completion of High School diploma or GED. Medical or business office education or training preferred.
  • 1 or more related years' experience with medical terminology and/or call center environment. Previous patient registration experience preferred.
  • Knowledge of health insurance required; managed care preferred.
  • Strong customer service skills. Professional telephone etiquette, active listening skills and empathy toward others.
  • Must be able to work in a fast-paced environment and maintain productivity/quality goals.
  • Working knowledge of computers, internet access and ability to navigate within automated systems and software applications. Strong keyboarding skills.
  • Ability to maintain confidentiality of sensitive information.
  • Bilingual Spanish preferred.

Your Extraordinary Career Starts Here
We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals.
Our comprehensive benefits program includes, but is not limited to:
  • Medical, dental and vision coverage
  • Wellness program, including free screenings
  • Healthcare and Dependent Care Spending Accounts (HSA)
  • Retirement savings plan
  • Life insurance
  • Disability income protection
  • Employee Assistance Program (EAP)
  • Fitness center discount program
  • Tuition assistance and career development
  • Paid Time Off (PTO)
  • Reward and recognition programs

Join our team of healthcare professionals at Powers Health. Apply today!

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