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Connection Point Jobs in Indiana (NOW HIRING)

Deaconess

Customer Specialist I HME - PRN

Evansville, IN · On-site

$17.03 - $23.85/hr

In this role, you will be an important connection point between patients, providers, and care teams-helping ensure timely access to equipment and services that improve quality of life. This is a ...

Deaconess

Customer Specialist I HME

Evansville, IN · On-site

$17.03 - $23.85/hr

In this role, you will be an important connection point between patients, providers, and care teams-helping ensure timely access to equipment and services that improve quality of life. This is a ...

PinnaclePartners

Product Owner

Indianapolis, IN · Hybrid

$90K - $95K/yr

... connection point between the development team and business stakeholders, ensuring alignment throughout the product lifecycle Manage relationships with third-party vendors REQUIREMENTS: Bachelor ...

Option Care

Chronic Practice Liaison

Indianapolis, IN · Remote

$48K - $80K/yr

This role serves as a key connection point between providers, patients, and internal teams. The individual uses data, insights, and proactive account management to improve access, remove barriers ...

Nextech

Dispatcher

Zionsville, IN · On-site

$25/hr

As a Dispatcher , you'll be the connection point between our field teams and customers, making sure service runs smoothly, efficiently, and with a level of professionalism that sets Nextech apart. If ...

Nextech

Dispatcher

Zionsville, IN · On-site

$18 - $25/hr

As a Dispatcher , you'll be the connection point between our field teams and customers, making sure service runs smoothly, efficiently, and with a level of professionalism that sets Nextech apart. If ...

Nextech

Dispatcher

Zionsville, IN · On-site

$25/hr

As a Dispatcher , you'll be the connection point between our field teams and customers, making sure service runs smoothly, efficiently, and with a level of professionalism that sets Nextech apart. If ...

Nextech

Dispatcher

Zionsville, IN · On-site

$18 - $25/hr

As a Dispatcher , you'll be the connection point between our field teams and customers, making sure service runs smoothly, efficiently, and with a level of professionalism that sets Nextech apart. If ...

Salesforce, Inc.

Field Campaigns Lead

Indianapolis, IN · On-site

Serve as the primary connection point between the central cloud campaign program and operating unit (OU) Field Marketing teams globally, ensuring alignment flows in both directions You're Our Person ...

Salesforce, Inc.

Field Campaigns Lead

Indianapolis, IN · On-site

Serve as the primary connection point between the central cloud campaign program and operating unit (OU) Field Marketing teams globally, ensuring alignment flows in both directions You're Our Person ...

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Connection Point information

What are the key skills and qualifications needed to thrive in the connection point position, and why are they important?

To thrive as a Connection Point Specialist, you need strong customer service skills, organizational abilities, and a background in communications or hospitality. Familiarity with CRM systems, multi-line phone systems, and scheduling software is often required. Effective interpersonal communication, problem-solving, and the ability to work both independently and as part of a team are critical soft skills. These capabilities ensure positive client experiences, efficient coordination, and smooth operational flow in service-focused environments.

What is a connection point?

A Connection Point job typically involves serving as a primary contact or liaison between different teams, departments, or customers. Responsibilities may include facilitating communication, coordinating activities, and ensuring smooth collaboration. This role is often found in customer service, IT, or business operations, where efficient connectivity and information flow are critical. The specific duties may vary depending on the organization but generally focus on enhancing efficiency and engagement.

What are the primary responsibilities of a connection point specialist on a daily basis?

As a Connection Point Specialist, your main tasks typically include greeting and assisting visitors or clients, managing phone and email inquiries, and providing information or direction as needed. You may also coordinate appointments, support internal teams by relaying messages, and ensure common areas remain welcoming and organized. Collaboration with various departments is common, as you'll serve as a central hub for communications within the organization. This role is ideal for professionals who enjoy multitasking and serving as the first point of contact in a dynamic environment.

What are popular job titles related to Connection Point jobs in Indiana? For Connection Point jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Connection Point jobs in Indiana look for? The top searched job categories for Connection Point jobs in Indiana are:
What cities in Indiana are hiring for Connection Point jobs? Cities in Indiana with the most Connection Point job openings:
Connection Point jobs near you
Infographic showing various Connection Point job openings in Indiana as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 85% In-person, 5% Hybrid, and 10% Remote job distribution.

Customer Specialist I HME - PRN

Deaconess

Evansville, IN • On-site

$17.03 - $23.85/hr

Part-time

Re-posted 17 days ago

Deaconess Health System rating

6.7

Company rating: 6.7 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

530th of 887 rated healthcare providers

Job description

Be the First Point of Care in Helping Patients Get What They Need
We are looking for a friendly, detail-oriented Customer Service Specialist I to join our Home Medical Equipment & Infusion team. In this role, you will be an important connection point between patients, providers, and care teams-helping ensure timely access to equipment and services that improve quality of life.
This is a great opportunity for someone who enjoys helping others, thrives in a fast-paced office environment, and wants to grow their career in healthcare operations. You'll be part of a supportive, team-oriented workplace where your work directly supports patient care and recovery at home.
We value collaboration, learning, and professional growth-and we provide opportunities to develop new skills and advance within our organization.
What You'll Do
  • Serve as the first point of contact at the front desk and by phone for patients, caregivers, and healthcare partners
  • Answer incoming calls and provide helpful, professional support in a high-volume environment
  • Process referrals and service requests from Case Managers, Referral RNs, physicians' offices, ancillary services, and other referral sources
  • Coordinate and track orders for Home Medical Equipment & Infusion services to ensure timely fulfillment
  • Communicate clearly and compassionately with clients and internal departments
  • Maintain accurate documentation and update systems with patient and order information
  • Support daily office operations and assist with general administrative tasks as needed
  • Contribute to a positive, team-focused environment that supports patient care

What We're Looking For
  • High School Diploma or GED required
  • Strong communication and customer service skills
  • Ability to stay organized and manage multiple tasks in a fast-paced environment
  • Equivalent combination of education and experience accepted
  • 1+ year of related experience preferred (healthcare, customer service, or office setting)
  • Additional experience with medical terminology, data entry, or pharmacy processes is a plus
  • Positive attitude, teamwork mindset, and willingness to learn

What We Offer
  • A meaningful role supporting patients who receive care at home
  • A supportive, team-oriented work environment where your contributions matter
  • Training and opportunities to build healthcare and administrative skills
  • Career growth opportunities within Home Medical Equipment, Infusion, and broader healthcare operations
  • A workplace culture built on respect, teamwork, and continuous learning

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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