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Connection Point Jobs in Brownsburg, IN (NOW HIRING)

Wesleyan Church

Donor Services Specialist

Fishers, IN · On-site

This role serves as a key connection point between our donors and ministry, providing exceptional customer service while ensuring gifts are processed accurately and donor information is maintained ...

Twin Med Llc

Customer Onboarding

Indianapolis, IN · On-site

This role serves as a key connection point between Sales, customers, Customer Service, and internal operational teams, ensuring that new customers have a seamless, organized, and engaging onboarding ...

Wesleyan Church

Donor Services Specialist

Fishers, IN · On-site

This role serves as a key connection point between our donors and ministry, providing exceptional customer service while ensuring gifts are processed accurately and donor information is maintained ...

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Connection Point information

What is a connection point?

A Connection Point job typically involves serving as a primary contact or liaison between different teams, departments, or customers. Responsibilities may include facilitating communication, coordinating activities, and ensuring smooth collaboration. This role is often found in customer service, IT, or business operations, where efficient connectivity and information flow are critical. The specific duties may vary depending on the organization but generally focus on enhancing efficiency and engagement.

What are the primary responsibilities of a connection point specialist on a daily basis?

As a Connection Point Specialist, your main tasks typically include greeting and assisting visitors or clients, managing phone and email inquiries, and providing information or direction as needed. You may also coordinate appointments, support internal teams by relaying messages, and ensure common areas remain welcoming and organized. Collaboration with various departments is common, as you'll serve as a central hub for communications within the organization. This role is ideal for professionals who enjoy multitasking and serving as the first point of contact in a dynamic environment.

What are the key skills and qualifications needed to thrive in the connection point position, and why are they important?

To thrive as a Connection Point Specialist, you need strong customer service skills, organizational abilities, and a background in communications or hospitality. Familiarity with CRM systems, multi-line phone systems, and scheduling software is often required. Effective interpersonal communication, problem-solving, and the ability to work both independently and as part of a team are critical soft skills. These capabilities ensure positive client experiences, efficient coordination, and smooth operational flow in service-focused environments.

What job categories do people searching Connection Point jobs in Brownsburg, IN look for?

The top searched job categories for Connection Point jobs in Brownsburg, IN are:

What cities near Brownsburg, IN are hiring for Connection Point jobs?

Cities near Brownsburg, IN with the most Connection Point job openings:

Connection Point jobs near you
Infographic showing various Connection Point job openings in Brownsburg, IN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Donor Services Specialist

Fishers, IN • On-site

Wesleyan Church
Religious Organizations • 201 - 500 employees
Learn more about Wesleyan Churchexternal

Part-time

Posted 9 days ago

Job description

Join Our Team
Global Partners is seeking a detail-oriented and service-minded Donor Services Specialist to support our donors and help advance the mission of The Wesleyan Church around the world. This role serves as a key connection point between our donors and ministry, providing exceptional customer service while ensuring gifts are processed accurately and donor information is maintained with integrity.
If you enjoy helping people, working with data, and supporting Kingdom impact through excellent administrative service, we'd love to hear from you.
Position Summary
The Donor Services Specialist manages donor communications, processes and records donations, maintains donor data within Salesforce and related systems, and provides administrative support to Donor Services and Finance initiatives. This position plays a vital role in fostering positive donor experiences and ensuring the accuracy and security of donor records.
Essential Responsibilities
Donor Support & Customer Service
  • Serve as the front line contact for donors and prospective donors.
  • Respond to inquiries regarding:
    • Giving options
    • Recurring gifts
    • Gift corrections
    • Online giving
    • Fund information
    • Donor account updates
  • Document donor interactions within the donor database.
  • Direct specialized requests to the appropriate team members.
Gift Processing & Data Entry
  • Process donations received via mail, ACH, checks, and credit card gifts.
  • Enter gift information accurately and promptly into Salesforce and related systems.
  • Resolve discrepancies involving donor information or fund allocations.
  • Maintain organized records of donations and gift receipts.
  • Report system issues and database concerns as needed.
Database Management
  • Update donor demographic and biographical information.
  • Adhere to established data-entry standards and procedures.
  • Ensure confidential donor information is handled and stored securely.
  • Participate in database cleanup and data-quality initiatives.
Project Support
  • Assist with reporting and special projects for Donor Services and Finance.
  • Maintain accurate and secure donor and giving information.
  • Complete assignments within established timelines and project parameters.
Team Collaboration
  • Attend training and team development opportunities.
  • Participate in cross-training initiatives.
  • Provide flexible support to meet team needs and workload demands.
Qualifications
Required Experience
  • 1-2 years of customer service experience.
  • 1-2 years of experience using a CRM or database management system.
Preferred Experience
  • Experience with Salesforce, Raiser's Edge, or similar donor management software.
  • Experience working in a nonprofit, ministry, church, or donor-centered environment.
Knowledge, Skills, and Abilities
  • Strong customer service orientation with a heart for serving donors.
  • Excellent attention to detail and accuracy.
  • Proficiency with database and technology platforms.
  • Strong organizational and time-management skills.
  • Effective verbal and written communication skills.
  • Ability to handle confidential information with discretion.
  • Problem-solving abilities and a proactive mindset.
  • Collaborative team player who can adapt to changing priorities.
Working Conditions
  • Primarily sedentary office work.
  • Frequent use of computers and database systems.
  • Standard office environment.

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