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Customer Development Representative Jobs in New York

Thunes

Sales Development Representative

New York, NY · On-site

Sales Development Representative Context of the role We are seeking to hire a Sales Development ... Experience using Salesforce CRM or equivalent, managing contacts, accounts and opportunities

Hearst

Sales Development Representative

Norwalk, CT · Hybrid

... Development Representatives (SDRs) to join us on this exciting journey! You will be focused on ... customers, and actively drive new business. We seek an individual eager to begin as a Sales ...

Hearst

Sales Development Representative

Norwalk, CT · Hybrid

... Development Representatives (SDRs) to join us on this exciting journey! You will be focused on ... customers, and actively drive new business. We seek an individual eager to begin as a Sales ...

Hearst

Sales Development Representative

Norwalk, CT · Hybrid

... Development Representatives (SDRs) to join us on this exciting journey! You will be focused on ... customers, and actively drive new business. We seek an individual eager to begin as a Sales ...

Hearst

Sales Development Representative

Norwalk, CT · Hybrid

... Development Representatives (SDRs) to join us on this exciting journey! You will be focused on ... customers, and actively drive new business. We seek an individual eager to begin as a Sales ...

Dealpath

Sales Development Representative

New York, NY · Hybrid

$90K - $95K/yr

Dealpath is looking for a Sales Development Representative to join our growing team and help ... Create a positive first impression with prospects and customers by delivering a world-class ...

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Customer Development Representative information

See New York salary details

$36.6K

$64K

$100.7K

How much do customer development representative jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer development representative in New York is $63,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a customer development representative?

A Customer Development Representative (CDR) is responsible for identifying and engaging potential customers, often at the early stages of the sales process. They generate leads, qualify prospects, and nurture relationships to help drive sales growth for their company. CDRs typically work closely with sales and marketing teams to ensure a smooth transition from prospecting to the sales closing phase. Their goal is to understand customer needs, provide relevant information, and set up meetings or demos for account executives.

What are the key skills and qualifications needed to thrive as a customer development representative?

To thrive as a Customer Development Representative, you need strong communication, prospecting, and relationship-building skills, typically supported by a bachelor's degree in business or a related field. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in sales enablement tools are commonly required. Persistence, active listening, and adaptability help candidates excel in engaging prospects and handling objections. These skills are crucial for effectively driving sales growth, building lasting customer relationships, and achieving business targets.

What are some common challenges faced by customer development representatives, and how can they be overcome?

Customer Development Representatives often face challenges such as handling customer objections, managing a high volume of outreach, and maintaining motivation during periods of rejection. To overcome these, it's helpful to develop strong active listening skills, use proven objection-handling techniques, and rely on supportive team collaboration. Regularly setting achievable goals and leveraging CRM tools can also help stay organized and maintain a positive workflow.

What is the difference between Customer Development Representative vs Sales Development Representative?

AspectCustomer Development RepresentativeSales Development Representative
Primary FocusBuilding customer relationships and understanding client needsGenerating and qualifying sales leads
Required SkillsCommunication, customer service, product knowledgeProspecting, cold calling, lead qualification
Work EnvironmentCustomer-facing, often in account managementOutbound sales, lead generation teams
Common Industry UsageTechnology, SaaS, B2B servicesTechnology, SaaS, B2B sales

While both roles involve engaging with potential or existing clients, Customer Development Representatives focus on nurturing relationships and understanding customer needs, whereas Sales Development Representatives primarily focus on generating and qualifying leads to support sales teams. Both roles require strong communication skills and are vital in the sales and customer success processes within similar industries.

What are popular job titles related to Customer Development Representative jobs in New York?

For Customer Development Representative jobs in New York, the most frequently searched job titles are:

What job categories do people searching Customer Development Representative jobs in New York look for?

The top searched job categories for Customer Development Representative jobs in New York are:

What are popular job titles related to Customer Development Representative jobs in NY?

For Customer Development Representative jobs in NY, the most frequently searched job titles are:

Customer Development Representative jobs near you
Infographic showing various Customer Development Representative job openings in New York as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,973 per year, or $30.8 per hour.

Business Development Representative

Focus Technology

Islandia, NY • Remote

$70K - $110K/yr

Full-time

Re-posted 21 days ago

Key responsibilities

  • Qualify sales leads and drive them through the sales process by initiating qualified appointments between prospective customers and Account Executives

  • Contact potential customers through cold calls, emails, and social media outreach

  • Research target accounts and contacts to understand key decision makers/influencers

Job description

We're looking for a driven, energetic Business Development Representative (BDR) to join our team! The BDR identifies new business opportunities by focusing on new prospects and qualifying leads for Account Executives. This position requires a self-motivated, results-driven professional who thrives in a dynamic, fast paced technology-focused environment.

Due to business needs, only candidates residing in the Eastern Standard Time (EST) zone will be considered for this role.

Some responsibilities include, but are not limited to, the following:

  • Qualify sales leads and drive them through the sales process by initiating qualified appointments between prospective customers and Account Executives
  • Contact potential customers through cold calls, emails, and social media outreach
  • Research target accounts and contacts to understand key decision makers/influencers
  • Identify prospect needs and suggest appropriate services (IT, Cloud, Network, Cybersecurity, AI, etc.)
  • Complete 50+ outreach activities daily (mix of calls, emails, and social touches)
  • Consistently log and document outreach in the CRM with lead source for tracking
  • Utilize tools such as CRM, Marketing Automation Platform, LinkedIn Sales Navigator, ZoomInfo, dialers and others as applicable
  • Build long-term relationships with prospects through nurturing sequences
  • Develop a sustainable pipeline of opportunities aligned with Focus Technology services
  • Participate in sales meetings, partner trainings and other meetings as requested
  • Remote role with occasional travel (approximately once a quarter) to our Boston, MA and Islandia, NY offices, or other locations if specifically requested
  • All other duties as assigned

Skills:

  • Self-starter with strong hunter mentality and persistence
  • Ability to work independently with minimal supervision while also collaborating with a team
  • Strong written and verbal communication skills
  • Exceptional interpersonal skills with the ability to positive relationships at all levels
  • Active listening skills to understand the prospect's needs and tailor messaging
  • Highly organized and detail-oriented with strong time management skills
  • Comfortable presenting to management and executives
  • Ability to prioritize assignments and thrive under pressure

Education and Experience:

  • Bachelor's degree in business, marketing, information technology or equivalent work experience
  • Minimum of three (3) years of experience in a Business Development or Sales Development Representative role, preferably in technology sales or an MSP environment
  • Proven track record of consistently booking qualified meetings (Director-level IT and above, including C-level executives) with clear next steps
  • Proficiency in multiple sales techniques (cold calling, solution selling, Sandler methodology, etc.)
  • Experience with infrequent connect rates and executive calling where patience and positive persistence are required. Ability to handle rejection professionally is important.
  • Experience with CRM systems such as Salesforce or NetSuite, Marketing Automation Platforms such as HubSpot, LinkedIn Sales Navigator, ZoomInfo, and dialers
  • Strong telephone presence with the ability to start conversations and create trust with prospects
  • Understanding of sales performance metrics

Salary range: The compensation range for this role is expected to be $70,000-$110,000 OTE annually. Final offer will depend on experience, qualifications, location and other relevant factors.

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