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Customer Development Manager Jobs in Spokane, WA

Market Equipment

Branch Manager

Spokane, WA

$160K - $200K/yr

This role combines leadership of service operations (maintenance, repairs, and customer support ... Financial & Business Development * Manage branch P&L, budgets, forecasts, and reporting. * Identify ...

The Arcticom Group

Branch Manager

Spokane, WA · On-site

$160K - $200K/yr

This role combines leadership of service operations (maintenance, repairs, and customer support ... Financial & Business Development * Manage branch P&L, budgets, forecasts, and reporting. * Identify ...

Camping World

Appointment Setter

Liberty Lake, WA · On-site

$35K - $55K/yr

Be receptive to coaching and work closely with the Sales Development Manager to improve departmental success. * Ensure complete customer satisfaction by helping to proactively manage online ...

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All JobsCustomer Development JobsCustomer Development Manager JobsCustomer Development Manager Jobs in Spokane, WA

Customer Development Manager information

See Spokane, WA salary details

$11.1K

$91.4K

$187.1K

How much do customer development manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer development manager in Spokane, WA is $91,430.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $113,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

What job categories do people searching Customer Development Manager jobs in Spokane, WA look for? The top searched job categories for Customer Development Manager jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Customer Development Manager jobs? Cities near Spokane, WA with the most Customer Development Manager job openings:
Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in Spokane, WA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $91,430 per year, or $44 per hour.

Account Development Representative (Hunter)

Bailey Equipment and Intralogistics

Spokane, WA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

Description

The Account Development Representative (ADR) role specializes in winning new business across Bailey to create One Material Handling Solution, with a particular focus on new customer acquisition, maintenance plan sales, and generating forklift, dock solutions, and warehouse solutions leads. This is a sales role with a heavy emphasis on hunting.


A successful ADR will also develop strong relationships with large accounts in the territory and at times need to project manage implementation of a resolution to a customer need or issue. The ADR will work closely with the MHC and FSM in the assigned territory(s). Focus on our customers' success, working as a team with equipment sales, parts, service, and other personnel, and looking to the future by embracing new technology and solutions are critical to success in this role. The ADR uses the company's CRM tool to quote and manage territory, accounts, and sales pipeline.


RESPONSIBILITIES:

Business Development

Use a variety of creative sales tactics to build relationships with decision makers at high potential target accounts.

Win new parts & service accounts with a particular emphasis on selling maintenance plans on competitor fleets and developing new business.

Directly sell replacement batteries, attachments, manual & motorized pallet jacks, and warehouse products.

Generate leads across One Material Handling Solution, including forklifts, racking, etc.

Make in-person cold calls and prospecting phone calls to generate leads and appointments.


Account Development & Penetration

Develop relationships with key decision makers at select existing accounts.

Find new opportunities to grow the relationship with existing accounts and develop new revenue streams by increasing penetration into fleet support, sales, or other product lines (e.g., dock solutions).

Work with the service department to close large service quotes and increase close rate at large accounts in the territory.

Sell & execute paid inspections, operator training, and other consultative services to businesses to bring in net new revenue.


Sales Admin & Support

Use CRM as an integral part of your day and standard process, maintaining updated account, decision maker, and fleet needs in CRM.

Log all call reports in CRM and maintain detailed notes.

Project manage implementation of a customer solution / resolution to support Ops as directed by leadership.

Develop strategic Plans to Win in the territory in collaboration with other Sales & Ops team members.


WHAT WE OFFER:

Competitive pay.

Comprehensive benefits.

Multiple health plans including one plan with 100% employer paid premiums.

Generous 401K matching.

100% Employer paid short and long term disability.

Industry-leading time off plan with new employees earning 3 weeks of PTO per year and eligible for up to 5 additional sick days.

A family owned and operated business that prioritizes the needs of our employees and customers.

The ability to grow your career with us through substantial training opportunities for all team members. Training includes both OEM training with our manufacturers and proprietary training developed internally through Bailey University.


Requirements

The individual in this position should be personable, proactive, a problem solver, reliable, ethical, intelligent, highly motivated, and able to adapt to the forces around him/her-customers, suppliers, department employees, and co-workers.


EDUCATION/EXPERIENCE:

College degree

2 - 4 years of sales or customer-facing experience


SKILLS AND ABILITIES:

Great written and verbal communication skills (position requires significant face to face time with both customers and fellow employees).

Excellent interpersonal and customer relations skills.

Proficient at Word, Excel, PowerPoint, etc.; willing and able to learn new technology.

General knowledge of maintenance, repair, and parts department functions.

Organizational skills.


LICENSES REQUIRED:

Driver's License

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