Customer Development Manager Jobs in Hixson, TN (NOW HIRING)

About Atlas
Atlas is a trusted leader in environmental and infrastructure consulting services; we provide services that enable communities to flourish and thrive. With a team of 3,500 employees and offices throughout the US, we combine local expertise and a network of relationships to deliver solutions to both public and private clients. Our services help improve the quality of life in the communities where we live and work. We always aim for smart, safe, and sustainable results. At Atlas we understand that our future is everyone's responsibility, and we create a better experience at every stage of a project.
Job Description
The South-Central Division Business Development (BD) Manager is responsible for driving strategy, sales and growth in our South-Central Division of our Infrastructure business in Tennessee, Alabama, Louisiana, with additional growth potential Arkansas & Mississippi. This position is responsible for helping to lead the Divisional Business Development program for an approximate $30 million book of business and delivering on a strategic and scalable growth plan for the division. The successful candidate will collaborate with both sales and operations teams to develop strong client and partner firm relationships to maintain and grow a robust portfolio and sales pipeline with a target of 4X sales pipeline of revenue projections. This position will provide strategic direction regarding the sales and growth outlook and needed investments to meet the regional infrastructure business plan. Primary drivers are to drive the Atlas brand into the current markets, with focus on strong emerging markets that have strong tailwinds for the growth of Atlas services. The role is responsible for achieving results in alignment with Key Performance Indicators (KPI's) and the overall company strategy.
Join a dynamic, value-driven, client- and community-focused environment where your work creates a lasting positive impact for the people and communities we serve.
Core Responsibilities

• Drive organic growth and lead business development efforts in Atlas� South-Central Infrastructure Division, aligning with strategic objectives and company goals.
• Establish, nurture, and expand client relationships, serving and working with client managers for key accounts.
• Oversee Key Client accounts to ensure client satisfaction and retention.
• Regular tracking of sales performance, pipeline growth and conversion, and backlog through use of CRM.
• Achieve agreed upon sales Key Performance Indicators (KPIs).
• Partner with the South-Central Division Manager (operations) to oversee the South-Central Infrastructure Business and liaise within the broader region.
• Develop and execute tailored business development plans for Tennessee, Alabama & Louisiana, specifically with a focus on TN growth
• Enhance business intelligence by gathering insights on clients, competitors, and market trends.
• Utilize strategic processes to anticipate market shifts and prioritize pursuits, contributing to developing capture strategies to secure new business.
• Lead and participate in key pursuits and teaming strategies to secure new contracts and projects.
• Coach and seller doers within the South-Central Division to strengthen the team and foster professional growth.
• Actively engage, attend and promote the company at networking events, industry meetings, and trade shows within the Division.
• Support organic growth by identifying and recruiting strategic hires to enhance business capabilities.
• Maintain a comprehensive understanding of market dynamics to inform business development strategies.
• Manage business development overhead spend, including events and initiatives

You'll thrive here if you have

• Bachelor's degree and/ or 10- 15 or more years of progressively responsible sales experience leading the growth of a market or office(s).
• Knowledge and experience leading, developing and managing sales programs across a region, within the transportation and /or energy markets
• Experience with selling and delivering consultant AEC services across owner, contractor and partner platforms
• Self-starter mindset with innate sales orientation, optimism and drive; organizational skills and the ability to take prompt action in response to sales leads and deadlines.
• Excellent written and verbal communication skills and demonstrated ability to collaborate and communicate across all levels of an organization.
• Creative problem-solving skills in demanding situations.
• Ability to work independently and in a team environment with internal and external clients.
• Proficiency in Microsoft Office (Outlook, Word, Excel, Project, PowerPoint), MS-Teams, and SharePoint
• Experience with or ability to learn and consistently use client relationship management (CRM) software.

What you can expect from us
The A-Team Experience is our employee program focused on helping our people thrive professionally, personally and as part of a community. We trust our people to do great work and live fulfilling lives, and we provide resources that care for our people, both at work and in life:

• Health & Wellness: We offer medical, dental and vision coverage with multiple plan options, including no-cost employee-only medical coverage.
• Time Off & Family Support: We offer vacation time, paid holidays, sick & safety leave (SSL) and paid parental leave
• Retirement: We help employees plan for the future with a 401(k) and company match.
• Insurance: To provide protection and peace of mind, we offer Life, AD&D (Accidental Death & Dismemberment) and Disability insurance.
• Safety Program: We are committed to safety as part of our �quality of life� core value, and we provide approved PPE at no cost and reimbursement for prescription safety glasses and protective footwear.
• Learning & Development: We provide clear career paths, learning resources and development programs allowing you to see how you can grow and advance within the company. We offer internal certifications on specific skills and support external credentials through tuition reimbursement.
• Belonging: We support Employee Communities (ECs), voluntary, employee-led groups that create connections, belonging and shared purposes.
• Flexibility: May vary by project demands and regional workloads, but we are committed to providing reasonable accommodation to help employees manage their personal and professional responsibilities.

Our people and our culture are central to our work. Our values bring us together, create a sense of belonging and give us purpose. They guide how we make decisions, how we work as a team and how we serve our clients.

• Life: We enhance the quality of life. We value people and safety above all else.
• Heart: As our hallmark, we act with compassion, empathy, and respect.
• Trust: We work together as partners, doing what we say with full accountability.
• Mastery: Always striving for the highest quality, greatness inspires our work.

About the Job

• Career Level: Manager
• Employment Type: Full-time

EEO Statement
Atlas is committed to providing equal employment opportunities for all employees and applicants without regard to race (including hairstyles, hair texture, hair type, or hair length commonly or historically associated with race), ethnicity, creed, religion or religious creed, color, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions or requests for pregnancy disability leave and/or family care leave), gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship or immigration status, primary language, crime victim status, criminal conviction history, uniformed service member or veteran status, marital status, age, genetic information, disability or protected medical condition, genetics, political affiliation or activities, or any other status protected under applicable federal, state, or local laws.
Notice to Third Party Agencies
Please note that Atlas Technical Consultants does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Atlas will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Atlas explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Atlas.
Ready to build a career to be proud of? Join the A-Team today!
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