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Customer Care Project Manager Jobs (NOW HIRING)

EXP

Senior Healthcare Project Manager

Maitland, FL · On-site

$130K - $170K/yr

Be our next Senior Healthcare Project Manager ! Your Challenge In this role, you will be a part of the Healthcare Team of the MEP Sector for Florida . What a day at EXP has in store for you

Victaulic

$16.75 - $22/hr

Project Coordinator/Senior LOCATION: Customer Care, Commerce Park REPORTS TO: Customer Care ... management and basic expediting skills through product substitution or escalation to Customer ...

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Customer Care Project Manager information

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$36.5K

$90.9K

$114K

How much do customer care project manager jobs pay per year?

As of Jun 24, 2026, the average yearly pay for customer care project manager in the United States is $90,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Care Project Manager vs Customer Service Supervisor?

AspectCustomer Care Project ManagerCustomer Service Supervisor
CredentialsRelevant project management certifications (e.g., PMP), industry experienceCustomer service experience, leadership skills
Work EnvironmentOversees projects, collaborates with multiple teams, strategic planningManages customer service team, handles escalations, daily operations
Employer & Industry UsageUsed in industries with complex customer projects like telecom, tech, retailCommon in call centers, retail, hospitality sectors
Search & Comparison IntentUnderstanding project management roles in customer careManaging customer service teams and daily operations

The Customer Care Project Manager focuses on overseeing customer-related projects, coordinating teams, and ensuring project goals are met. In contrast, the Customer Service Supervisor manages daily customer service operations and team performance. Both roles require customer service experience, but the Project Manager emphasizes project planning and execution, while the Supervisor concentrates on team management and customer satisfaction.

What cities are hiring for Customer Care Project Manager jobs? Cities with the most Customer Care Project Manager job openings:
What states have the most Customer Care Project Manager jobs? States with the most job openings for Customer Care Project Manager jobs include:
Customer Care Project Manager jobs near you
Senior Healthcare Project Manager

Senior Healthcare Project Manager

EXP

Maitland, FL • On-site

$130K - $170K/yr

Full-time

Medical, Retirement, PTO

Posted 6 hours ago

Job description


At EXP, we're driven to provide innovative solutions for the world's built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world's most complex challenges. Here, you join a team that leverages differences, harnesses their entrepreneurial spirit in an employee-owned company, that believes diversity is what gives us strength, seeks sustainable results and shares ambitions for each other, our clients and the communities we are part of and serve. To be a part of EXP means to have your own experience, while staying connected to a global network of professionals, who believe we are a part of something bigger. Together, we are EXP.
Are you ready to design your future?
Be our next Senior Healthcare Project Manager!
Your Challenge
In this role, you will be a part of the Healthcare Team of the MEP Sector for Florida.
What a day at EXP has in store for you
  • Representing exp in client interactions by performing at a 'responsible charge' level
  • Managing project risks to minimize exp's and client's exposure to problems
  • Facilitating coordination between project team, client and other consultants
  • Managing project success through timely internal and external communication
  • Understanding actual progress towards meeting scheduled project milestones and working with team to adjust course if necessary
  • Understanding project team needs and time constraints, communicating them with clients and actively managing expectations towards win-win solutions
  • Understand MEP/FP work planning and manage design process to the budget
  • Working with the project team to identify project scope changes and cost / time impact
  • Managing exp quality by assuring QC process followed, and by reviewing all client deliverables
  • Manage project cash flow through timely invoices and collections
  • Manage existing client relationships and assist with developing new relationships
  • Provide lead engineering design or guidance in one's discipline.

What your experience looks like
  • Bachelor's degree in Mechanical, Electrical or Architectural Engineering from an ABET accredited program
  • 8+ years of building HVAC or Electrical design experience, 5+ years of healthcare facility design experience
  • Registered Professional Engineer in State of Florida preferred.
  • Thorough knowledge of Mechanical/Electrical codes and FGI
  • Professional written and oral communication skills
  • Process oriented toward timely documenting of correspondence
  • Advanced equipment selection and analysis and ability to develop equipment room sizes during SD and DD phases

The salary range for this role is $130,000 to $170,000. Actual compensation will be determined based on a variety of factors, including but not limited to the candidate's skill set, experience, certifications, and geographic location. Compensation may vary by location due to differences in the cost of labor.
In addition to competitive pay, we offer a comprehensive benefits package for all full-time employees, including health insurance, vacation time, and 401(k) retirement benefits.
About Us
Our story
With a mission to understand, innovate, partner and deliver, EXP provides engineering, architecture, design and consulting services to the world's built and natural environments.
Our heritage dates back to 1906, when the earliest of EXP's predecessor companies started its engineering infrastructure practice. Today, thousands of creative professionals across EXP work together to deliver extraordinary experiences year after year.
What makes us different
The passion, enthusiasm, diversity and industry-leading capabilities of our employees make us who we are. We're committed to providing a challenging work environment that cultivates career growth, encourages creativity and rewards excellence.
Find out more about life at EXP by visiting www.exp.com.
About the Team
EXP is proud to be an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Sex, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.
Should you need any special accommodations, please feel free to contact us at hrsupport@exp.com and we will arrange for the most suitable accommodations based on your needs.

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