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Customer Care Project Manager Jobs in Florida (NOW HIRING)

STV Incorporated

Healthcare Project Manager

Miami, FL · On-site

$95K - $109K/yr

• We are seeking Healthcare Project Manager for our PM/CM team in Palm Beach County. The candidate needs a strong history of recent healthcare experience representing owner's on capital programs ...

STV

Healthcare Project Manager

Miami, FL · On-site

$95K - $109K/yr

We are seeking Healthcare Project Manager for our PM/CM team in Palm Beach County. The candidate needs a strong history of recent healthcare experience representing owner's on capital programs ...

Studio+

Healthcare Project Manager

Tampa, FL · On-site

THIS ROLE REQUIRES SIGNIFICANT EXPERIENCE IN HEALTHCARE DESIGN. BELOW ARE GENERAL PROJECT MANAGER QUALIFICATIONS AND RESPONSIBILITIES. Qualifications: * Bachelor of Architecture (B. Arch) or Master ...

Studio+

Healthcare Project Manager

Fort Myers, FL · On-site

THIS ROLE REQUIRES SIGNIFICANT EXPERIENCE IN HEALTHCARE DESIGN. BELOW ARE GENERAL PROJECT MANAGER QUALIFICATIONS AND RESPONSIBILITIES. Qualifications: * Bachelor of Architecture (B. Arch) or Master ...

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Customer Care Project Manager information

What is the difference between Customer Care Project Manager vs Customer Service Supervisor?

AspectCustomer Care Project ManagerCustomer Service Supervisor
CredentialsRelevant project management certifications (e.g., PMP), industry experienceCustomer service experience, leadership skills
Work EnvironmentOversees projects, collaborates with multiple teams, strategic planningManages customer service team, handles escalations, daily operations
Employer & Industry UsageUsed in industries with complex customer projects like telecom, tech, retailCommon in call centers, retail, hospitality sectors
Search & Comparison IntentUnderstanding project management roles in customer careManaging customer service teams and daily operations

The Customer Care Project Manager focuses on overseeing customer-related projects, coordinating teams, and ensuring project goals are met. In contrast, the Customer Service Supervisor manages daily customer service operations and team performance. Both roles require customer service experience, but the Project Manager emphasizes project planning and execution, while the Supervisor concentrates on team management and customer satisfaction.

What does a customer care project manager do?

A customer care project manager oversees initiatives to improve customer service processes, ensuring projects are completed on time and within budget. They coordinate between teams, analyze customer feedback, and implement strategies to enhance customer satisfaction, often using project management tools like MS Project or Jira.

What cities in Florida are hiring for Customer Care Project Manager jobs?

Cities in Florida with the most Customer Care Project Manager job openings:

Customer Care Project Manager jobs near you
Infographic showing various Customer Care Project Manager job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution.

Healthcare Project Manager

Grace Design Studios

Pensacola, FL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Description

Grace Design Studios is seeking a respected and motivated Healthcare Project Manager to lead projects and cultivate strong client relationships in our Phoenix Healthcare Studio. This position plays a key role in partnering with Studio Leaders and Thought Leaders to deliver innovative, client-focused healthcare design solutions.

Responsibilities

  • Manage healthcare projects from proposal through construction, ensuring high standards of quality, innovation, and client satisfaction.
  • Lead project teams, coordinate with consultants, and guide production of design and documentation using Revit and BIM workflows.
  • Collaborate on marketing and business development efforts, including proposals and client presentations.
  • Represent Grace Design Studios at conferences and industry events as a thought leader in healthcare design.
  • Contribute to the firm's design excellence through research, mentorship, and pursuit of design awards.
  • Travel as needed for client engagement and project oversight.

Required Skills

  • Accredited degree in Architecture.
  • Licensed Architect preferred
  • 5+ years of experience in healthcare architecture across various project types, including acute and outpatient care.
  • Strong project and client management experience, with demonstrated leadership and communication skills.
  • Proficiency in Revit and BIM platforms.
  • Public speaking experience and comfort representing the firm in professional settings.
  • Professional affiliations such as LEED AP, EDAC, ACHA, or AIA preferred.

Why Join Us?

At Grace Design Studios, we are committed to meaningful design, collaborative teamwork, and professional growth. We offer competitive compensation, comprehensive benefits, flexible work options, and opportunities to shape the future of healthcare environments.

We support our employees' professional growth and value a healthy work-life balance in a fun, energetic environment.

Benefits

  • Employer-paid health insurance, effective the 1st of the month after date of hire
  • Profit sharing bonuses
  • 401(k) plan with an employer match
  • Employer-paid short-term disability, long-term disability, and life and AD&D insurance
  • Other voluntary benefits including vision, dental, accident insurance, critical illness, hospital indemnity, and supplemental life insurance are available
  • Paid Time Off
  • Holidays
  • Employee Assistance Program

Apply